AlisaGukJewelry
St Petersburg, Russia
Shop policies
Last updated on
February 7, 2017
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Welcome to my Etsy store!
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept PayPal only.
I do not allow cancellations once you have confirmed your purchase, so please buy with confidence!
All pieces are made to order. Orders are processed Monday through Friday and are shipped within 2 weeks of placement, excluding weekends and holidays.
Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
I do not allow cancellations once you have confirmed your purchase, so please buy with confidence!
All pieces are made to order. Orders are processed Monday through Friday and are shipped within 2 weeks of placement, excluding weekends and holidays.
Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
Shipping
Please note that I'm in Russia, Saint-Petersburg and shipping usually takes 2-5 (for USA, Canada and Australia), 1-3 weeks (for Europe) but it can take more days sometimes. During holidays the post can be even slower. Unfortunately, I can not influence the quality of the Russian Post, but it is getting better. Some orders can be delayed for a longer period, but I I will dispatch your parcel as quickly as I possibly can!
Additional policies and FAQs
If you plan on leaving anything other than positive feedback, I would fully appreciate it if you contact me first so that I can have the chance to address any concerns. I truly value my customers and I want you to have a great Etsy experience!
I offer gift wrap for all pieces.
I offer gift wrap for all pieces.