AliveGems

Natural Gemstones and Lapidary services in Canada

Montreal, Canada On Etsy since 2009

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

AliveGems

Natural Gemstones and Lapidary services in Canada

Montreal, Canada | 15,160 Sales

AliveGems is taking a short break

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Note from shop owner Will be back soon! Merci de votre visite, je reviens bientôt!

My etsy shop is on vacation until the end of July. Le magasin restera fermé pour le mois de juillet.

Cheers
Guillaume - AliveGems

Note from shop owner

Last updated on Jul 26, 2020

Will be back soon! Merci de votre visite, je reviens bientôt!

My etsy shop is on vacation until the end of July. Le magasin restera fermé pour le mois de juillet.

Cheers
Guillaume - AliveGems

Guillaume - alivegems at gmail.com

Contact shop owner

Guillaume - alivegems at gmail.com

Reviews

Average item review
5 out of 5 stars
(7423)
See reviews that mention:
quality 530 shipping 1176 customer service 703

Shop policies

Last updated on October 19, 2017
Welcome to my Etsy Shop.
I live in Montreal for 10 years. I speak french and english.
My first priority is to have happy satisfied customers with high quality natural gemstones.
I am a Geologist and a Gemologist as well (M.Sc and FGA). Now I work as a lapidary as well and cut gemstones by my own. I am interested in everything about gemstones. From the raw products to the jewelry market.
I only sell verified products about treatments and quality.
I want to develop a confidence relationship with all my customers.

Thank you
Guillaume

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I am sure that you will be happy with your purchase. If you are not, please contact me within seven days of receipt and you can return your item, for a refund or exchange. Once I receive the item back in its original condition I will exchange or refund the purchase price minus shipping. Package the item in the same manner it was sent and return it with a tracking number to ensure items are not damaged or lost on the return trip. Shipping costs are not refundable.
Payment
I accept payments with Paypal, CREDIT CARD, DEBIT CARD, or Etsy Gift Card.

You can pay your order within a 1 week period.

You will not pay any taxes at the checkout when you finish your payment.
Shipping
Canada 2.00$ (0.20$ per additional item)
US 6.50$ (0.20$ per additional item)
Internationnal 10.50$
Your items will be shipped within 2 business days of your payment clearing.
I ship with Canada Post, National and international.
Packages are well padded and waterproof.

-Upgrades-
You have the choice! I can ship through express shipping just let me know before checkout.
Additional policies and FAQs
I am a professional gemmologist so I can help you in finding any type of gemstones.
I could give you advice about your purchase in terms of quality or treatments. Any informations you need about gemstones.

Don't hesitate for any questions or custom orders.
If you want a specific gemstone wich is not yet in my shop, let me know, I will work to find or cut it for you.

Best regards
Guillaume