MyVividDaydreams

If you have ANY questions at all...
Please, don't hesitate to ask for more information. Each listing has several views of the item and a description for the merchandise. I'm a small at home business that works very hard to offer quality merchandise. I know you will love it as much as I loved making it.

If there is a problem with your order:
My mistake (like the wrong item sent), I will pay shipping for the return.
Buyer pays return shipping for other reasons.
Post office damage or lost in the mail:
You can file a claim with the USPS online:
www.usps.com
*A lost or damaged item that was not originally insured can not be refunded by the post office or by myself. I will provide you with any documentation that you may need for your claim.

I want to know about any issues that you are having with your order! Use the CONTACT SELLER in my shop or through your etsy profile. I want get this handled ASAP.

If you are new to Etsy...Welcome! Etsy is a great place to find unique goods. There are millions of individual shops here.

If you fill your cart with items from different shops, you will receive your order in separate packaging from each seller. Your shipping may vary with each seller and the detail will be on the individual listing.

*Do you need to contact one of your sellers? (Look in your buyers account for details).
*Do we have your correct mailing address? (check your ETSY account before you check out).

Etsy collects individual state taxes and remits those fees to your state.

Etsy Payments (was Direct Checkout):
https://www.etsy.com/help/article/76472488308?ref=help_home

The moment I get the payment notification has cleared to ship, I get your order ready to mail out as quickly as I can (next day - 2 days). If your order is custom, I will let you know of the time required to complete it and ship it out.
You will get a notification from your payment processor (Etsy or Paypal) that your payment has cleared or it's pending. If your payment is pending, I will wait for it to clear before shipping.

Your package will ship through USPS (United States Postal Service) by:
-First Class Mail ($) (5-7 USPS shipping days)*
-Priority Mail ($$) (3-4 USPS shipping days)*
-Priority Express ($$$) (Expensive) (overnight-1 day - USPS shipping days)*

Medium & Large Packages: will include SIGNATURE Confirmation
(with the rising package thefts, it was necessary to add it).
The listing will have the shipping method used for your merchandise.
*Approximate USPS shipping days-not a guarantee of delivery

INSURANCE (Optional): If you want to purchase insurance, add it to your purchase. I'm not responsible for lost items unless insurance is added to the purchase.
USPS: http://www.usps.com/all/insuranceandextraservices/welcome.htm

PACKAGING Your Merchandise:
I assure you that your purchase will be packed very securely and it will arrive in listing condition. I have moved many, many times and I have not even had a cracked plate. It is very important to me that your merchandise be delivered safely and in a timely manner.

-----------I'm only shipping to the United States right now.

INTERNATIONAL CUSTOMERS: Buyers are responsible for their own country's Value Added Tax (VAT), Goods & Services Tax (GST) and customs duties or fees. The buyer must abide by the country's mailing restrictions. I will not mark the item(s) as "gift."
-Please, check your country's customs restrictions for mailing BEFORE purchasing: http://pe.usps.gov/text/Imm/immctry.htm
Your purchase may be canceled & payment refunded if the items are prohibited.

My merchandise is from a smoke/pet-free* home. *We do love animals.
I will not misrepresent merchandise by the photographs or in the details of the listing. Have a question... contact me!

I want to thank all of my super-fantastic buyers... you make my day.. my week! You make me smile! Thank you for taking the time to leave me such positive feedback, I'm very proud of my 5 stars! If you need to contact me use the contact/message the seller through your etsy profile.

Thank you so much for visiting my shop and buying handmade.

Kathy
AlteredEvents.etsy.com
DaydreamersGoods.etsy.com