Alantida

Burlington, Canada | 297 Sales

Alantida

Burlington, Canada 297 Sales On Etsy since 2013

5 out of 5 stars (73)
Svetlana Zakrochkina

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Svetlana Zakrochkina

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Reviews

Average item review
5 out of 5 stars
(73)
See reviews that mention:
quality 5 shipping 3 customer service 9
View all 73 reviews

About

I try to bring joy to people

Hello!
My name's Svetlana. I was born in Moscow, Russia, moved to Canada in 1997 and now living in Burlington, Ontario.Several years ago I began to decorate various things for weddings. And then I heard about the Japanese school of modeling polymer clay, I was very interested in this art, and in 2015, I successfully completed Deco Clay Academy in Honolulu, Hawaii where my mentors were Yukiko Miyai and Chenli. I also received a master class at the academy founder Kazuko Miyai. After graduating from the Academy, I received a certificate of an Instructor which gives the right to teach. Soon I'm going to open classes in Deco clay modeling in Burlington,Ontario,Canada. All my work you can see in the gallery, as well as purchase your favorite products in my store.

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Shop policies

Last updated on July 22, 2018
Welcome to Alantida!

We offer unique, customized, hand decorated champagne glasses, cake serving sets, guest books, photo frames & accessories with an original design for weddings.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All products in my store come with a 100% satisfaction guarantee.
But you must place your request with in 24 Hours!!!! After 24 Hours refund will be decline . Sorry!

However, there are some rare situations, when you might need to cancel your order. Here is how:

RIGHT AFTER THE ORDER IS PLACED:
If for whatever reason you have to cancel your order, please contact me. If it's not made yet, I guarantee 100% refund.
Payment
PayPal is the safe and I prefer this method of payment, but other payment arrangements can be worked out - just contact me.
Shipping
Thank you for your order!

All the shippings are made through Canada Mail with delivery confirmation and International Canada Mail for International shipping. If you prefer other ways of shipping, please contact me and I will make all the necessary price changes. If you want Insurance, please let me know and I can set it up for an additional fee.

You will get an email notification on the day of shipping with a tracking number so you can track your package online.

Please make sure that your name and address is correct at checkout. If you will find any mistakes after the payment is made, please contact me immediately! So that I can ship it to the right address.

Your order will be carefully packed for shipping.

Please let me know as soon as your item arrives and if everything is ok and please leave feedback on your experience.
Additional policies and FAQs
Champagne glasses care instructions

To save the beauty of your wedding champagne flutes, please follow some simple instructions:
- do not scratch the decoration with a sharp or hard objects,
- do not try to take off any details of the decoration,
- do not clean in the dishwasher. Gentle hand washing is allowed.
- if the decoration includes fabric elements - try not to wet the tiny fabric flowers with wine, champagne or even water. That may change the color of fabric.