Donna on Feb 12, 2014
TOP NOTCH "EDUCATED" SELLER that know's her vintage & antique merchandise quite well. A good example is her 5,000 square foot showroom that is doing extremely well !! For me being a seller myself on ETSY, Karen has been nothing but a pure delight in answering all of my concerned questions about my item purchased from her & for shipping my item out promptly in a timely manner. I am very pleased with my ballet shoes & the top notch service in this shop. Remember people do have life's & things do arise occasionally & they happen unexpectedly! That's life in general!! So there is never any need to be nasty to a great seller that truely does not deserve it!! There is such a thing called "KINDNESS" which so many people still haven't learned! Thank you so much Karen for everything!! BLESSINGS!!
bradley fuller on Dec 16, 2013
This is the rudest seller on etsy! This seller took over 11 days after payment and many emails were sent to even reply to me. Once they did reply, they stated they had until 14 days after payment to ship the item! Really? 14 days. Sounds like a lazy, uneducated seller to me! Buyer beware of this seller! On top of that, since they did not like my questioning, they cancelled my order and refunded my money! Get them off etsy!
Karen responded on Dec 17, 2013
This review is completely untrue. We fell within our shipping policy of 7 business days. We received only two e-mails, one day apart, (along with a hold on the payment via PayPal) with the second one being responded to immediately explaining our shipping policy and that the package was ready for shipment. There was never any mention of any 14 days. The buyer then indicated he would lift the hold when the merchandise was received, which meant he wanted the merchandise sent without his paying for it ahead. At that time, I indicated we would not do this and I refunded his money. I have been in business with Etsy for over 3 years and have never had anything like this happen. I also own a store with an excellent reputation. Comments like this are very offensive and certainly not what Etsy is about.
Anonymous on Feb 12, 2013
Did not receive the bowl because it was broken by accident before it was shipped to me. Just wish it had not been marked as shipped when it wasn't, so I would not have been waiting on the mail each day expecting it to arrive..
Anonymous on Jan 28, 2013
While the bobbins are exactly what I wanted, it took way too long to ship. I was told they were shipped when they weren't, but supposedly, due to an injury. If this was true, I hope you have a speedy recovery. But, I won't order from again.