alicebgardens' Shop Policies
Welcome to Alice B. Gardens.
My photography is shot by me, printed by a professional printing house and carefully packaged here in my home studio. All photography is copyright Lisa Sieczka.
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I accept credit card, Paypal, Etsy Gift Card, personal check and money order.
Payment is expected within 2 days of purchase.
If you are paying with a check or money order, your item will not ship until it has cleared.
Orders ship in 3-5 business days. Please allow 1-2 weeks for your items to arrive.
If you need expedited shipping, please contact me.
Orders will ship to the address listed on your Etsy account. Please make sure your address is correct before purchase.
Small prints ship first class via United States Postal Service.
Large prints ship via UPS or FedEx.
Prints up to 11x14 ship from my studio and large prints and canvases ship directly from my professional lab.
All prints are sealed in archival clear bags and packaged securely with backing board. I use eco-friendly packaging whenever possible.
Shipping for International orders can take up to 6 weeks for items to arrive. Buyer is responsible for any and all customs fees & taxes .
Refunds and Exchanges
All of my orders are packaged with the utmost care and I try my best to make sure your prints will arrive to you in perfect condition.
If your item arrives damaged or you are not satisfied please contact me within 5 days of receiving your item and we will work an exchange.
Items that arrive damaged can be exchanged by providing information AND a photograph of the damage. Damaged items will be replaced at no additional charge.
UNHAPPY WITH YOUR PURCHASE?
If you receive your print(s) and decide it does not go with your decor or just isn't what you are looking for, contact me immediately and we can work out an exchange.
All images Copyright Lisa Sieczka.
Last Updated January 23, 2015