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Last updated on February 9, 2011
Welcome! You're gonna love it, or we're going to make it right. I run johnnyvintage home decor and vintage also. I opened this shop as a sideline, because I was running into many "too good to be true" clothing items though my other shop focuses more on home decor... As a result, I sort of push this store less, and let it do all the work by itself, which it's done quite well for little/no push through blogging, flickr, twitter, treasuries, advertising, etc, etc.
Accepted payment methods
Pay right away! Seems so obvious, but I certainly try to make payment right away when I shop online. If you can't, or if your computer goes down/paypal is on the fritz, whatever, don't worry about that a bit. Just send a note and try again later. If you'd like to make a payment plan on anything you can't afford just now, convo me, I always work with buyers to make it possible to get the things they love :)
I try to keep shipping LOW by packaging in durable plastic when possible, but for boots and shoes I package into boxes and often that means that boots enter the "over 3 pounds" rule via UPS making the lowest shipping rate possible $36 to anywhere overseas. Sorry about this, wish I had the power to change it.
Refunds and Exchanges
If you receive an item from my shop and feel you've received something that hasn't been properly described and you return it within 2 weeks, I'll be happy to give you store credit in either of my vintage shops, this one or johnnyvintage. If you feel it's really been misrepresented in some fashion, we'll arrange for a refund. If it's damaged during shipping, a refund is guaranteed. **Here's the kicker, though... let's say you order some boots and we ship them to the UK, Australia, wherever, and you get them and realize that you don't wear a size 8, but a size 9. Now we have a pickle, don't we? I cannot refund based on size errors because I could literally lose my "tookas" selling vintage. For that reason, if you need dimensions, please convo. I can't refund/exchange based on sizing. You may, however, relist the item on your own etsy account if this happens. I'll even send you the jpeg files and information I have for you to do this. It's the best way, for sure.
Additional policies and FAQs
Woo hoo! happy etsying my friends!