Anonymous on May 19, 2013
There was a bit of a shipping situation, since I live far away and needed the dress by a tight deadline - in the end it did not work out, but Heather was being incredibly helpful looking into all types of alternatives and refunding the money promptly when we figured the dress would not make it in time. Thanks a million!
Anonymous on Mar 5, 2013
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I am required to accurately declare the value of all international orders on the relevant customs forms and on the included packing slip. Occasionally, customs delays do occur. The amount and types of duties, as well as other customs information, can be obtained by contacting a local post office.
I use priority mail by default. if you have a better idea, please send me a message!