Vintage fashion, glasses, supplies and housewares
altmeansold's Shop Policies
my name is Antonella and I'm from Italy
I only accept payments via PayPal (No checks, no money transfers).
Please read carefully before making your purchase.
I ship worldwide; shipping costs vary according with the size and weight of the item and the destination; if you don't find your country of destination in the shipping costs of the item please write me and I'll provide to update it.
SHIPPING AND HANDLING
Your order will be' shipped sono as possible, sametimes the same day other time few days after, but not more than 7 days after your payment
I will mark your items as shipped, once mailed. You can check the status of you order by going to "Your Etsy" > "Purchases". If you are in a hurry, for any special reason, please send me an Etsy conversation *BEFORE* make your purchase.
I will ship to the address mentioned on your Paypal. Please double-check to verify that the shipping address provided on Etsy is matching the PayPal one. Obviously your shipping address must be current and correct. I am not responsible for packages being sent to outdated or incorrect addresses.
METHOD OF SHIPPING
Packages will be sent by International priority airmail, with no tracking and no insurance. You can however contact me IN ADVANCE placing your order if you prefer to upgrade shipping. I will answer you with the fees of your preferred shipping method.
Delivery time estimations :
- 7/15 days of delivery to USA, Canada, and eastern Europe.
- 10/21 days of delivery to Australia, Asian countries and South Africa
- 6/8 days of delivery to most European countries.
- 2/4 days to Italy
Packages can sometimes take longer to be delivered, especially during busy holiday seasons for example. They also can be custom opened, which will add extra time for delivery.
Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Italy.
Refunds and Exchanges
Refunds and exchanges will be considered depending on the situation. In case you have a problem, please contact me by Etsy conversation, and we shall find a fair solution. I want you to be very pleased with your purchase :)
If you have not received your order in a reasonable time (see "Shipping" infos above before inquiring please), simply contact me via Etsy conversation, and we'll find a solution. I will resolve the problem within a maximum of TWO month from the date of purchase.
Last Updated August 5, 2012