All regular orders will be shipped within 2 to 5 business days with the exception of special requests. For larger orders, it will take a few days more. We also do FedEx 2nd air or FedEx overnight shipping upon request. Please contact us for express/overnight shipping rates.
-Within USA
Regular orders: USPS first class mail or priority mail (2-4 business days), with a tracking number.
Rush orders: FedEx 2nd air / overnight shipping (1-2 business days).
-International Shipping:
Regular orders: USPS first class mail international (2 to 3 weeks, but sometimes it takes longer than that.)

Please note that the shipping to Germany takes about 1 month and sometimes even longer than that. Please contact us for the express mail option if you need to receive the order in a month.

***For International shipments, the buyer is responsible for all customs and duty charges. Please note that we do do not have any control over Customs fees and Duties, you must contact your local Customs Office for charges. Packages can be held at your local Customs Offices for days or weeks before the notice is sent out to you. We don't have any control over this. Please check with your local Customs Offices if you don't receive your package in normal delivery time to avoid any delay.

***All buyers are responsible for all shipping, returns and exchange shipping fees unless the merchandise has been mistakenly shipped.

***Please make sure that your ship to address is a secure address. We insure all of our outgoing packages but the insurance company will not accept the claim if the package is stolen after it is delivered. We can not be held responsible if the package is stolen after it is delivered, either.

-Return your item:
We accept returns for your choice of either "in store credit" or "exchange for another item" (one time only) if you email us within 3 days after the order is delivered. Due to the mostly one use nature of our items we do not offer refunds back to credit cards or paypal accounts. The item must be in new condition, perfume free and returned with all tags and packaging, and accessories, if there is any. We MUST receive a message through etsy conversation for your return within 3 days after the order is delivered. Then we will assign RMA number to you and you need to follow our shipping instructions. We do not credit the cost of shipping.

Please note that we use the tracking number of your order to determine the delivery date. We are not responsible for any delay that happened on the customer's side.

***All buyers are responsible for all shipping, store credit returns and exchange your item shipping fees unless the merchandise has been mistakenly shipped.

-Exchange your item:
You can exchange for a different size/color if you email us within 3 days of receiving the item. We do not cover return shipping and the cost of re-shipping your item. We MUST receive an email for your exchange and you need to follow our shipping instructions. Please note the exchange is one time only.

Please allow us 5 to 7 business days to process your exchange after we receive the return back. Please convo us if you need the exchange urgently.

Sorry there is no store credit or exchange after your event date please.

-Wrong item:
We closely inspect every item that leaves us. All items that we sell are brand new. If you receive the wrong item, please email us within 3 days of receiving your item. We will refund your shipping fee to cover the cost of shipping back and re-shipping from us.

Please make sure the item is in original condition and perfume free before you ship it out back to me. Otherwise we will reject the return and you have to pay for the shipping fee to ship it back to you.

For wedding dresses, there is a 20% restocking fee if you exchange for another style/size.

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We use standard US size as reference and here is the size chart:

SIZE 2 4 6 8 10 12 14 16 18 20
BUST 32.5 33.5 34.5 35.5 36.5 38 39.5 41 42.5 44.5
WAIST 24.5 25.5 26.5 27.5 28.5 30 31.5 33 34.5 36.5
HIP 35.5 36.5 37.5 38.5 39.5 41 42.5 44 45.5 47.5