Please make sure that you message seller before purchasing if you want any customization done. We want to make sure that we can do what you want before the transaction is made! Thanks in advance for your cooperation!

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Please allow 2-3 weeks for all other items to be individually handmade. This does not include shipping time. All pregnancy announcement bodysuits will be shipped within 8 business days, as these items are usually very time sensitive! :) If you need an item sooner, please contact me and purchase the following listing for quicker processing: https://www.etsy.com/listing/240671448/rush-processing

Please note that leaving a comment stating that you need an item sooner than our processing time does not guarantee your order will arrive by then! Please contact us if you need your item sooner than the processing + shipping time.

All items are shipped via USPS First Class Mail, unless Priority shipping is selected at check out! Please be sure to note that selecting priority shipping does not make your processing time quicker, ONLY your shipping time.

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All That Glitters Baby Boutique is not responsible for delays in delivery due to post office errors and delays, or weather delays! We cannot be held responsible for packages that are lost or stolen after delivery.

Please make sure that your shipping address is correct when checking out. Seller is not responsible for packages that are undelivered because the address given by the buyer, through Etsy, is wrong!

Is your package lost or delayed?
Each package comes with a USPS Tracking #. If your package has stopped moving, unfortunately we have just as much information as you do. Please contact the USPS at 1-800-222-1811 or through their website to see where it is. If package has been shipped via priority mail, your package automatically includes insurance. In this case, you can file a claim through the USPS. For any items stolen after delivery, please file a police report with your local police station. Please note that saying you did not get a package that you have received is mail fraud and is punishable by law.

We want for you and your child to LOVE your new items! If you are unhappy in any way, please let us know and we will try to make it right!

Refunds are not accepted and exchanges can be given on a case by case basis- buyer will pay all shipping fees. Any mistakes made by the buyer in the "Notes to Seller" box are not the responsibility of the seller.

Items that cannot be exchanged include, but are not limited to:
-Items that have been soiled or worn
-All hair accessories (Including but not limited to bows, head wraps, bonnets, etc.)
-Holiday items- after the holiday has passed we cannot exchange these
-Items damaged due to opening packages with sharp objects
-Custom-made items
-Exchanges are made on a case by case basis, seller has right to refuse an exchange on any item

Please note that all screens are different and there may be slight variations in color due to the differences in computer screen displays. Be aware that some monitors can distort colors slightly!

All items are handmade to order. Please note that fabric placement will not be the same on each item, ie: it will not look exactly the same as the photo due to fabric placement.

**These items are not toys. Small items can present a choking hazard. Do not leave your child unattended while wearing our items.**