Announcement   Holiday deadlines
Order by 12/18 for Christmas delivery. Anything ordered 11/18 -11/20 without priority shipping selected may arrive after Christmas.
Anything ordered after 11/20 will arrive after Christmas.

I CANNOT STRESS IT ENOUGH - YOU CANNOT ORDER SOMETHING AND PUT IN COMMENTS TO CHANGE OR MODIFY A DESIGN. IT DOESN'T WORK THAT WAY. IF YOU WANT SOMETHING CUSTOMIZED YOU MUST REQUEST A CUSTOM ORDER. ANYTHING THAT HAS SPECIAL DEMANDS/REQUESTS/ETC IN THE MESSAGE COMMENTS OTHER THAN THE PERSONALIZATION FOR THE BACK OF A CHARM OR SOMETHING THAT APPLIES TO THE ORDER WILL NOT SHIP OUT TIMELY.

If something is not right with your order, please contact me FIRST. Do not leave a poor review and send pure stress into my day. LOL Things happen and can be corrected. I'm always going to help you out. 99% of the time it's a minor issue and easily corrected and we all move on happy!

UPDATE YOUR ETSY APPS ON YOUR SMARTPHONES SO YOU ARE ABLE TO USE ALL THE NEW FEATURES ETSY RECENTLY ADDED LIKE PERSONALIZATION PROMPT!

Current ship times are moving fast. Most orders are shipping within 1 day of ordering. As for USPS, the time in transit will vary for all locations and method of shipping you selected.

As holidays get closer, please expect this to change a bit. Thanks!


Please READ all listing descriptions BEFORE you make a custom request. Many of the listings do not require a custom link and you can easily customize using the listing made available to you.

Note: I'm not a graphics artist, nor am I a font database. If you ask me for a design and require specific font or image, you must know the font name or have svg of image available. I will charge extra to do research for fonts and images to cover my time.

****SHIPPING ADDRESSES CANNOT BE CHANGED BY ME AFTER THE ORDER IS PLACED. IF YOU DECIDE YOU WANT TO SHIP ELSEWHERE, YOU MUST REQUEST TO CANCEL THE ORDER AND RESUBMIT IT. I CAN ONLY SHIP TO THE ADDRESS SHOWN ON THE ORDER. IF I CHANGE THE ADDRESS IT WILL VOID ALL BUYER AND SELLER PROTECTIONS ETSY OFFERS.

PLEASE READ - SOME GOOD STUFF YOU SHOULD KNOW!

CUSTOM/UNIQUE DESIGN REQUESTS
YES! I am always eager to hear your custom requests. Please feel free to message me with all your details and I'll be back in touch with either a few questions or a quote. Every custom creation is unique and there is no "flat rate" on what we charge.

PLEASE DO NOT MAKE CUSTOM CHANGES WITHOUT A REQUEST IN ADDITION TO THE FACT THAT CUSTOMS REQUIRE ADDITIONAL FEES, CUSTOMS ALSO MUST BE REVIEWED AS THERE ARE MANY THINGS THAT GO INTO THIS AND WE WANT TO MAKE SURE WE HAVE IT ALL CORRECT.

CANCELLATIONS / RETURNS
We DO NOT allow cancellations on custom items as we are quick and may have your order created within a couple of hours of placing order. If you are looking to cancel a NON custom, we will help you providing it is with the allowed time frame.
Most items are custom or made to order so we are unable to accept returns.

SHIPPING
We ship quick. We get your order and we move as fast as we can in the order it was received unless you pay for rush shipping. We do one post office pick up per day at 11 am. Any orders placed after 11 am will ship out the next day.

Please check out my facebook page and LIKE it so you don't miss out on any new items and coupons!
https://www.facebook.com/AmeliasExpressions/

Instagram too!
https://www.instagram.com/ameliasexpressions/

Our website is www.ameliasexpressions.com

EMAIL: LINDA [!at] AMELIASEXPRESSIONS.COM

SHIPPING METHODS: I ship to US locations via USPS 1st Class mail insured unless you choose otherwise. The address on your account MUST be the address that I ship to. If you request to change the address, I will need to cancel your order and start over as I am only protected as a seller to ship to the address on the order. Etsy allows for multiple addresses to be added to your account for gifting etc.

If you are having your item shipped to a different country, please know you may be subject to customs fees. Please review your country's policy on this prior to ordering.

If a package's tracking states DELIVERED, then that's the only information we can use to prove it's location. We cannot process refunds on items that have tracking stating DELIVERED. This is rule of thumb followed by Etsy. Any negative reviews due to an item marked delivered by USPS but claimed not received by the customer will be removed by Etsy. We suggest customers with an issue of this sort should ask family members and neighbors if the mail was misplaced as well as the delivering post office as they have accurate records where an item was delivered.

Mail fraud is illegal.

LOCAL - The Junction Boutique 79 Leonardville Road, Belford NJ (Monmouth County) Stop in and see a beautiful collection of over 25 NJ artisans!
The Local Line - 16 Wallace Street Red Bank, NJ (limited inventory)

MY HOURS:
I fill orders 5 days a week and half days on weekends when I can. Since I do have a family life, I only work some weekends and evenings as time allows. We are located in the northeast and are in the EST zone. Please be patient when sending a message at 9 PM from across the country and it's midnight here. I am not a vampire (although that would be really cool) and sleep is a necessity for me. : ) I do reply quickly the next business day if not sooner.