amylawrencedesigns

Amy Lawrence Designs

Ramsbottom, United Kingdom

amylawrencedesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

amylawrencedesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 8, 2018
Hello all, thank you for your interest in Amy Lawrence Designs

Please read carefully through my shop policies as I'd like your buying experience to be as enjoyable as possible.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In the event that you are not satisfied with your purchase, I can refund or exchange the item - the item must be unworn and in sellable condition with the original packaging.

Please keep in mind that the image colour may appear differently according to your computer screen.

-for items being refunded I can only refund the cost of the item not the shipping
-when an item is being returned, I am NOT responsible for items lost in transit.
-for items you want exchanged/refunded - you are responsible for the shipping costs to send it to me and you are responsible for the shipping costs to be sent back to you.

If an item arrives damaged due to postal transit (for insured items only) please contact me to file a claim with the post office - the item must be photographed in order to make the claim.

All gift certificate purchases are final

All "SALE ITEMS" are final

Please send me your claim within 2 business days after you receive your order
Payment
Please pay by paypal or direct checkout within one week of purchase. I will not ship an item until I have received payment.

PLEASE NOTE: customers pay for any custom charges, duties or taxes charged to them by their country

I do not mark items as 'gifts' and I put the true value of the item so that if your item is lost, I can refund you the full value if a tracked/insured service is used.

PROCESS TIME

All the pieces in my shop are now mad and ready to ship! You will be sent an email notification when your order gets shipped out. This will be on the same or next working day after purchase.
Shipping
I will send you a message to confirm your package is in the post, with a tracking number where applicable.

UK orders sent First Class Signed For as standard (1-3 days*)


EU and International orders sent Airmail. (1-2 weeks*)


For upgraded shipping on EU and International orders (tracked and insured), please add Overseas Tracked Shipping to your order at the check out. Or alternatively, you can send me a message with the shipping you'd like and I can bill you for the remainder.
I cannot give a refund on items that have not been tracked.


*The time frames listed above are estimates and it sometimes arrives sooner or takes longer depending on customs or the postal company in your country. I have been informed that postage to the USA may take up to 4 weeks on some occasions.

Please message me if you would like any other form of shipping before you pay.

I am not responsible for incorrect shipping addresses. Refunds for your order can not be made due to this. If a note is left for a different shipping address please make sure you get a confirmation message, if there is no confirmation from me by the end of the business day, it means I may have not received the changes - so please send an email at

hello [!at] amylawrencedesigns.co.uk