alohaletterpress

Returns gladly accepted for damaged items or shipment of wrong items. Please contact me if there were any problems during shipment.

• Payments are in US dollars through Paypal or Direct Checkout.
• Hawaii state tax will be added for Hawaii residents.
• Some US consumers will pay sales tax on out-of-state e-commerce purchases because of newly approved legislation by their state legislature. See list of states:
https://help.etsy.com/hc/en-us/articles/360000343968-How-State-Sales-Tax-Applies-to-Etsy-Orders?segment=selling
• International customers: VAT and any customs fees, taxes, tariffs, duties are NOT INCLUDED with your purchase. Any VAT or other fees that may be incurred at the time of international delivery would be at the discretion of your country's tax regulations. For any additional information, refer to your local customs agency. Returns will not be accepted due to VAT or customs fees, taxes, tariffs, duties.

US SHIPPING:
• First Class Mail for 1st item. Two or more items will ship USPS Flat Rate Priority Mail. Up to 4 sets can be shipped for 1 Priority Flat Rate price. USPS usually delivers to US states in 3-4 days from Hawaii. For multiple purchases, I can often combine shipping for less cost. If this is the case, I will refund shipping overages.

INTERNATIONAL SHIPPING:
• USPS FIRST CLASS MAIL for 1-2 items.
Up to 4 sets can be shipped for 1 Priority Flat Rate price.
USPS First Class and Priority Mail delivery time varies for different countries--usually 8-14 days. With USPS Priority Mail Express International, it may be 3-5 days. Contact me if you would like a shipping upgrade.

• All items are packaged in clear boxes for your convenient use or gift giving and carefully enclosed in padded packaging or a box for mailing.

NOTE TO INTERNATIONAL CUSTOMERS:
• VAT and any customs fees, taxes, tariffs, duties, and surtaxes are NOT INCLUDED with your purchase. Any VAT, custom fees, tariff surtaxes or other fees that may be incurred at the time of international delivery would be at the discretion of your country's tax regulations. For any additional information, refer to your local customs agency. Returns will not be accepted due to VAT or customs fees, taxes, tariffs, surtaxes, duties.
• On July 1, 2018, Canada imposed countermeasures (surtaxes) on certain goods coming in from the United States. In addition to steel and aluminum products, there is now a 10% surtax (printed or illustrated greeting cards, manicure, pedicure products, organic skin creams, balms, chocolate, maple syrup, spools, bobbins, pillows, quilts, cotton linens, pens markers) and many other smaller items that Canada Customs will collect. This is in addition to any VAT and custom fees, taxes collected.

• Custom orders provided. Please contact me for more information. I'll be happy to help you in whatever way I can.
• If you would like a printed invoice included with your purchase, please let me know in the message to seller. You can also access your invoices of purchased items through your Etsy account.

Privacy Policy Effective May 25 2018

General Data Protection Regulation is a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR gives citizens control of their personal data and also addresses the export of personal data outside the EU.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. https://www.etsy.com/legal/privacy

Personal information: To fulfill your order, some information must be provided (which you authorized Etsy to provide), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly via Etsy conversation or messaging.

Why your infomation is needed:
I rely on a number of legal bases to collect, use, and share your information, including:
to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information sharing and Disclosure:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.
Transfers of Personal Information Outside the EU:
I may store and process your information through Etsy’s services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to my processing of some of your information based on my legitimate interests and
Concerns. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU data protection law, I, Linda Coleon, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lcoleon [!at] gmail.com.
*If a customer contacts me to access, correct or delete personal information held by Etsy, I may contact Etsy at Etsy.com/help for assistance, or a customer may send a request directly to Etsy. You may also view Etsy’s Privacy Policy here:
https://www.etsy.com/legal/privacy