AllyriaSky

Boho Style Friendship Jewelry

Jupiter, Florida · 6487 Sales

AllyriaSky

Boho Style Friendship Jewelry

Jupiter, Florida 6487 Sales On Etsy since 2015

5 out of 5 stars
(1004)

Announcement   A L L Y R I A • S K Y • Spreading Peace, Love, and Boho Style • Specializing in bohemian-inspired gift jewelry for all of the special people in your life • Friendship Bracelets • Message Card Jewelry

For information about order processing, shipping, and pretty much everything else, please visit my FAQs and/or Policies.

D I S C O U N T • C O D E S

• Spend $75, Free Domestic Shipping. Use Code: ShipFree75
• Spend $100, Save 10%. Use Code: GoodVibes
• Spend $200, Save 20%. Use Code: AwesomeVibes

Discount codes must be entered at the time of purchase. Only one code can be used at a time. Price adjustments will not be provided for previous purchases. Free shipping code only applies to domestic orders being sent to a single address.

G I F T • O R D E R S

All Allyria Sky purchases include complimentary gift-packaging and are shipped with a gift receipt by default. Requests to omit the receipt entirely and/or include a gift message must be specified separately. Selecting the "This order includes a gift" option at checkout only serves to indicate the buyer's preference of a gift receipt and does NOT convey any additional products or services.

I N T E R N A T I O N A L • O R D E R S

Please be aware that customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. These fees are NEVER included with any purchase made at Allyria Sky and (if assessed) are entirely the responsibility of the buyer. Allyria Sky does NOT reimburse for the payment of any customs fees, duties, VATs, and/or import taxes. For more information, please review my shipping policies.

UK Buyers: Once your package reaches the UK, you will be assessed a VAT (including a Royal Mail handling fee) for purchases valued at more than £15. This VAT is NOT included as part of your purchase price, and the buyer is entirely responsible for payment. Refunds/reimbursements will NOT be provided for fee payment.

Announcement

Last updated on Aug 18, 2017

A L L Y R I A • S K Y • Spreading Peace, Love, and Boho Style • Specializing in bohemian-inspired gift jewelry for all of the special people in your life • Friendship Bracelets • Message Card Jewelry

For information about order processing, shipping, and pretty much everything else, please visit my FAQs and/or Policies.

D I S C O U N T • C O D E S

• Spend $75, Free Domestic Shipping. Use Code: ShipFree75
• Spend $100, Save 10%. Use Code: GoodVibes
• Spend $200, Save 20%. Use Code: AwesomeVibes

Discount codes must be entered at the time of purchase. Only one code can be used at a time. Price adjustments will not be provided for previous purchases. Free shipping code only applies to domestic orders being sent to a single address.

G I F T • O R D E R S

All Allyria Sky purchases include complimentary gift-packaging and are shipped with a gift receipt by default. Requests to omit the receipt entirely and/or include a gift message must be specified separately. Selecting the "This order includes a gift" option at checkout only serves to indicate the buyer's preference of a gift receipt and does NOT convey any additional products or services.

I N T E R N A T I O N A L • O R D E R S

Please be aware that customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. These fees are NEVER included with any purchase made at Allyria Sky and (if assessed) are entirely the responsibility of the buyer. Allyria Sky does NOT reimburse for the payment of any customs fees, duties, VATs, and/or import taxes. For more information, please review my shipping policies.

UK Buyers: Once your package reaches the UK, you will be assessed a VAT (including a Royal Mail handling fee) for purchases valued at more than £15. This VAT is NOT included as part of your purchase price, and the buyer is entirely responsible for payment. Refunds/reimbursements will NOT be provided for fee payment.

Allyria Sky

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Allyria Sky

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About

Peace, Love, and Boho Style...

Personally and professionally, my life experiences have been diverse, spanning the gamut from customer service to archaeological research. One element that has remained consistent, however, has been an inherent desire to create and innovate. For as long as I can remember, I have always enjoyed designing unique and personalized gifts for the special people in my life. In many respects, my Etsy store represents the natural culmination of all of the many facets of my personal journey. Allyria Sky is my outlet to make tangible the myriad ideas and concepts that migrate throughout my subconscious on a daily basis. Many of my designs combine sentiment with substance to generate, not only exceptional accessories, but also heartfelt messages of love and kindness that are intended to be shared with others. The common denominator that unifies all of my creations is the stylistic undertone of the bohemian aesthetic.

B O H E M I A N • C U L T U R E

In the spirit of the bohemian lifestyle, Allyria Sky is dedicated to finding beauty and inspiration in the world around us. Here you will discover meaningful pieces that encapsulate qualities such as sisterhood, friendship, and the spirit of adventure. Allyria Sky additionally celebrates a culture of peace and love, and the products offered within my store make it easy to spread a little bit of happiness and kindness to those around you.

C O R E • V A L U E S

► Quality: Exceptional products at affordable price points
► Service: Commitment to ensuring customer satisfaction
► Innovation: Beautiful designs for all of life's occasions


X O X O ➳ A L L Y R I A • S K Y ➳

Around the web

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  • Allyria Sky

    Owner

Shop policies

Last updated on August 18, 2017
➳ J O I N • M Y • T R I B E ➳

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Twitter: twitter.com/Allyria_Sky; @Allyria_Sky

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  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
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Shipping
P R O C E S S I N G • T I M E

• The time required to produce and prepare an order is 1-4 business days PRIOR to shipment.


E S T I M A T E D • S H I P P I N G • T I M E S

• USPS Priority Mail (Domestic): 2-3 business days after shipment
• USPS First Class Mail (Domestic): 2-5 business days after shipment
• APO/FPO/DPO Addresses: 1-6 weeks after shipment
• USPS First Class International: 2-6 weeks after shipment

All shipping times are estimates contingent upon USPS service, and guaranteed delivery dates are NOT available. While estimates are accurate in most cases, postal delays are possible with any shipping method. I am not responsible for any delays that may occur during the shipping process.


C U S T O M S • F E E S • & • I M P O R T • T A X E S

• Please be aware that customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. These fees are NEVER included with any purchase made at Allyria Sky and (if assessed) are entirely the responsibility of the buyer. Allyria Sky does NOT reimburse for the payment of any customs fees, duties, VATs, and/or import taxes. If customs fees are assessed, be advised that postal services will not release orders for delivery until payment is remitted.

• UK BUYERS: Once your package reaches the UK, you will be assessed a VAT (including a Royal Mail handling fee) for purchases valued at more than £15. This VAT is NOT included as part of your purchase price, and the buyer is entirely responsible for payment. Allyria Sky does NOT refund or reimburse the for payment of these charges, and, if assessed, VAT fees will need to be remitted before your order is released for delivery.


S H I P P I N G • A D D R E S S E S

• The buyer is entirely responsible for ensuring the accuracy of all shipping information provided with their order (including the full name and address of the recipient). Prior to submitting an order, please double-check that all shipping information is both correct and up-to-date. Shipping labels are automatically generated from the address information provided at the time of purchase, and I will NOT make any changes to that information unless specifically requested to do so by the buyer.


D E L I V E R Y • G U A R A N T E E

While it is not possible for me to guarantee specific delivery dates, I am always more than happy to refund or replace any orders that have been verifiably lost in transit. If you have not received your order within the following time frames (as verified by delivery tracking), please contact me regarding the issue, and your preference of a refund or replacement will be provided:

• Domestic shipments: 2 weeks from the date of order shipment
• International shipments: 7 weeks from the date of order shipment
• APO/FPO/DPO shipments: 7 weeks from the date of order shipment

The offer to refund or replace lost orders does NOT extend to shipments that fail to reach their intended destination due to inaccurate shipping information provided by the buyer and/or unpaid customs fees. Claims of lost orders can only be investigated so long as the USPS delivery tracking number remains active for the shipment in question (typically about 6 months from the date of shipment). Once USPS has deactivated the tracking number for your shipment, verification of delivery status is no longer possible, and no refunds or replacements will be issued from that point forward. Once the USPS tracking status of your order has been updated to reflect delivery, that shipment will NOT be regarded as lost in transit, and no refunds or replacements will be issued for that purpose.


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P R O C E S S I N G • & • S H I P P I N G • F A Q S

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Q: I NEED MY ORDER QUICKLY. CAN YOU EXPEDITE PROCESSING?

A: Possibly. Expedited processing may be available depending upon the type of item(s) being purchased and my current order volume. Please contact me before placing an order to determine the viability of your request. Unless we have spoken previously, I do NOT recommend leaving expedited processing requests in the buyer notes of your transaction. Since buyer notes are not viewed until your order enters production, deadlines specified in those messages may not be met. Expedited processing is never available during the peak months of November and December.


Q: CAN YOU MAKE SURE MY ORDER ARRIVES BY A SPECIFIC DATE?

A: While I will always do my utmost to help buyers meet requested deadlines, it is NOT possible for me to guarantee delivery dates for any shipping method. Since USPS does not provide guaranteed delivery dates for First Class or Priority Mail, I cannot do so either. If it is essential that your order arrives on or before a specific date, please contact me before placing an order to determine the viability of your request.


Q: CAN YOU COMBINE SHIPPING FOR SEPARATE ORDERS MAILING TO THE SAME ADDRESS?

A: Provided that all orders have yet to be shipped, they can be combined upon request. Any overages paid in shipping will be refunded once your order has been packaged. INTERNATIONAL BUYERS: Please keep in mind that requests to combine shipping for multiple orders could impact eligibility for customs assessment due to the resulting increase in single package value.


Q: I ENTERED THE WRONG SHIPPING INFO WITH MY ORDER. HOW DO I CHANGE THE ADDRESS?

A: So long as your order has NOT been shipped, just message me with the new address information, and I will be more than happy to make any updates. Once shipment has occurred, address information cannot be changed. INTERNATIONAL ORDERS: Unfortunately, it is not possible for me to make any changes to the destination country of shipping address. If you need your order shipped to a different country than originally indicated, it will be necessary to cancel your transaction and repurchase with the correct address information in place.


Q: I ACCIDENTALLY HAD MY ORDER SHIPPED TO AN OLD ADDRESS. WILL IT BE FORWARDED?

A: Possibly. If forwarding information remains active for your former address, USPS may attempt to redirect your package. Mail forwarding is entirely at the discretion of USPS and forwarding periods are limited, so please do NOT rely upon this service for delivery. If USPS does elect to forward your package, please be aware that your order's overall delivery time will be substantially increased.


Q: MY ORDER HAS ALREADY BEEN SHIPPED, BUT I JUST REALIZED THAT I ENTERED THE WRONG ADDRESS. CAN YOU REDIRECT THE SHIPMENT TO THE CORRECT ADDRESS?

A: Unfortunately, I cannot. While I wish that it were possible, please be aware that USPS does NOT enable me with the option to change a shipping address or redirect a package once shipment has occurred. In certain cases, however, it may be possible to arrange for a package intercept with USPS. Because additional fees are required for package intercepts, the buyer will need to contact USPS directly regarding this request.


Q: I ACCIDENTALLY ENTERED THE WRONG SHIPPING INFORMATION WITH MY ORDER, AND MY PACKAGE HAS NOT ARRIVED. CAN I HAVE MY ORDER REFUNDED OR RESHIPPED?

A: Yes, but some conditions do apply. In cases of buyer error, orders will only be eligible for refund or reshipment AFTER they have been returned to me by USPS. Reshipment will be at the buyer's expense, and refunds will be provided less original shipping costs. Prior to submitting an order, the buyer is 100% responsible for ensuring the accuracy of all provided shipping information. In the rare case that a package is lost or misdelivered due to inaccurate shipping information, the buyer must assume full financial responsibility for the error, and no refunds or replacements will be issued. While I completely understand how frustrating these situations can be, as a seller, I can only accept responsibility for ensuring that packages are shipped as directed, and I, regrettably, cannot offer to reimburse lost shipments in these cases.


Q: I ENTERED THE WRONG ADDRESS WITH MY ORDER, AND TRACKING SHOWS IT WAS DELIVERED. IS IT POSSIBLE TO RETRIEVE MY PACKAGE?

A: In this situation, you will need to contact USPS directly for assistance. Unfortunately, I cannot offer to recover or reimburse lost shipments in cases of buyer error.


Q: THE TRACKING FOR MY ORDER SHOWS THAT IT IS BEING "RETURNED TO SENDER." WHAT HAPPENED?

A: When a package is "returned to sender," it means that USPS regarded that shipment as undeliverable. The most common reason for this issue is an error with the mailing address. Postal carriers also reserve the right to decline delivery if the name of the recipient does not exactly match the name associated with a given address. International shipments will be returned if they have not been claimed for customs purposes. If a package is ever returned to me for any reason, the buyer will be contacted upon arrival and presented with options for refund or reshipment.


Q: DO YOU SHIP TO APO ADDRESSES?

A: Absolutely! I will gladly ship orders to APO, FPO, and DPO addresses. .


Q: CAN I HAVE ITEMS IN MY ORDER SENT TO MORE THAN ONE ADDRESS?

A: Yes. I am always more than happy to ship items in an order to multiple addresses for the additional cost of postage. Just send me a message to get started.


Q: IF I LIVE LOCALLY, IS IT POSSIBLE TO PICK UP MY ORDER IN PERSON TO SAVE ON SHIPPING CHARGES?

A: Unfortunately, it is not. Regardless of a buyer's proximity, I do NOT offer any in-person pickup options, and all orders will be shipped via the method selected at checkout.


Q: WILL I BE ABLE TO TRACK MY ORDER?

A: Yes. A USPS delivery tracking number will be provided for all shipments. Once your shipment has been accepted by USPS, please allow up to 48 hours for tracking information to update. INTERNATIONAL BUYERS: Although a USPS tracking number will be provided for all packages as proof of shipment, many international orders will NOT be routinely scanned by postal services once they have departed the US. In some cases, delivery tracking will cease to update once an order has been processed through its final stop within the United States. If this occurs, not to worry - your package is still in transit to its destination.


Q: HOW LONG WILL IT TAKE TO RECEIVE AN INTERNATIONAL ORDER?

A: All of my international orders are shipped via USPS First Class International Mail, which can take anywhere from 2-6 weeks for arrival. This extended time frame is due to the individual time required for each package to clear customs. While very few shipments will require the full 6-week estimate for delivery, I always recommend that international buyers take the possibility of that time frame into consideration.


Q: ARE CUSTOMS FEES, DUTIES, VATS, OR IMPORT TAXES INCLUDED WITH INTERNATIONAL ORDERS?

A: No, they are not. Please keep in mind that customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. These fees are levied in accordance with local laws and regulations, and they are NOT included as part of any payment made to my store. The buyer is 100% responsible for any and all customs fees, duties, VATs, and/or import taxes (including any customs processing/handling fees) assessed in relation to their order - without exception.


Q: WHY AREN'T CUSTOMS FEES INCLUDED WHEN THE LISTING SAYS "VAT INCLUDED (WHERE APPLICABLE)"?

A: I can completely understand the confusion here! "VAT included (where applicable)" is a site-wide disclaimer used to alert buyers in certain locations to the fact that a VAT will be added to their total ONLY if the individual store from which the purchase is being made is legally required AND registered to collect those fees. If this is the case, you will see those charges itemized at the time of checkout. Since Allyria Sky is based in the United States, does not sell any instant/downloadable items, and is not registered for VAT collection, those charges are NOT applicable under any circumstances.


Q: HOW DO I KNOW IF I WILL BE CHARGED CUSTOMS FEES, AND, IF SO, HOW MUCH WILL THOSE COST?

A: Since I am not involved in the customs assessment or collection process, I, unfortunately, cannot advise you concerning local requirements or cost. Prior to purchase, it is highly recommended that you check with your local customs official concerning those charges, as they can vary widely by destination. In some cases, they can actually meet or exceed the original cost of shipment.


Q: IF I HAVE TO PAY CUSTOMS FEES ON AN INTERNATIONAL ORDER, WILL YOU REIMBURSE ME?

A: No. Please be aware that I do NOT offer refunds or reimbursements for the payment of any customs fees, duties, VATs, and/or import taxes, as I am NOT involved in the assessment or collection of those fees whatsoever.


Q: WHAT HAPPENS IF I DECLINE TO PAY CUSTOMS CHARGES?

A: If assessed, customs fees must be paid before your shipment will be released for delivery. Notification of outstanding customs fees or taxes will be provided to the order recipient only. If fees are not paid within the specified time frame (typically several weeks), your shipment will be marked for postal return. Once your order has been shipped, transactions CANNOT be cancelled for a buyer's refusal to pay any customs fees, duties, VATs, and/or import taxes. Orders will only be eligible for refund once they have been returned to me by postal services. The buyer must assume full financial liability for any packages that are returned to me due to unpaid customs fees, duties, VATs, and/or import taxes. Original shipping costs will NOT be refunded, and any additional postal/customs charges due upon return will all be deductible from any refund due.


Q: CAN YOU MARK MY ORDER AS A GIFT SO THAT I WON'T HAVE TO PAY CUSTOMS FEES?

A: No. Items shipping as part of a retail transaction cannot legally be marked as gifts for customs purposes. Under NO circumstances will I ever falsify ANY information declared on customs forms, including the value and nature of your transaction, as doing so is illegal.

***Please note that selecting the "This order includes a gift" option at checkout will NOT enable a transaction that is shipping internationally to be marked as a gift for customs purposes. The latter option is only intended to indicate the buyer's preference of a gift receipt rather than a cost-itemized packing slip. All orders mailing internationally are required to include an external customs form, which accurately declares both the value and contents of the shipment. Even if you are having your order shipped directly to a gift recipient, this information cannot be concealed or omitted under any circumstances, and your shipment will still be subject to the possibility of customs assessment upon arrival in the destination country.


Q: WHAT IS THE VAT THRESHOLD FOR UK BUYERS?

A: Once your package reaches the UK, you will be assessed a VAT (including a Royal Mail handling fee) for purchases valued at more than £15. This VAT is NOT included as part of your purchase price, and the buyer is entirely responsible for payment. Refunds and/or reimbursements will NOT be provided for the payment of VAT fees. For more information, please see the following website: www.hmrc.gov.uk/customs/post/internet.htm


Q: TRACKING INFORMATION SHOWS THAT MY ORDER WAS DELIVERED, BUT I DID NOT RECEIVE IT. WHAT SHOULD I DO NOW?

A: Thankfully, this situation is pretty rare. If it does occur, however, here are some steps that you can take:

• Double-check that the provided shipping information is both correct and up-to-date.

• If the delivery location features a central office, concierge, or reception area, see if your package has been left in their care.

• Check with your neighbors to see if your package might have been delivered to their address by mistake.

• Speak with or leave a message for your regular mail carrier to see if he or she can locate the package. In many cases, postal employees will be able to investigate the location of a package based upon the GPS signal of the delivery scan.

• Even if you have not received a notification, check with your local post office to see if your package is being held for in-person pick-up.

• International Buyers: If any customs fees have been assessed in relation to your order, postal agents will often mark packages as delivered once a fee notification has been provided to the addressee. These notifications are easy to overlook, so be sure to check with your local postal service to find out if your package is being held for any customs-related fees. Per my policies, if any customs fees have been assessed, those charges will need to be paid by you (the buyer) before your order is released for delivery.


Q: I FOLLOWED THE ABOVE STEPS, BUT MY PACKAGE STILL CANNOT BE LOCATED. WHAT NOW?

A: In this situation, you will need to contact USPS (United States Postal Service) to file a mail theft claim. International buyers will also want to contact their local postal service, as that agency will have been responsible for final delivery of international orders. Once you have submitted your claim to USPS, just send me a copy of your signed and filed affidavit, certifying that your package was never received, and I will be more than happy to provide you with a refund or replacement for your purchase.
Refunds and Exchanges
P H I L O S O P H Y

At Allyria Sky, my top priority is providing excellent products and service to all of my customers. If you are not 100% satisfied with your order, please contact me via Etsy within 30 days of order delivery. I am always more than willing to work with you to resolve any questions, concerns, or issues that you might have regarding your purchase.


R E T U R N • P O L I C Y

Items that are in new, unworn, and unaltered condition can be returned for a refund for a period of up to 30 days from the date of order delivery. Exchanges are not offered. Buyers are responsible for all shipping costs associated with their return, and refunds will be provided less original shipping fees. Contact Allyria Sky to start the return process. Returns without prior contact and approval are NOT accepted and will be refused. Refunds will be processed once I have received the product(s) being returned. To verify receipt of return shipments, the use of delivery confirmation is highly recommended.


I N E L I G I B L E • I T E M S

The following items are NOT eligible for return:

• Custom/personalized items
• Items that have been damaged and/or soiled through use or wear
• Items that have been altered or resized by anyone other than Allyria Sky
• Clearance/final sale items
• Items that have exceeded the 30-day return period


C A N C E L L A T I O N S

If you need to cancel an order for any reason, please contact me via Etsy as soon as possible. Once submitted, please allow up to 24 hours for a cancellation request to be processed. Cancellations will be accepted until the time that your order has shipped. Once order shipment has occurred, cancellations are no longer possible, and standard return procedures will apply.

Prior to order shipment, I reserve the right to refund and cancel a transaction for any reason.


R E P L A C E M E N T S

I am always more than happy to either replace or refund your order in the following circumstances:

• You received the wrong item(s)
• Your item(s) arrived in unsatisfactory or defective condition
• Your order was damaged in transit

If any of the above situations have occurred, please contact me within seven (7) days of order delivery and include a photo of any incorrect, faulty, and/or damaged items. In the case of postal service damage, please be sure to also include a photo of order packaging. Once this documentation is received, I will be glad to provide you with either a full refund or replacement for any item(s) in question. Please note that if for any reason a photo of your item(s) cannot be submitted, the actual product(s) will need to be returned in order to document damage prior to a refund or replacement being issued. In order to maintain a standard of fairness within this policy, NO refunds or replacements will ever be issued for products that are reported as having been lost or discarded prior to documentation of damage.


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R E T U R N • F A Q S
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Q: HOW DO I START A RETURN?

A: To start the return process, simply contact me via Etsy within 30 days of order delivery, and I will be happy to assist with your request.


Q: HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?

A: Once your return shipment is received, you will be notified of arrival, and a refund will be issued to your original method of payment. Once processed, most refunds will appear as a credit within 1-5 business days. Refunds to non US-based credit cards may take up to 30 days to appear. These estimates are contingent upon the policies of your bank or credit card company. Please contact your financial institution for more information.


Q: CAN I SELECT THE PREFERRED PAYMENT METHOD FOR MY REFUND? FOR INSTANCE, IF I ORIGINALLY PAID VIA ETSY GIFT CARD, CAN I HAVE MY REFUND CREDITED BACK TO MY DEBIT CARD INSTEAD?

A: No. By default, refunds can only be issued to the original payment method used at the time of purchase.


Q: DO YOU OFFER FREE RETURNS?

A: No. Except in the case of seller error, the buyer is responsible for all shipping costs associated with their return.


Q: WHAT HAPPENS IF I RETURN AN ITEM WITHOUT PRIOR APPROVAL?

A: Allyria Sky does NOT accept blind returns, meaning any items that are returned without prior contact or approval. Any such returns that are received will be refused and returned to the sender at the buyer's expense.


Q: I CHANGED MY MIND AFTER SHIPMENT AND NO LONGER NEED MY ORDER. CAN I JUST MARK THE PACKAGE "RETURN TO SENDER" TO AVOID RETURN SHIPPING COSTS?

A: Yes - provided that your order meets with eligibility requirements. Just be sure to notify me beforehand. Keep in mind that certain conditions do apply in order to return a package in this way. Only unopened shipments can be refused/returned to sender via USPS. Once the original shipping envelope or box has been visibly unsealed, USPS will require new postal charges for the return shipment. In addition, refused/returned packages are not processed in the same way as new shipments, and arrival times can DRASTICALLY exceed those of normal delivery estimates - typically taking anywhere from one week to several months. If you elect to return your order in this way, please keep in mind that a refund will not be provided until your return shipment has been received. Although "refused" shipments will not incur any new postage fees, original shipping charges will still be deductible from any refund due upon arrival.


Q: DO YOU OFFER PRICE ADJUSTMENTS FOR ITEMS PURCHASED BEFORE DISCOUNTS OR SALES?

A: No. Any sales, discounts, and/or promotional offers are only valid during the time frames in which they are posted. Coupon code discounts must be applied at the time of checkout. Price adjustments will not be provided for previous purchases.


Q: I RECEIVED AN ITEM FROM YOUR STORE AS A GIFT. CAN I RETURN IT FOR A REFUND?

A: Unfortunately, you cannot. By default, refunds can only be issued to the same payment method used at the time of purchase. This means that refunds will only be provided to the original buyer, and that individual would need to initiate the return request.


Q: YOUR POLICIES STATE THAT "ALTERED" ITEMS CANNOT BE RETURNED. WHAT DOES THAT MEAN?

A: Items that have been resized, cut, retied, redesigned, or that have had any of their original heat seals or components removed are all regarded as altered and ineligible for return.


Q: I HAD A PROBLEM WITH MY ORDER BUT LOST/DISCARDED MY ITEM(S). CAN I HAVE THAT ORDER REPLACED OR REFUNDED?

A: Unfortunately, this is one request that I cannot offer to accommodate. While I am always more than happy to refund or replace any orders that have arrived in unsatisfactory or defective condition, in order to maintain fairness within this policy, any reported issues MUST be documented via either photographic evidence or physical item return. In the absence of either form of documentation, no refunds or replacements will be issued.


Q: MY INTERNATIONAL ORDER WAS SUBJECT TO CUSTOMS FEES. WILL YOU REFUND THOSE CHARGES IF I RETURN MY ORDER?

A: No. If a buyer wishes to return an international order for any reason, payment of any customs fees, duties, VATs, and/or import taxes will NOT be included as part of their refund, since I am not involved in the assessment or collection of those fees. Only the assessing agency can refund customs charges. For information about the possibility of reversing customs charges in the case of a return, please contact your local customs official.
Additional policies and FAQs
A D D I T I O N A L • I N F O R M A T I O N
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A D D I T I O N A L • I N F O • R E Q U I R E D

In situations where it is not possible for me to fulfill a special request, or if I need additional information to complete an order, I will contact you via your Etsy account. If the requested information is not provided within specified window for reply, it will be necessary to refund and cancel your transaction.


A L T E R A T I O N S

Please do NOT attempt to make any product alterations yourself, as these modifications may result in product damage and will invalidate the return policy for your item(s). If you have any issues with a product purchased from my store, please contact me BEFORE attempting any repairs/alterations to see if I can be of assistance. If you elect to make any product repairs or alterations yourself, please be aware that any affected items will NOT be eligible for replacement, refund, or store repair from that point forward.


C H I L D R E N ' S • S I Z I N G

Please be aware that all of my jewelry is intended for adult fashion use only. It is NOT suitable for infants or children under the age of 12. Due to the use of small parts, which can present a choking hazard, I do NOT size any of my products to fit infants or small children. In order to prevent potential safety hazards, Allyria Sky jewelry should NEVER be given to infants or children for use, wear, or play. To guard against choking, swallowing, and accidental ingestion, infants/children should NEVER be allowed to place any Allyria Sky products in their mouths.


C O M M U N I C A T I O N

If you need to contact me for any reason, the best way to reach me is always via Etsy conversation. Once submitted, please allow up to 24 hours for a response. If I need to contact you regarding your order, I will do so via Etsy conversation only, unless a preferred email contact is requested at the time of purchase. In order to maintain a verifiable history of all communication regarding your transaction, responses to all questions, messages, and requests will be provided in written format ONLY.


C U S T O M • O R D E R S

Custom order requests are always welcome! Just send me a message to get started.


F E E D B A C K • & • R E V I E W S

I take customer service very seriously and sincerely hope that every buyer will absolutely love their new jewelry, as well as their entire buying experience. If you are not 100% satisfied with any aspect of your purchase, please contact me BEFORE leaving feedback. I am always more than willing to work with you to resolve any issues that you might have regarding your purchase.


G I F T • P A C K A G I N G

By default, every item purchased within my store will arrive hand-wrapped and ready for gifting.


G I F T • M E S S A G E S

If you would like to have a complimentary gift message included with your order, simply use the buyer notes to specify content. To ensure that these requests are accurately and efficiently processed, just be sure to indicate that the provided text is intended as a gift message. To avoid errors in transcription, gift message text will be copied directly from the content supplied by the buyer at the time of purchase.

Please note that Allyria Sky celebrates a culture of peace and love and reserves the right to decline any requested messages containing intolerant, hateful, and/or discriminatory language.


O R D E R • C H A N G E S • & • C A N C E L L A T I O N S

If you need to change or cancel an order for any reason, please contact me via Etsy conversation as soon as possible. The latter requests will be accepted until the time that your order has been shipped. Please be aware, however, that last-minute changes can extend the processing time of your order depending upon the nature of the request. Once shipment has occurred, changes and cancellations are no longer possible, and standard return procedures will apply. Please communicate any order change/cancellation requests via Etsy conversation ONLY.


P E T S

While I absolutely love all living creatures, due to the use of small parts, Allyria Sky jewelry should NEVER be used as an accessory for your pet, and pet sizing is NOT available. In order to promote animal safety, please do NOT allow pets to play with these products or attempt to use any Allyria Sky jewelry as a collar or accessory for your pet.


P R I C I N G

All items are originally priced in US dollars. Foreign transactions are subject to current exchange rates, and price adjustments will NOT be provided for currency fluctuations.


P R O D U C T • I M A G E S

I always do my best to accurately represent the appearance of my jewelry throughout all product photography. Please keep in mind, however, that differences in monitor/computer settings can affect the appearance of color. Additionally, some images have been taken with close-up photography to enhance detail and may appear larger than actual size. Prior to purchase, please check the sizing specifications included within every product description to ensure that your selected item will be commensurate with expectations. If you have any additional questions about my products whatsoever, please do not hesitate to ask. I am always happy to help!


P R O M O T I O N A L • O F F E R S

Any promotions, sales, and/or coupons codes MUST be utilized at the time of checkout. These offers CANNOT be applied after your order has been submitted, and NO price adjustments will be provided for previous purchases. Coupon codes only apply to the pre-tax, pre-shipping order total. Only one code can be used at a time. Free shipping coupons only apply to domestic orders of a specified value being sent to a single address. To activate a coupon, simply enter your preferred code at checkout.


O R D E R • R E C E I P T S

All of my items will be shipped with a gift receipt by default, which does NOT include any pricing information. If you would prefer a cost itemized receipt or to have the receipt omitted from your package entirely, simply communicate these requests at the time of purchase. Please keep in mind that if you are sending your order as a gift and opt not to have a receipt included with your package, there will not be any information to identify you as the sender unless a gift message is requested.


S A F E T Y • D I S C L A I M E R

At Allyria Sky, customer satisfaction and well-being are my top priorities. Due to the use of small parts (which can present a choking hazard), Allyria Sky jewelry should NEVER be used, worn, or played with by infants, children, or pets. Allyria Sky products should never be swallowed, ingested, or placed in the mouth by any individual or animal. To avoid the risk of entanglement, bracelets with hanging end strings should NEVER be worn by any individual who is either operating or directly adjacent to machinery with moving parts.


S I Z I N G

Jewelry sizing details are included within every listing description. Please review this information prior to purchase to ensure that your chosen product will be compatible with your needs. Be advised that I do NOT size any of my items to fit infants or children under the age of 12. Due to the use of small parts, my jewelry is intended for adult fashion use only. Please do NOT attempt to resize products yourself, as jewelry can easily become damaged or broken in the process. If you have special sizing requirements, please contact me prior to purchase to see if these can be accommodated. Once an item has been resized or altered by anyone other than myself, it will no longer be eligible for return or replacement.


B R A C E L E T • & • C A R D • S E T S

The bracelets included with my bracelet and card sets feature adjustable sliding knot closures that accommodate wrist sizes from 5 to 9 inches. This is a standard bracelet measurement that will comfortably fit most adult wrist sizes. Due to the adjustable sizing design, bracelet end strings will hang longer or shorter depending upon wrist size. In addition, bracelets can be made either 1 inch larger or 1 inch smaller upon request. Please be aware, however, that smaller sizing will alter bracelet presentation. Because message cards are only designed to accommodate bracelets within the standard size range, smaller bracelets will not fit over the width of the card. In the smaller size range, bracelets will be packaged alongside the message card, rather than being presented directly on it as pictured.


S P E C I A L • R E Q U E S T S

Whenever possible, I am always happy to assist my buyers with any special requests. In order to be honored, however, these MUST be indicated within the buyer notes at the time of purchase.


W H O L E S A L E • R E Q U E S T S

Allyria Sky does not accept any wholesale or resale requests at this time.


J E W E L R Y • C A R E

I absolutely love the jewelry that I create for my store and want all of my buyers to feel the same! Being able to maintain the original appearance of your jewelry obviously plays a huge role in the continued enjoyment of your new purchase. In order to keep your jewelry looking beautiful and true-to-color, proper care and maintenance is ESSENTIAL.

As specified throughout my product information, most of my jewelry features gold or silver-plated metals. Plated metals can become susceptible to the effects of tarnishing when exposed to certain elements or conditions. Contrary to popular belief, tarnishing is NOT a product defect. It is actually a naturally-occurring chemical reaction. When it comes to jewelry, contact with water, perspiration, and/or body products (e.g. lotions, oils, and fragrances) represents the most frequent cause of tarnishing and discoloration. Even individual pH levels can contribute to the latter effects as well. The best and simplest way to prevent tarnishing is to always keep your jewelry dry, and avoid direct contact with water, other liquids, and body products.

Many of my buyers report loving their new jewelry so much that they never want to remove it. As gratifying as this is to hear, it is definitely not recommended. To help preserve its original appearance, be sure to always remove jewelry before swimming, showering/bathing, exercising, sleeping, and before applying any lotions, oils, or fragrances. When washing hands, slide bracelets higher on the arm to avoid direct contact with water. Additionally, avoid the use of lotions, fragrances, and oils on any areas with which jewelry will have direct contact. I cannot emphasize enough how much of a difference these small practices will make toward extending the life of your jewelry!

Here are a few more helpful tips:

• Wipe down jewelry pieces with a soft cloth after every use.
• Store your jewelry in a plastic bag or other air-tight container when not being worn.
• Store jewelry separately to avoid scratching.

More information

Last updated on Jun 20, 2017
Frequently asked questions

RETURNS: Does Allyria Sky accept returns?

Yes. Items that are in new, unworn, and unaltered condition can be returned for up to 30 days from the date of order delivery for a refund. Exchanges are not offered. Buyers are responsible for all shipping costs associated with their return, and refunds will be provided less original shipping fees. Contact Allyria Sky to start the return process. Returns without prior contact are NOT accepted.

DELIVERY ESTIMATES: When can I expect to receive my order?

The processing time for all orders is 1-4 business days PRIOR to shipment. This is the time during which items in your order will be made and prepared for shipment. Once shipped, delivery estimates vary by shipping method and are detailed below:

-USPS Priority Mail (Domestic): 2-3 business days
-USPS First Class Mail (Domestic): 2-5 business days
-USPS First Class International: 2-6 weeks
-APO/FPO/DPO Addresses: 1-6 weeks

Keep in mind:
• Shipping estimates are provided in business days, which do NOT include weekends or US federal holidays.
• Expected delivery times are estimates and NOT guarantees. Postal delays are possible with any shipping method.

REQUESTED DELIVERY DATES: Is it possible to have my order arrive by a specific date?

While I will always do my utmost to help buyers meet requested deadlines, it is NOT possible for me to guarantee delivery dates for any shipping method. Since USPS does not provide guaranteed delivery dates for First Class or Priority Mail, I cannot do so either. If it is essential that your order arrives on or before a specific date, please contact me in advance of purchasing to determine the viability of your request. Please do NOT use the buyer notes of your transaction to indicate necessary arrival dates unless these time frames have been previously agreed upon. Since buyer notes are not viewed until your order enters production, deadlines specified in those messages may not be met.

CUSTOMS FEES: Are customs fees, duties, VATs, or import taxes included with international orders?

No, the aforementioned fees are NOT included with your purchase. Customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. These fees are levied in accordance with local laws and regulations and are completely separate from any payment made to my store. The buyer is 100% responsible for any and all customs fees, duties, VATs, and/or import taxes assessed in relation to their order, and I do NOT reimburse for fee payment. Prior to purchase, it is highly recommended that you check with your local customs official concerning these charges, as they can vary widely by destination. If customs fees are assessed, please be aware that postal services will not release orders for delivery until payment is remitted.

GIFT PACKAGING: Can I have my order gift-wrapped, and can I include a gift message?

Yes to both! By default, every single item purchased within my store will arrive hand-wrapped and ready for gifting. If you would like a complimentary gift message included with your order as well, simply use the buyer notes to specify content. To ensure that these requests are accurately and efficiently processed, just be sure to indicate that the provided text is intended as a gift message.

Including a gift message is a great option to consider if you are sending your order directly to its recipient and request not to have a receipt included in the package. Keep in mind that without a receipt, there will be no information to identify you as the sender unless a personalized gift message is requested.

THIS ORDER INCLUDES A GIFT: I see the latter option available at checkout. What does it mean exactly? Will I receive anything extra with my purchase?

No, you will not. Etsy implemented the "gift" checkbox as a means for buyers to request removal of all pricing information from the receipt included with their order. Basically, it is like requesting a gift receipt. It does NOT convey any additional products or services with your purchase. All Allyria Sky purchases already include complimentary gift packaging and are shipped with a gift receipt by default, so selecting this option will NOT alter your order in any way.

INTERNATIONAL BUYERS: Please be aware that selecting the "gift" option will NOT enable your purchase to be marked as a gift for customs purposes. By law, all international orders MUST be shipped with an external customs form that accurately details both value and contents.

JEWELRY CARE: How do I care for my new jewelry?

To help keep your new jewelry looking beautiful and true-to-color, remember to always keep these products dry, and avoid direct contact with water, other liquids, or body products. Jewelry should ALWAYS be removed before swimming, washing/bathing, exercising, or before applying any lotions, oils, or fragrances. Since most of my jewelry features plated metal components, it can become susceptible to the effects of tarnishing when care guidelines are not followed. Tarnishing and/or discoloration is NOT a product defect, but rather a naturally-occurring chemical reaction that can appear when metals come in contact with certain catalysts - the most common being water, perspiration, body products, perfumes, and even individual pH levels.

BULK DISCOUNTS: Do you offer any discounts on bulk orders?

Yes. The following coupon codes can be used for discounts on larger orders:

• Spend $75, Free Domestic Shipping - Code: ShipFree75
• Spend $100, Save 10% - Code: GoodVibes
• Spend $200, Save 20% - Code: AwesomeVibes

To use, simply enter your preferred code in the "Apply shop coupon code" section at checkout. Only ONE of the above codes can be used at a time, and your chosen coupon code MUST be entered at the time of checkout. Price adjustments will NOT be provided for previous purchases. Free shipping code only applies to domestic orders being shipped to a single address.

CUSTOM ORDERS: Do you accept custom orders and/or special requests?

Yes. However, my ability to do so depends entirely upon my current order volume and the nature of the request, so please contact me prior to purchase. Keep in mind also that even if we have spoken previously, approved requests MUST be specified within the buyer notes of your transaction in order to be honored. Unfortunately, it is not possible for me to know whether a prospective buyer has changed their mind from the time of communication to purchase. To guard against inaccuracies and outdated information, all orders will be produced and shipped EXACTLY as they have been purchased by the buyer at the time of checkout.

WHOLESALE: Do you accept wholesale orders?

No. Allyria Sky does not accept any wholesale or resale requests at this time.