Announcement    welcome! this shop is still new and more items will be added soon - so be sure to keep checking back :) please don't hesitate to contact me with any questions!

to learn more about me, please visit my blog → www.alouwolf.com :)

Announcement

welcome! this shop is still new and more items will be added soon - so be sure to keep checking back :) please don't hesitate to contact me with any questions!

to learn more about me, please visit my blog → www.alouwolf.com :)

Items

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No items listed at this time

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olivya

Contact shop owner

olivya

Shop policies

Last updated on April 30, 2022
thank you for visiting my etsy shop! please don't hesitate to contact me with any questions via convo or email at olivya [!at] alouwolf.com :) i would love to hear from you.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
i want you to love what i make for you - if you have any concerns or issues with any product, please don’t hesitate to contact me as soon as possible and i will do what i can to fix the situation! returns will be considered on a case-by-case basis.

exceptions: for sanitary reasons, all earrings are final sale. refund eligibility is forfeited if items have been exposed to water, altered in any way, or damaged by another source (e.g. a pet). i also may not be able to refund custom orders depending on the nature of the piece.

Payment
i will start creating and/or ship your item(s) after receiving cleared payment.

if you'd like to cancel an order, please let me know as soon as possible before it has been shipped!
Shipping
most pieces are made-to-order. i aim to send orders out within 3 business days from when i receive cleared payment.

shipping times will vary depending on your location. unfortunately, once i send the item out, i have little control over this! however, if you need the item by a deadline, contact me and i will do my best to accommodate your needs.

you (the buyer) are responsible for any customs taxes, fees, etc.

i try to package my items so they are as well protected as possible while still keeping shipping costs reasonable. if you would like to purchase shipping insurance, please contact me for a price quote before ordering. otherwise, i cannot be responsible for any damage incurred during shipping.
Additional policies and FAQs
i will NEVER ship out a piece of a lesser quality than i would want for myself!

for jewelry, i use high quality weaving materials and beads. all knots are reinforced with industrial strength adhesive to prevent unraveling.

i HIGHLY recommend that you keep all items dry. this is the case with almost all jewelry, not just mine! water may soften the materials, cause them to stretch, fade colours, speed wearing, and overall diminish the quality over time more quickly than if kept dry.

all of my pieces are handmade. [very] minor "flaws" are to be expected from anything handmade and - in my opinion - add to its charm :)

additional care instructions may be listed in the specific item details. in no event am i or my business liable for any damages whatsoever arising out of the use of or inability to use any of my products. everything is made in a cat-friendly, smoke-free home!

i'd love to make something custom for you - simply contact me with what you are thinking of and i'll let you know if it is possible along with the cost/timeframe/etc. :)