Alexenia is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Alexenia is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 28, 2017
Welcome to Alexenia etsy shop!
I am a designer based in Houston TX, trying to expand my customer base.
The clothes I design and make are for misses and womens, in a generous size variety. The Home and decor line includes kitchen aprons, towels, pot holders and decor pillows. fits most sizes, but can also be custom made to your needs!
Please see size chart to accurately select your size, and for irregular requests (i.e. smalles top - bigger bottom, changing the fabric of item, color options...) please contact me!
Thank you for visiting my shop!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
For Apron: If if you are unhappy with your purchase, you may send it back- unworn, unwashed and with tags attached to receive a refund.
Refund will be given upon me receiving the item back.
For Clothes: All clothes that were special order due to size or fabric requirements- are final sale, non refundable.
Clothes purchased as is- and are unworn, unwashed and with tags on- are returnable, for a refund.
If you need your purchased fixed or altered, I can do it, but the shipping charges are on the customer.
You may cancel an order at any time. Custom orders that have been started on will only get partial refund.
Payment
Prices are total and final. no tax added. Shop owner has right to change item prices and sales, no refunds on price change differences. Sale items & custom orders are not refundable.
Payment by Pay Pal & Credit card.
Shipping
Most items shipped are made-to order and shipped within 5-7 business days, unless agreed otherwise.
US $3.50
Canada: $7
Anywhere else: $11

All items shipped USPS First Class Mail domestic and international.
For rush order and expedited shipping- please notify seller before ordering- to adjust extra shipping costs.
**Some countries charge VAT according to its laws, Alexenia has no control or influence in the amount charged at the buyers country post office upon receiving the package.
Additional policies and FAQs
Please convo me for any questions or special requests. It is important to me to keep my costumers happy, and I will go far and beyond to create just the right design for your needs.