alphonnsine

10494 Sales

alphonnsine

10494 Sales On Etsy since 2012

5 out of 5 stars
(1831)
alphonnsine

Contact shop owner

alphonnsine

About

Production partners

  • pad printer

    FL, United States

    We chose a pad printer with over 12 years in the business who is focused on a perfect print every time!

Shop policies

Last updated on September 19, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
Questions about your order?
Please if you have any problems with your order.
For physical items that to be shipped: In the event of damage during shipping, or you receive the wrong item etc. we are more than happy to either refund or replace your order. Due to the made to order nature of custom items, we are not able to offer exchanges or returns on custom items due to sizing issues etc. If you have any questions or concerns on sizing etc. please message us before purchasing and we'll help answer any questions of concerns you may have. If you have any issues once receiving your order, please message us, we want you to be completely head over heels with your goodies from us!
Due to the nature of digital files, we cannot offer cancellations, returns, or exchanges on digital file purchases under normal circumstances BUT If you are unhappy with your purchase please contact me, customer service is my main priority and I want to make sure you are 100% satisfied!
Payment
We accept both Paypal and most major credit cards for your payment during checkout. Keeping with California law, all items ordered within California will incur a 7.5% sales tax charge.
Shipping
We ship using USPS First Class (3-5 business day ship time) or Priority Shipping (2-3 business day ship time) depending on order weight. We will ship your order within 3-5 business days of purchase. We are always happy to accommodate rush orders, please feel free to message us, we are super nice I promise. We are happy to add insurance or signature confirmation to your upon request.

International orders: Unfortunately all orders placed outside of the United States do take a bit longer for delivery per USPS International ship times of 20-25 business days. We are not responsible for any customs/import taxation charges that may incur at the time of delivery or pick up. These fees are the responsibility of the buyer and are paid directly to your country.

We are happy to accommodate gift orders sent directly to the recipient and will happily include a gift note and gift packaging.

Wherever you are having your package sent, its always a good idea to double check your shipping address and make sure it is correct upon placing your order.
Additional policies and FAQs
FREQUENTLY ASKED QUESTIONS:

How do I access my files after purchase?
Upon purchase it will take just a few seconds for your payment to clear and your files will be ready for instant download! You will also be sent an email from Etsy with a confirmation of your order and a link to your files. You can also access them by going to your Etsy profile and clicking the "purchases and reviews" link, your files will be stored there for immediate and future use to download as many times as you'd like. Printing instructions and resources will be included upon purchase as well. If you are having problems downloading the files, below is a link to an Etsy help article on digital downloads: http://www.etsy.com/help/article/3949 Remember you can always write us as well and we'll do our very best to resolve any issue you may be having!

What kind of paper do you recommend printing on?
We recommend using matte or satin photo paper depending on your preference. If you prefer semi-gloss or glossy it is a great option as well! When printing at home or using an online or in person printing service, its very important to disable automatic color correction, please keep in mind to check the settings on your printer to disable this feature and/or request this upon ordering if having prints made by a printing service.