aldesigns' Shop Policies
Thank you for dropping by at A.L. Designs store.
Each piece of jewelry is handcrafted with passion and love.
Coming up with complicated designs always spur me on to do better. However, simple designs do have its attractions too! As my concept is to craft each piece to be uniquely different yet appealing.
I hope you enjoy browsing and purchasing my collection as much I enjoy designing them for you! Hope you have had a good time :)
Bank transfers preferred, please convo me for Bank details.
I accept Paypal, credit cards and money order.
Etsy only accept credit cards payment from US. If you like to make payment by credit card or debit card, please convo me.
For money order convo me as well.
Please make payment within 3 days of order.
I will ship within 1-5 working days after payment is received.
All handmade items are packaged in a gift box and sent to you by registered post.
Singapore - Item under $50 USD will be sent via regular mail FREE for local if you convo me. There will be additional fee of $3.50 USD for REGISTERED MAIL. Please convo me whichever method you prefer :)
For local purchasing more than $50 USD suggest you choose registered mail. Thank you. (takes 3-5 working days)
Everywhere Else - $4.00 - $6.00, extra charge of $0.50 - $1.00 for each additional item (depending on the weight of the items). It takes approx. 10 to 14 working days, depending on custom.
If you didn't received your items on the 3rd week, please do not hesitate to convo me. I will do all the checking for you as all the overseas mail are registered. Most important is to ensure you get your items. :)
If you have 2 different home addresses on your Etsy and Paypal, normally I will pick the one on Etsy. Please instruct me where to send to if you have any other address you wish me to send to. :)
Any inquiry just feel free to ask me I will see what I can do for you. :)
Refunds and Exchanges
Although I want you to be happy with your purchase , I do not accept returns. Please view all pictures carefully & read descriptions. If you need more pictures convo me I will be happy to accommodate. If there is something you need to know or more info about any of my creations, just ask, I am always here.
Customized item will have the photo taken and shown to you just to ensure it is done according to your request. :) I just want to see my customer happy to get what they want instead of something different from what they requested.
Additional Policies and FAQs
Most of my creations are hand painted and lacquered by me. I love to play with mixed media techniques. My charms are of high quality plating thats why they are so detailed and I am using artistic wires for my creations.
If you like something from my shop and the items are sold, do convo me I will see what I can do for you. If any customization work do convo me. Happy to design them for you.
For more inquiries please convo me.
Last Updated October 30, 2014