AlisaGukJewelry

Handcrafted Accessories

AlisaGukJewelry is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

AlisaGukJewelry is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 7, 2017
Welcome to my Etsy store!

Accepted payment methods

Paypal
Returns and exchanges
All sales are considered final. Each piece is custom made at the time of purchase for you and therefore I do not offer returns or exchanges.

Please remember that sizing is tricky and jewelry pieces cannot be resized once created. I recommend going to any local jewelry store to have your finger/wrist/neck measured and leave me the exact info.

I am not responsible for any lost or stolen orders.

All orders will be sent to the address stated on your Etsy order, so please make sure your address details are up to date on your Etsy account before ordering, I can not be held accountable for this mistake. I will not offer refunds or replacements for this.
Payment
I accept PayPal only.

I do not allow cancellations once you have confirmed your purchase, so please buy with confidence!

All pieces are made to order. Orders are processed Monday through Friday and are shipped within 2 weeks of placement, excluding weekends and holidays.
Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
Shipping
Please note that I'm in Russia, Saint-Petersburg and shipping usually takes 2-5 (for USA, Canada and Australia), 1-3 weeks (for Europe) but it can take more days sometimes. During holidays the post can be even slower. Unfortunately, I can not influence the quality of the Russian Post, but it is getting better. Some orders can be delayed for a longer period, but I I will dispatch your parcel as quickly as I possibly can!
Additional policies and FAQs
If you plan on leaving anything other than positive feedback, I would fully appreciate it if you contact me first so that I can have the chance to address any concerns. I truly value my customers and I want you to have a great Etsy experience!

I offer gift wrap for all pieces.