AlisonKateDesign

Hand Lettered Wedding Invitations since 2012

Wichita, Kansas On Etsy since 2012

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AlisonKateDesign

Hand Lettered Wedding Invitations since 2012

Wichita, Kansas | 898 Sales

Shop owner

Contact

Announcement    Welcome to Alison Kate Design. My number one priority is good communication, so please feel free to send me a message and ask any questions before, during or after your order. Thank you! -- Katy

Announcement

Last updated on Jan 21, 2019

Welcome to Alison Kate Design. My number one priority is good communication, so please feel free to send me a message and ask any questions before, during or after your order. Thank you! -- Katy

Items

 

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Katy

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Katy

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quality 14 shipping 30 customer service 51

About AlisonKateDesign

Sales 898
On Etsy since 2012

The key to a good wedding is first, the right partner and second, the right vendor.

I have long loved to doodle. I began doodling invitations in 2010 as my friends starting getting married and enlisted my help with their wedding details. In 2012 I opened this Etsy shop and spent four years learning how to make lettering come to life for brides and grooms.

I have since tried many other avenues for making and selling lettered and illustrated art, but have come to realize that my true passion is providing outstanding service with an outstanding product to individuals. Because of this, I have come back to my beginnings by focusing solely on my wedding customers and continuing to offer what I believe to be the best in customer service and unique paper goods.

I hope we can work together on bringing your special day to life!

Shop members

  • Katy

    Owner, Maker, Designer

    I've got a passion for good communication and efficiency. When I'm not helping wedding clients, you can find me organizing, deep cleaning, knitting, playing piano and chasing around my three kiddos.

Production partners

  • Moxy Ox Creative

    Tontitown, AR

    Moxy Ox Creative is a print and design shop that specializes in creating amazing first impressions. Their exceptional customer service team, printers and designers work hard to make sure every detail of your design project look their best.

  • Laser Stamp Manufacturer

    Bettendorf, IA

    This is a 100% made in the USA product. Skilled craftspeople carefully assemble each order by hand before fully testing the personalized rubber stamps for a quality impression. This is my most trusted outside provider. Every stamp, every time.

Shop policies

Last updated on March 4, 2018
Please read carefully through the shop policies. Hand design is a bit different from graphic design and it is important to us that we clearly communicate with you throughout the design process.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
The following refunds apply to all shop purchases _______________________

* Listing Purchased, but no design sketches started and no printing started -- 50% refund (not including shipping fee).

* Listing Purchased, Design Sketches Started, Proofs Sent -- NO REFUND.

* In the event that the customer does not respond to the proofs that are sent, the shop owner will ship the order 14 days after suitable contact as been tried. Any errors discovered after that point will not be eligible to be fixed or refunded due to the customers lack of response.

Refunds for Hand Addressed Envelopes ________________________________

Hand Lettering is not a science and will have subtle changes piece-to-piece. If you are not ok with this, I strongly suggest you go the route of typed addressing.

UNLESS SPECIFICALLY STATED, please expect small inconsistencies piece-to-piece (i.e., slightly different spacing due to length of lines, Abbreviations of States, etc). If you DO NOT WISH to have any abbreviations made, and/or you have strong preferences about the consistency of your designs as a body of work, you MUST explicitly requests this prior to design. No refunds will be given based on State Abbreviations, or Abbreviations for RD, AVE, CR, CT, DR, commas, line breaks, etc).

Change in Order Amount: Should you order too many pieces and need a refund for pieces paid for, but not needed, you have 1 Full Week to let me know. After that 7 day window has passed, no change in order amount will be refunded.

Lost/Damaged Items ____________________________________________________

Should your item be lost/damaged by the postal carrier, a replacement piece will be sent in its place once we are notified.

Should your item be lost and it is due to a customer error (i.e., incorrect address, stolen off a doorstep that was not secured or left unattended), the customer must pay a re-sending fee of

--50%+shipping for all non-custom work
--100%+shipping for ALL HAND STAMPS
-- unfortunately, 100%+shipping for any custom pieces (i.e., envelope addressing, non-replicated art pieces).
Payment
I currently accept payment through Pay-Pal, Direct Check-Out and Etsy Gift Cards. Payment must be received before I will proceed with any design. Custom Listings, once agreed upon, must be purchased before custom design will start.

All orders must be paid in full at the time of purchase. No exceptions, please.

MINIMUM ORDER FOR LISTINGS__________________________________

Please be aware that all Listings for Programs, Menus and Wedding Invitations are subject to a 50 piece minimum order. This minimum is subject to change at any point and Alison Kate Design will take no responsibility for listings purchased that disregard this minimum.

Single Piece orders may be placed as Custom Orders ONLY and listings may not be purchased as a single piece.
Shipping
** I ship all packages using USPS Priority and First Class. All include Arrival Confirmation.

RUSH ORDERS -----------------------------------------------------------------------------------------
Please notify me if you need an order rush shipped. Based on what the item is, I will let you know if it requires rush shipping or not to be received on time.

CUSTOM RUSH ORDERS ___________________________________________
On a person-to-person basis. Please let me know the date you need your item by and I will let you know whether it is considered a rush item.

NEXT DAY SHIPPING _________________________________________________
If we discuss a next day shipping option there will be a $50 fee attatched to the order. Please be advised that this is from the day purchased. I do not begin any print work until a listing is paid in full.
Additional policies and FAQs
****DESIGN RIGHTS AND INFORMATION PRIVACY****
Alison Kate Design reserves the right to use all custom invitation sets for marketing and or advertising on Etsy and/or any other marketing or media outlet. If you would like for your information as viewed on your invitation and/or other custom design to remain private you must specify this before the purchase of your item. Alison Kate Design protects the physical addresses of its customers and no full addresses will be available for the public to view either on sample, marketing pieces or photographs used for advertising purposes.