amandaOsullivan

Brisbane, Australia

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Amanda O'Sullivan

Contact shop owner

Amanda O'Sullivan

Shop policies

Last updated on April 9, 2021
Welcome!

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I offer store credit if you wish to exchange an item you have purchased. Custom orders are non-refundable.
I want you to be happy with your purchase so I will do my best to work out any issues. Each work is described in the listing. Please ensure the sizes and colours match your requirements. Photographs taken are matched as best as possible to the actual colours, but variations may occur between computer monitors and I cannot be held responsible for that.

I do not accept returns if you simply change your mind, but if the issue is with quality or damage, please let me know and we can work something out.

Items returned must be sent in near original packaging.
Payment
I prefer Paypal transactions, but also take money orders and personal checks if necessary. I will not ship any merchandise before all money has cleared. Paypal payment is due within 24 hours of order being placed, or your order will be canceled, unless we have made an arrangement.
I accept only Paypal for International payments. For Australian customers I can offer Direct Deposit. Please select other on checkout and convo me for details. Purchases will be sent once payment is recieved into the account for Direct Deposits.

All payments have to be made within 2 days of purchase.
Shipping
I live in Australia and will use Australia Post for orders. Please allow sufficient time for deliveries. It normally takes 2-3 days within Australia and around 10 days to the USA, UK and Europe. Around 7 days for Singapore and HongKong.

At the moment, I am shipping within Australia for FREE, and discounting the shipping to the US.

Once payment has cleared, I will be able to get to the post office usually the following business day.

Please be aware that all items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. The buyer is responsible for all duties and taxes incurred. If you need Insurance and Tracking, please contact me and I can get you the quotes for that. Please be aware that I cannot track the shipments on regular post hence would not be able to take responsibility on non delivery or loss of package but having said that, please let me know if you dont recieve it, I will work something out for you.
Additional policies and FAQs
All orders will be well packed using light packaging material to give you the best postage rates. Australian buyers pay the same rate for US$. Eg: US$50 = AU$50.

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