anatoliantaledesign

PERSONALIZED CUSTOM JEWELRY

9770 Sales

anatoliantaledesign

PERSONALIZED CUSTOM JEWELRY

9770 Sales On Etsy since 2010

4.5 out of 5 stars
(1079)

Announcement   ATTENTION!! CURRENT PRODUCTION TIME IS 5-6 BUSINESS DAYS!!
I ship from TURKEY and shipping time depends on the custom process. Please read my policies before placing the order.
DHL express mail (2-4 days) is only $17 for a single item.

Announcement
Last updated on Jul 13, 2016

ATTENTION!! CURRENT PRODUCTION TIME IS 5-6 BUSINESS DAYS!!
I ship from TURKEY and shipping time depends on the custom process. Please read my policies before placing the order.
DHL express mail (2-4 days) is only $17 for a single item.

Yasemen Berna

Contact shop owner

Yasemen Berna

View all 150 items

Reviews

Average item review
4.5 out of 5 stars
(1079)
melissa ford

melissa ford on Aug 26, 2016

5 out of 5 stars

Berna's work is absolutely amazing! I had two identical necklaces made and they were exactly like my son's first drawing. Congratulations on your wonderful creation Berna, you have captured the personality of my son's drawing brilliantly and crafted a piece that I will treasure always. I can't wait to place my next order with you!! Best Etsy purchase ever!!!!

Hollow V'Love

Hollow V'Love on Aug 25, 2016

2 out of 5 stars

I did receive this after waiting awhile, and while I do like the rose gold color of the bracelet, I have two 'L's in my name and the loops look pretty unusual next to each other (although I should have used the example picture to figure that out myself), and the chain that hangs off doesn't have a little ball so it looks a little incomplete. I think I'll still wear it sometimes but I might add a little ball on the end myself to make it feel like a finished piece. The customer service I received from the seller was only basic. She answered my questions but did not provide any help and told me to basically wait while it clears customs as it had been a couple weeks already. I know that she is not responsible for the customs but I felt she could have explained things a little better to relieve my buying anxiety.

View all 1079 reviews

About

My dream shop!

Welcome to my shop!

My name is Berna. I am a Turkish woman who live in Ankara, Turkey. I am in my early 30s. After graduated from law school, I started working as a lawyer. I knew, this carrier was not what I wanted. Firstly, I started to make jewelry as a hobby and I continued to jewelry making as a part time job. Soon after, I realized that, jewelry making is my dream job and I should follow my dreams. With a radical decision, I quit my job, then make jewelry as a full time job. In order to improve myself in jewelry making, I attended several courses such as metalsmithing, jewelry designing.
Now I make my own designs and custom products in my small studio and feel as happy as never been before!!

Please feel free to ask any questions regarding your jewelry ideas! I would be more than happy to help you!!

Love,
Berna

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  • Yasemen Berna Egen

    Owner, Maker, Designer, Curator

    All pieces are designed, made and shipped by me. I hope you love them!

Shop policies

Last updated on June 20, 2016
Welcome to my store!!

************************************************************************************************
Bridal Party and Custom orders are always welcome..Lots of options for bridesmaids..
BRIDES!!!SPECIAL DISCOUNTS are available for you!! Contact for details..
Large quantity discounts are also available...

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PAYPAL payment only! You don't need to have Paypal membership to pay through Paypal..After selecting Paypal option you will be able to pay with Debit or Credit Card..

Here is the useful links for payment..
http://www.etsy.com/help/article/339

http://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account

Payment must be made within 3 days of purchase or transaction will be cancelled. If you need more days, please contact me!!

Please make sure your Etsy and PayPal addresses are the same. If you have two different addresses listed, your ETSY address will be used.

I cannot be responsible for packages sent to incorrect or outdated addresses. Please double check to verify that the shipping address is correct and current. If you want me to sent your package to different address please let me know during check out..
Shipping
Everything is made to order and current production time is 3-5 business days (before shipping) for single items.

Bridal (or other large quantity ) orders may take 1-2 weeks to ship..please convo me for delivery time..(Orders that are placed within just THREE WEEKS or LESS of the WEDDING DATE may need an additional $12 expedited handling and shipping charge)

I send packages from TURKEY via REGISTERED INTERNATIONAL AIR MAIL with a tracking number..
You can always track your package from this link:
http://www.ptt.gov.tr/index.snet?wapp=internationalDeliveryTracking_tr

Also, after package arrives to your country, you would be able to track your package from your countries postal service such as USPS, Canada Post etc.

Delivery usually takes around 7-10 DAYS to Europe and 15-20 DAYS to overseas. It may take longer (4-6 WEEKS) ..International delivery time depends on the efficiency of custom process or your local post office condition..sometimes packages can get held up in customs.Please aware of this situation!

DHL express mail upgrade 92-4 business days) is available for only $16 extra for most of the countries:

https://www.etsy.com/listing/270703795/dhl-express-mail-upgrade-worldwide?ref=shop_home_feat_1

Buyers are responsible for any CUSTOM FEES and TAXES.. Please check with your country's customs office to find out if there will be additional costs before buying.

INSURANCE is highly recommended for international orders!!I'm not responsible for non-delivery or destroyed items in mail unless the buyer requested/paid for insurance or express delivery service on the package.

Contact me for rush orders before purchasing an item!..

Normally I don't include invoices..please let me know if you want me to include it..
Refunds and Exchanges
*******Your satisfaction is important to me..If you are unsatisfied with something return and exchange is available for non personalized items (except earrings/ multiple item orders)

********if you want a refund or an exchange and return the unworn item in the original package in 7 days after receive the package.NO RETURNS ACCEPTED after 7 days unless the item is faulty or there has been an error on my part...

*********Buyers will be responsible for shipping charges related to the returns or exchanges.

..Once the item received back in its original condition, the refund will be made. If item arrives in poor condition 15% fee will be deducted.

**********NON RETURNABLE/EXCHANGABLE ITEMS***************************


_HANDSTAMPED/ ENGRAVED JEWELRY

-BRIDAL PARTY/ MULTIPLE ITEM ORDERS (4 or more items) if you are not sure about color, size etc., please order just one first!

-CUSTOM LENGTH ORDERS

-CLEARANCE/SALE ITEMS ARE FINAL!

-ALL EARRINGS (sanitary reasons)

-ITEMS THAT HAVE BEEN WORN.

_NON-PERSONALIZED ITEMS ARE NOT RETURNABLE AFTER 7 DAYS OF RECEIVING.

(Unless there was an error made on my part, I will happily exchange your order)

*****No repair fee if an item happens to break in first 30 days after receiving. I would pay for the shipping in both directions (first class mail)
Additional policies and FAQs
***All pieces comes in INDIVIDUAL GIFT BOXES..So they are ready to be a lovely gift!!!

***Please make sure to understand the measurement before purchase an item..They may seem bigger on photos due to MACRO PHOTOGRAPHY!!

****Please remember that handcrafted jewelry can be delicate (especially love birds on brach pendants) and need GENTLE CARE!!

*****DO NOT SLEEP, SWIM or SHOWER in jewelry. This can damage stones,images or finish.
Avoid lotions and sprays, and perfumes which can discolor stones or leave a tacky film on surface.

*****All HANDSTAMPED JEWELRY are made by me not by machine!!So they not exactly same each other!! Sometimes initial isn't perfectly centered or there might be uneven space between two letters/numbers. Please allow the initial might be shown on the reverse side of the disc, this is normal because pressure has to be used when stamping. These can't be considered as a defect. Rather, they make each pieces unique!

******Please keep in mind that the COLORS might be slightly different on your monitor than the color of the item you received and all gemstones are natural so they may SLIGHTLY VARY ON SHAPE!!

******I use AAA grade semi precious stones. They may have INTERNAL FRACTURE. It is natural and can not be considered as a defect.

Natural texture on FRESHWATER PEARLs surface also can not be considered as a defect.

******All STERLING SILVER/ GOLD VERMEIL JEWELRY would TARNISH in time. It is natural process. The best way to prevent tarnishing is to store clean, dry sterling silver in a dry airtight container, like a ziplock bag. An anti-tarnish strip with the silver jewelry in a ziplock bag will help fight against tarnish.
If you leave your jewelry in the gift box it would tarnish in time. Therefore, I don't recommend to buy bridesmaid gift too earlier.

Please gentle care your gold/rose gold vermeil jewelry. Otherwise, gold plate on sterling silver would be rub off.

******There is a SLIGTH COLOR DIFFERENCE between gold vermeil-gold filled-gold plated and natural bronze jewelry.

******All my items are made, packaged and shipped from pet&smoke free home.

*******Please feel free to contact me with any questions or a special request..I will reply in 24 hours for sure!!

Love,
Berna