amidwesternheart

A Midwestern Heart

Atlanta, Georgia · 4 Sales

amidwesternheart

A Midwestern Heart

Atlanta, Georgia 4 Sales On Etsy since 2009

0 out of 5 stars
(3)

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amidwesternheart

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Shop policies

Last updated on March 17, 2011
Welcome!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Any order received, must be paid within 24 hours in USD via Paypal.

A verified PayPal address is required and both PayPal and Etsy "ship to" addresses must match unless prior notification has been given and arrangements made.


NO CANCELATIONS ACCEPTED (see non-payment)


NON PAYMENT:
If there is no payment after a reminder is sent, a direct paypal bill will be issued. If there is no reply, the purchase will be cancelled and "Non-Paying Customer" feed back will be left with Etsy and Paypal.


RUSH ORDER FEE:
If at all possible, A Midwestern Heart will try to accommodate a rush order at a 15% fee of your items value.

Please contact A Midwestern Heart with any concerns or questions about this policy.
Shipping
Shipping costs include packaging, time travel to the post office and postal fees. All items are sent by the cheapest method. Please contact A Midwestern Heart to upgrade shipping methods BEFORE purchasing an item(s).

Most items will be shipped via USPS First Class Mail service with delivery confirmation.

International shipping is available. Items will ship 1st class international. Other methods are available for an additional fee. Please contact A Midwestern Heart BEFORE purchasing an item if you wish to use other shipping methods.

Items will be packaged for safest shipping based on each individual item.

Please upgrade to insured, track-able, shipping methods. A Midwestern Heart is not liable if your items are lost, stolen, delayed, damaged, shipped to the wrong address or any other matters beyond A Midwestern Heart’s control.
If you wish to upgrade your shipping to include any of the following, please contact A Midwestern Heart.

Insurance
Tracking Number
Overnight
Any other expedited delivery service

A Midwestern Heart will retain the postage receipt as a proof of delivery in case of disputes.

Buyers are always responsible for all sipping costs.

Please contact A Midwestern Heart with any concerns or questions about this policy.
Refunds and Exchanges
Most items are hand made at the time of your order. Therefore, A Midwestern Heart does not generally except returns. If for some reason you are not happy with your purchase please contact A Midwestern Heart and explain the situation. In some cases an exchange will be allowed with in 48 hours of receipt of the item but it is at the sole discretion of a Midwestern Heart. The buyer will be responsible for shipping the item back to A Midwestern Heart (including insurance and a tracking number) and will also be responsible for the cost of shipping the replacement item.

A replacement item will only be sent after the shipping has been paid and the returned item has arrived in the same condition it was shipped in.

If for some reason A Midwestern Heart is unable to complete your order a full refund will be issued through PayPal.

Please contact A Midwestern Heart with any concerns or questions about this policy.
Additional policies and FAQs
A Midwestern Heart can be reached through the use of an etsy convo or by emailing amidwesternheart [!at] yahoo.com response times will vary.

A Midwestern Heart welcomes Alchemy orders. Wholesale orders will be accepted on a case-by-case basis. For custom or customized items, turnaround time varies. Please contact A Midwestern Heart for details.