Metalsmithing & Gemstones

Durham, North Carolina 38 Sales On Etsy since 2007

0 out of 5 stars (22)


Metalsmithing & Gemstones

Durham, North Carolina | 38 Sales

aloka is taking a short break

Lakshmi Swamy

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Lakshmi Swamy


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quality 3 shipping 5 customer service 7

Shop policies

Last updated on March 5, 2011
Buying at Aloka is straight-forward. I guarantee my workmanship, and you will always know the status of your purchase from the time you buy to the time it arrives in your hands. I am delighted to serve the customer!

Accepted payment methods

Returns and exchanges
I focus my attention on the durability of my creations, and I design them to last for years of normal wear and handling. I guarantee the workmanship on all my items.

If you have any concerns about the item after you have received it, please do not hesitate to contact me. Simple repairs and alterations are provided free of cost, or at the cost of the materials added.

You may return the item within 10 days of receipt, but please contact me in writing first. Unsolicited returns may not be accepted. You will promptly receive a full refund of the purchase price or the purchase price may be credited toward an exchange, as you wish.

Buyer pays shipping, both ways, for repairs/alterations, returns, and exchanges unless there is a problem with the order on my part. Buyer assumes responsibility for any insurance of the package during return transit.

The refund/exchange may be denied if the item is not returned in a saleable condition.

Custom orders may not be returned/refunded/exchanged.
Aloka accepts PayPal. You do not need a PayPal account to pay with PayPal. Using PayPal is free and safe.

Payment must be made immediately upon order and in full. If payment is not received within 1 day of purchase, your order will be canceled and the item will be re-listed for sale.
Items are promptly shipped within 1-2 business days after your payment is received, unless otherwise noted in the shop announcements or item description.

Shipping is charged at a flat rate, which includes packaging, and delivery confirmation for US orders. All items are shipped by USPS First Class Mail, which takes approximately 4-5 days for delivery within the US. Shipping for additional items in the same package is free.

If you would like to purchase insurance or to upgrade to expedited shipping, please contact me, and I will be happy to assist you.

International orders will be shipped by First Class International. International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.

The item will be shipped to the address you enter upon checkout, that is, the address that you indicate on Etsy.
Additional policies and FAQs
If you have any problems at all with your order, please contact me before you leave feedback, and I will rectify the situation. I stand by all my creations, and I want you to have a peaceful shopping experience at Aloka!

I will leave feedback once the whole transaction is complete, that is, after I know that the package arrived safely.