Paypal and Credit Cards

Domestic Orders ship via USPS Priority Mail or USPS First Class Mail. The cheapest shipping method will be used on items under $150. All items over $150 will be shipped via USPS Priority Mail.

International Orders ship via USPS Priority Mail or First Class International Mail. The cheapest shipping method will be used on orders under $350 or packages weighing under four pounds.

+ ATTENTION INTERNATIONAL CUSTOMERS +

International customers are responsible for their country's respective customs, taxes, duties and/or VAT fees. Allen Company is not responsible for additional customs fees imposed by your country. If a package is returned due to the refusal to pay custom charges, you will be given the option repay the original shipping charge and have the package resent. Otherwise, you will forfeit your order and not be refunded. If you have any concerns, please make all inquiries before placing your order. No exceptions.

+ LOST PARCELS +

In the event that your parcel has not arrived, there is a possibility that it could be lost or detained in the postal system (it doesn't happen very often, but it does happen.) In this case, a refund will only be given after I can ensure that it was not rejected due to a refusal to pay a customs fee (in which no refund will be given - see above), which will take about 8-12 weeks.

+ RETURNS FOR STORE CREDIT +

We will gladly accept returns for store credit on most items. Items must be shipped back within three business days of initial delivery with tracking. Items must be unworn, unwashed and in original condition when received. Store credit will be refunded for the purchase price only. No exceptions.

EXCLUSIONS: Items on sale or sale items, Items from the 1930s or earlier, already exchanged items, and any item that is stated to be nonreturnable in its individual listing description. No exceptions.

A caring reminder that returns are for store credit of the purchase price only, shipping charges are nonrefundable. Returns must be shipped with tracking, within three days of initial delivery.

If a return is sent without meeting the above conditions, you will be charged a 25% restocking fee.

+ RESERVES & LAYAWAY +

Items can be reserved for 24 hours without a deposit. Items can be reserved for 10 days with a 15% nonrefundable deposit. If the item is not paid in full within 10 days, the deposit will be forfeited and the item will be delisted. No exceptions.

Layaway is available on an item or group of items with a value of $200 or more. Layaway payments are nonrefundable. No exceptions.

+ BUYING VINTAGE +

All items available in this vintage collection are at least 20 years of age and most have prior ownership, so they may not be 100% free of minor defects. Any noticeable flaws are included in item descriptions and photographs for buyer discretion.

Great care and time are taken to measure and prepare every piece and an approximate size is included in every listing, but is only an estimated size. Please rely on the measurements of each item to ensure proper fit and if you have any questions, don't hesitate to ask!