Shop policies
Most of the images you see in my shop are a available in a wide array of sizes, from 3x3 to 32x48, so if you don't see the size you're looking for, or have any questions at all, please contact me.
Also, any image in my Shop can be turned into a fine art canvas gallery wrap, by request. Contact me for available sizes and prices:
http://www.etsy.com/conversations/new?with=DandelionStudio1
Wholesale and bulk orders are welcomed!
Accepted payment methods
Returns and exchanges
I do not accept returns on prints larger than 11x14, Canvases, iPhone Cases or Pillow Cases.
DAMAGED ITEMS: I ship all of my products using the greatest of care. However, If you receive any item that was DAMAGED in transit, e-mail me a photo of the damage, and I will send you a replacement immediately.
PLEASE NOTE: Computer monitors can display colors differently. That means the colors you see on your screen could actually be a bit different from the print or canvas you'll receive. Please rest assured that I have my studio computer screen professionally calibrated with my photo lab to ensure professional results. Also, any prints with a "soft focus" or texture work (grain, spots, etc.) were created that way on purpose, please keep that in mind when ordering.
Payment
Your order is placed with my professional lab the same day I receive your payment (excluding weekends). This results in your shipment arriving at your door in 10 to14 days from time of payment (in-stock photos will arrive much sooner).
Please make payment 48 hours from time of purchase or the sale will be cancelled. If there are extenuating circumstances, please contact me. I can only ship once I've received funds.
http://www.etsy.com/conversations/new?with=DandelionStudio1
Shipping
You will only be charged shipping fees for one item ~ all additional items to the same address ship free. Photography prints are mailed in protective sleeves and shipped in a flat, rigid, photo mailer or box. I normally ship using Priority Mail or UPS to the US, 1st Class International to Canada and Everywhere Else. (Very small prints, i.e. 3x3, 4x4, etc. are shipped in a small rigid mailer via 1st Class Mail).
I ship to your etsy address. If you would like your order shipped to a different address, please advise in the Note to Seller when you check out.
I will contact you when I have shipped your item(s). I would appreciate it if you could let me know when you receive your prints and if they are satisfactory.
NOTE: Please be aware that International Orders sometimes get held up in Customs. It is rare, but does occasionally happen. Unfortunately, there is nothing I can do about this, so please keep this in mind when placing your order. Also, I am NOT responsible for any customs fees, etc.
Additional policies and FAQs
Ask me about special discounts on bulk wholesale orders ~ I love working with interior decorators and art consulting firms.
I maintain a smoke-free studio and home!
Any questions, or concerns, feel free to Convo me!
http://www.etsy.com/conversations/new?with=DandelionStudio1
Thanks,
Amy