alteredmoments

Handmade art and vintage elements

Chichester, United Kingdom · 532 Sales

Announcement   Hello and welcome to my shop,

For all customers who live outside of the UK please message me for shipping prices. I am happy to reserve items for up to 7 days and then combine postage for you. If postage comes to less than originally paid I will refund the difference.

If you have any questions then please just sent me a message.

Best wishes

Clare - alteredmoments

Announcement

Last updated on Aug 7, 2018

Hello and welcome to my shop,

For all customers who live outside of the UK please message me for shipping prices. I am happy to reserve items for up to 7 days and then combine postage for you. If postage comes to less than originally paid I will refund the difference.

If you have any questions then please just sent me a message.

Best wishes

Clare - alteredmoments

Clare Miles

Contact shop owner

Clare Miles

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Shop policies

Last updated on February 26, 2018
Welcome to my Etsy shop, I hope you find many interesting items here and I am always here to answer any questions you might have about my items - just ask!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 7 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are unhappy with any item/s you have purchased please contact me asap so I can try my best to resolve any issues for you.
Payment
I accept payment by Paypal only. I am really happy to wait for payment untill you have finished shopping (up to 1 week) please just convo me to let me know!
Shipping
Items will be posted within 5 working days of receiving cleared payment if you do need an item sooner then please just ask. Around Christmas, New year and any other bank holidays, orders may be slightly delayed - I will aim to ship items out as speedily as I can so that your items arrive on time.

I am happy to ship item/s worldwide please contact me for a postage quote.

Any other fees incurred once I have posted the item/s will be the responsibility of the buyer for example customs duties, taxes or any other charges and if I am unable to post to a particular country after payment has been received by myself I will refund the buyer.

All orders will be securely wrapped and packaged before posting & I often used recycled envelopes to reduce postage costs!