AlisaYao

Eco-conscious products for your zero-waste journey

Vancouver, Canada | 512 Sales

AlisaYao

Eco-conscious products for your zero-waste journey

Vancouver, Canada 512 Sales On Etsy since 2015

5 out of 5 stars
(46)

Announcement   For pick-up orders in Metro Vancouver - use coupon code VANPICKUP at checkout. I am located in Coquitlam.

For custom orders, requests, and wholesale inquiries, please contact me through Etsy or by email: aymyao [!at] gmail.com

For updates, check out my Instagram: @aymyao

Announcement

Last updated on Jul 9, 2018

For pick-up orders in Metro Vancouver - use coupon code VANPICKUP at checkout. I am located in Coquitlam.

For custom orders, requests, and wholesale inquiries, please contact me through Etsy or by email: aymyao [!at] gmail.com

For updates, check out my Instagram: @aymyao

Alisa Yao

Contact shop owner

Alisa Yao

Reviews

Average item review
5 out of 5 stars
(46)
View all 46 reviews

Updates

Customer photo: using reusable food wrap for bringing food to/from Thanksgiving dinner!
Customer photo: Francine came to pick up her order so she could select her prints! Nice choices!
View all 36 updates

About

Unique products and designs made from rescued materials

I am a newly graduated Product Designer passionate about zero-waste products & closed-loop systems.

In 2016, I have committed myself to a zero-waste lifestyle, so I strive to minimize the waste that I produce at home and in my store. I source my materials from local textile recycling programs as well as fabric store bolt ends. My online store creates no textile waste since everything is used - even the scraps. I hope that by making plastic alternatives such as beeswax cloth wraps more widely available and easily accessible, more people will switch over to this lifestyle.

I also do commissioned pieces. Please don't hesitate if you would like something made for you! To see my complete portfolio, please visit my blog at: https://alisayaoportfolio.wordpress.com

Shop members

  • Alisa Yao

    Owner, Designer, Creator

    Newly graduated Product Designer based in Coquitlam, BC with a passion for sustainability and circular economy. I enjoy problem solving through design research, and prototype R&D.

Shop policies

Last updated on September 28, 2018
Hello and welcome to my Etsy store!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
NOTE: No exchanges or refunds on custom and made-to-order products once shipped. No exceptions.

CANCELLATION:
All orders can be cancelled prior to shipping. Under the circumstance that a custom product is purchased, but no custom details are provided, the order will be cancelled after 3 days and a full refund will be given. For made-to-order items, only a partial refund will be given (minus supplies fees).

RETURNS:
Refunds are available given that the item is in brand new condition and the return is made within 14 days of receiving the product. Refunds will be processed within 7 days after receiving the returned item. Customers are responsible for shipping costs associated with the return.

EXCHANGES
You can exchange an item within 14 days of delivery for a different size or colour. Place a new order from the store with the desired colour/size. This way I can get a replacement item on the way to you as quickly as possible. Once I receive your return, a refund will be processed for the purchase price (minus the shipping) of the returned item.
Payment
I accept all forms of payment with the exception of payment through mail (ie. cheques, money orders).

For pickup orders, you can pay on Etsy and use the coupon code VANPICKUP at checkout for free shipping. If you prefer to purchase in person, I can accept all mobile and card payments (or exact change).
Shipping
I currently do not offer shipping to the United States or International countries.

INSURANCE / TRACKING
Tracking will only be offered on orders over 500g. For orders over $100, I will request a signature upon delivery to protect against any potential mail theft.

CUSTOM FEES / IMPORT DUTIES
You are responsible for any customs fees and import duties incurred when the package arrives at your country. I don't have control over customs charges and customs delay. If a package is refused due to duty fees and returned back to me, it will be treated as a return (see Refunds section below).

ADDRESS
I will ship to the verified address provided on Etsy (and PayPal if you paid through PayPal). I will contact you to confirm if the address is unverified or if there are discrepancies between the addresses.

OTHER NON-DELIVERY
In the case that a parcel is not delivered due to other issues such as: wrong address, non pick-up from post office, etc and the parcel is returned back to me, it will be treated as a return (see Refunds section below).
Additional policies and FAQs
All of my products are made in a smoke-free and pet-free environment.

All packaging will be 100% recycled/reclaimed materials unless otherwise specified.

More information

Last updated on Oct 5, 2018
Frequently asked questions
Do You Really Hand Make Everything Yourself?

I am very proud to say, YES! Every item in this shop is made from scratch by myself; I do not outsource to factories or anyone else. You can often see my process photos under "Shop Updates" and on my instagram @aymyao. I am happy to take in-progress photos for you of your items upon request.

How Will The Items Be Shipped?

Shipping fees are based on the weight of the item and its packaging. Due to the large variety of items in my store, I have personally weighed each item and measured its size to give the most accurate shipping price.

All items will be shipped through Canada Post. Orders over $100 will require a signature upon delivery to prevent parcel theft.

What is Zero Waste Packaging?

Zero Waste packaging is packaging that consists of one of the following:

1. Repurposed Materials - I strive to reuse packaging as much as possible, so your order may arrive in shoe boxes, food boxes, reused bubble mailers, wallpaper, etc.

2. Recyclable Materials - When I am unable to reuse materials, I strive to make my packaging recycleable - that means no bubble wrap, no foam packing peanuts, etc.

Let's minimise waste together!

Do you accept custom and personalised orders?

Yes, I do. Please click the "Request Custom Order" button to send me a message with the item details.

Do you sell wholesale?

I am only accepting wholesale orders within Canada. Please send me a message through Etsy or by emailing me at aymyao@gmail.com