ammiejoyce

Wedding Shoes for Brides and Bridesmaids 100% Handmade

Kuala Lumpur, Malaysia | 468 Sales

ammiejoyce

Wedding Shoes for Brides and Bridesmaids 100% Handmade

Kuala Lumpur, Malaysia 468 Sales On Etsy since 2013

5 out of 5 stars (156)
Ammie

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Ammie

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Announcement    Welcome to AMMIE & JOYCE. We design and make bridal shoes, bridesmaids shoes, and mother of the bride shoes. We have a wide selection of Something Blue Wedding Shoes for lovely brides. We love to play with colors and incorporate different fabrics and textures into our shoe designs. We also make beautiful, elegant women high heels for work and leisure, including platform heel sandals.

Each pair of shoes are exquisitely designed and hand-crafted with love. We also accept custom orders. So feel free to browse around and if you have any questions, please do not hesitate to convo us. We hope you'll find your perfect shoes here! Thanks for visiting our shop. =)

Announcement

Welcome to AMMIE & JOYCE. We design and make bridal shoes, bridesmaids shoes, and mother of the bride shoes. We have a wide selection of Something Blue Wedding Shoes for lovely brides. We love to play with colors and incorporate different fabrics and textures into our shoe designs. We also make beautiful, elegant women high heels for work and leisure, including platform heel sandals.

Each pair of shoes are exquisitely designed and hand-crafted with love. We also accept custom orders. So feel free to browse around and if you have any questions, please do not hesitate to convo us. We hope you'll find your perfect shoes here! Thanks for visiting our shop. =)

Reviews

Average item review
5 out of 5 stars
(156)
See reviews that mention:
quality 23 shipping 42 customer service 42
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About

Beautifully Designed & Handcrafted Shoes For Your Sole

My name is Ammie and I am the co-founder of Ammie & Joyce. I design and make our shoes with my best friend, Joyce in Kuala Lumpur, Malaysia. Our shoes are designed and crafted with great emphasis on comfort and workmanship. We also take great care in selecting the materials without compromising on the quality of our shoes.

We began tailoring shoes for our customers who wanted something special to go along with their bridal and dinner dresses locally in Joyce's fashion boutique. As we continue to provide our couture services, enquiries for these exquisite designs started coming in. Seeing the growing demand for our high quality handmade shoes, we decided to increase the production of these shoes and started to reach out to the international community via Etsy. We love that we're able to connect with so many lovely brides around the world and the fact that our shoes are being worn by brides on one of the most important days in their life.

We design shoes that are elegant, modern, and timeless; shoes which you'll be able to wear even after your wedding or event. We embrace simplicity; and we believe that a design doesn't need to be complicated to be beautiful. We also love experimenting with colours and fabrics. We strongly believe that shoes should be stylish but at the same time comfortable for the feet. Thus, testing our designs with different shapes, cuttings, and materials before releasing them for sale is one of the most important part in our shoemaking process.

Come join us and discover the wonderful journey of creating beautiful shoes.

With love,
Ammie & Joyce
XOXO

Around the web

Shop members

  • Ammie

    Owner, Designer, Creator

    I am a fashion and floral designer by profession and a shoe designer. My design philosophy is, less is more. I create shoes that are timeless and elegant. Besides creating beautiful shoes; baking, crocheting, and yoga are also my passion.

  • Joyce

    Owner, Designer, Marketer

    Being the co-founder of AMMIE & JOYCE, Joyce is in charge of materials sourcing, designing, and also marketing of our brand. She is an avid traveller and loves coffee and seafood!

  • Lee

    IT, Photographer, Shipper

    Lee, Ammie's husband is the IT guy and he is also in charge of photographing all of our shoes. He also manages our shipping account and is in charge of shipping the shoes. Lee is a bookworm and a coffee lover.

  • Kevin

    Planner, Marketer

    Kevin, Joyce's husband is in charge of business planning and development. He also works together with Joyce in sourcing quality and unique supplies and creating brand awareness in the local market. Work aside, cooking is his passion.

  • Kim

    Assistant, Seamstress

    Kim is our trusted seamstress and she has been sewing for over 18 years. Besides sewing and helping us with the production of the shoes, she also loves singing and you'll definitely find her singing in the karaoke during weekends.

Shop policies

Last updated on April 6, 2015
Welcome to Ammie & Joyce! Please feel free to browse through our range of exclusively hand-crafted women shoes.

Accepted payment methods

Returns and exchanges
If for any reasons you are not satisfied with your order, we accept returns** (please see our Return Policy below) and exchanges within 14 days of receiving your items. Items must be in the same condition as you received them. Items must be returned new, unused, unworn, and undamaged. Kindly try on the shoes on a clean surface inside your house.

We are unable to accept returns or exchanges for shoes that have been worn, altered, or damaged after being received. For custom orders, please read our Custom Order Returns & Exchange Policy below.

SALE/CLEARANCE ITEMS: Clearance items are non-exchangeable, non-refundable, and non-returnable.

READY-MADE Shoes Exchange Policy
IMPORTANT NOTE: Please understand that if you'd like us to re-confirm the shoe size, we can only recommend based on your provided measurement. Thus, it is the Buyer's responsibility to follow our measurement guide as close as possible and provide us the most accurate measurement. If the measurement is wrong and/or the shoes do not fit, Buyer will need to return the shoes to us and pay a "Size Exchange Shipping Fee" to exchange for another size. All costs of Return Shipping will be borne by the Buyer.

1. In the event of an exchange (for example, the shoes do not fit), please inform us immediately and ship the shoes to us within 14 days of receiving your shoes.

2. All exchanged shoes must be returned new in it's original condition, unworn, and undamaged in a box. Thus, kindly try your shoes inside the house and on a clean surface.

3. Buyer will pay for all shipping costs associated with the exchange of the shoes. Kindly place an order for a "Size Exchange Shipping Fee" on our Etsy store and we will proceed with the exchange. All return and exchanges shipping charges or postage fees, handling and packaging costs will be borne by the buyer.

4. When shipping the shoes back to us, we highly recommend sending the parcel via an insured, traceable delivery service such as express couriers with a tracking number to prevent parcel lost. We are not able to process returns or exchanges if the shoes are lost during transit.

5. For exchanges, we will ship the new shoes to you in another size once we have received your shoes.

6. Kindly contact us if you have any questions. Thank you very much.

RETURN & REFUND POLICY
In the event of a return:
a) Shipping Fees are non-refundable.

b) Buyer is responsible for all Return Shipping Fees.

c) We are not responsible for any Import duty or taxes which you've paid to the custom charged to your items.

d) Please inform us immediately and ship the shoes to us within 14 days of receiving your shoes.

e) All return shoes must be returned new in it's original condition, unworn, and undamaged in a box. Thus, kindly try your shoes inside the house and on a clean surface.

f) We are unable to accept returns or exchanges for shoes that have been worn, altered, or damaged after being received.

g) Once we have received your shoes in its original condition, we will issue you a refund of the price of the shoes (minus shipping fee).

CUSTOM ORDER (Made-To-Order) Returns & Exchange Policy
Because our custom shoes are made-to-order especially for the buyer according to specific size and requests, we are unable to offer returns or refunds.

IMPORTANT NOTE: Please understand that we do our best to recommend the shoe size based on your provided measurement. Thus, it is the Buyer's responsibility to follow our measurement guide as close as possible and provide us with the most accurate measurement. If the measurement is wrong and/or the shoes do not fit, Buyer can request for a Remake and Return the first shoes to us to exchange for another size. All costs of Remake and Return Shipping of the first shoes will be borne by the Buyer.

We will offer exchanges only if fault or damage has occurred. Most importantly, we value your satisfaction, so if there is a problem with your order, please contact us immediately and we'll do what we can to rectify the situation.

Faulty Items
We do our best to ensure that all customers receive goods of top quality. If you believe that your purchased item is faulty, please contact us at grainsofbeauty [!at] gmail.com immediately upon receiving your item and we will do our best to resolve the issue soonest.
Payment
We only accept Paypal at the moment. Order will be processed and shipped within 3-5 business days once we have received the payment.

Order Cancellation Policy
Please note that we are not able to cancel your order/transaction once item has been shipped. Thus, we would appreciate it if you can contact us immediately if you wish to cancel your order.
Shipping
We provide delivery to any destinations, worldwide. Unfortunately, we do not ship to P.O. boxes, freight forwarding, and APO addresses.

When Will My Item Be Shipped?
All items will be shipped within 3-5 business day from the receipt of payment. Delivery times are based on business days (Mon-Fri except Public Holidays).

Orders with out of stock, pre-order, or custom-made item(s), may take an additional 4-6 weeks to process and ship.

Once your item is shipped, you will receive an email from us stating the tracking number of the shipment and how you can track your order online.

Transit time is based on standards provided by the courier companies. At Ammie & Joyce, we do our best to ship your orders as soon as we can but we are not responsible for any delay caused while the delivery is in transit. Please understand that we do not have control over the delay by customs or courier companies.

Any refused packages will be charged the full cost of return shipment as billed by our delivery carrier and the fee will be deducted from the refund.

International Duties and Taxes
All international shipments must declare the value of merchandise on the outside of the package for customs reasons. All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the Buyer (Recipient).



Who Is Responsible For Customs Fees/Taxes?
The buyer of the item is responsible for any customs duties or taxes that are applied by his/her country.

What Value Do You Declare on Customs Forms?
We love our International Buyers. Unfortunately, we cannot lie on customs forms. We will value the item at the amount that you paid for it (minus shipping).
Additional policies and FAQs
We accept custom-orders and wholesale orders. Please contact us at grainsofbeauty [!at] gmail.com for further inquiries. Thank you.