AGOMArt on Mar 2, 2017
These arrived so quickly, I was amazed. Especially considering I knew she was getting ready to go on vacation. My ears are easily irritated by certain metals, but even after wearing these all day, they didn't bother me at all. I'm glad I bought them! The seller was also very kind when I asked her questions regarding other products as well.
industriallullaby on Feb 21, 2017
Perfect, just as described and a good weight.
Around the web
Owner, Maker, Designer, Curator, I Do It Allllll.
I am the sole owner operator of Ali Cs Supply Shop and thanks to a lot of hard work and a lot of amazing customers that is a full time job! When I am not working in my shop I work in my garden, hike, camp and hang out with my cat.
Accepted payment methods
- Accepts Etsy gift cards
I do also have the option to upgrade to Priority or Express shipping available in my shop if you need your order in a hurry. Priority orders are processed and shipped within 2 business days, and Express orders will be processed and shipped within 1 business days. Business days are Mon through Friday excluding holidays.
I ship to the address provided to me by Etsy unless otherwise requested. If an order is returned to me due to an issue with the address, I will either refund you the amount of your order minus shipping, or you may pay for shipping again and I will re-ship to a new address. Customers are responsible for providing accurate, up to date shipping addresses.
I do not insure orders that are less than $100, if you would like to have your order insured, there is an option to add insurance at check out, if you do not see that option please convo me and I will provide you with an estimate.
If you would like your order shipped via a different method than those offered, please convo me before placing your order and I will provide you with an estimate.
CUSTOMS FEES - This has nothing to do with your prepaid shipping costs. They are fees assessed and charged by your country, like a tax on goods. Most countries will not assess a fee if the package value is under $50, but this is not guaranteed and sometimes does happen regardless of the value. Please understand that all International customs fees are the responsibility of the buyer and are not covered by me. I will not mark packages as "gift" or lie about the package value. This is very illegal, and I could lose my business license.
You can use this link to get an estimate of what your possible duties or taxes may be. Please note, this is a third party service and I'm unable to guarantee it's accuracy.
All orders to outside the United States are shipped via International First Class, unless otherwise arranged in advance.
I offer flat rate shipping for domestic orders, and shipping costs on international orders are based on item weight. Domestic orders over $100 are automatically upgraded to Priority Shipping. Shipping charges reflect cost of postage as well as the cost of packaging materials and offering a Domestic Flat Rate fee is the most cost effective method for me and you.
I ship to the address listed on your Etsy account. If you would like an order shipped to an address other than what is listed on Etsy please let me know in the notes to seller, but please be aware that I am unable to ship to a different country from what is listed on your Etsy account. If an order is returned to me due to an issue with the address, I will either refund you the amount of your order minus shipping and keep the returned goods, or you may pay for shipping again and I will re-ship to a new address.
Refunds and Exchanges
If items are damaged in transit, I ask that you send me a photo of the packaging as well as the relevant damage, and depending on the extent I may ask you to send them back to me, and I will replace, or refund them for you. I will refund your return shipping fees. Please note, I do wrap all orders very carefully to avoid possible damage.
I always insure orders over $100, and you always have to option to ask for insurance on your order at an additional cost. Orders that are upgraded to Priority Shipping are automatically insured.
I deal with lost packages on a case by case basis. All domestic packages have delivery confirmation and can usually be tracked while in transit, unfortunately postal delays do happen and I can not be held responsible for those delays. It is very rare to have a package actually go missing in the mail and I can not confirm that an order has been lost until 30 days after shipping. Once an order has been marked as delivered I must assume the package has been delivered and will not open a lost package case for a package marked delivered. I ship using the address that you provide to Etsy, in the event a package is returned as undeliverable I am happy to resend it to you but shipping costs are the responsibility of the buyer. If your address is incorrect on your order and you do not contact me to correct it before it has shipped I am unfortunately, unable to resend or refund that order. I am happy to try to change the delivery address while the package is in transit, but any costs or fees for that service are the responsibility of the buyer and payable before service is provided.
As there is no way for me to track packages once they have left the US, and as such, no way for me to confirm delivery, I can assume no responsibility for lost international orders. Please be aware it can often take anywhere from a week to a month for packages to clear customs, so I do ask you to please be patient before assuming your order has been lost. In the event that a package is returned to me I am happy to resend it to you but additional shipping costs are the responsibility of the buyer.
Additional policies and FAQs
If you would like more of something than is listed, please convo me, I am happy to do special orders for large quantities and will provide you with a cost and time estimate for order fulfillment. For special orders I do require a non-refundable 50% deposit before I place my order, with the balance to be paid in full before I ship.