andi n stitch

Maynard, Massachusetts

andinstitch is taking a short break


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Shop policies

Last updated on March 9, 2011
Thank you for supporting handmade and visiting Andi N Stitch!

All items are made by me, here at my smoke-free home studio in Watertown, MA. I hope you find as much joy in my work as I do creating it! Please visit often and contact me with any questions that you might have!

Accepted payment methods

Returns and exchanges
I want you to love your Andi N Stitch handmade treasure as much as I do! There might be slight differences in color, etc. due to computer monitors and photography, but I promise to deliver a beautifully crafted handmade treasure that you will love. If you are truly unhappy for any reason with an item that you've ordered and would like to return it please contact me within 7 business days of receiving the item. If there is any damage to the product, please convo me (within 7 business days of receiving the item) with a picture of the damage along with a description.

I will accept items returned in their original condition- unsoiled, unlaundered, and unaltered in any way. Once the item has reached me and has been determined to meet the above criteria, I will gladly refund the purchase price in the original form of payment (ie if you paid via Paypal, you will be refunded through paypal and if you paid via Money Order, you will be refunded with a Money Order). Please note the buyer is responsible for shipping the item back to Andi N Stitch as well as the original shipping costs.
I accept payment by paypal or credit cards through the paypal system. You do not need an account with PayPal to use this service and you can pay with Credit or Debit card. If you are new to this, you still go through the paypal payment system it just gets to a point where it either asks you to log into your paypal account or enter your card details. The following link takes you to the etsy instructions on how to pay with a card, I will ship your order once these forms of payment clear my account.

If you are having difficulties paying with PayPal, please convo me. Once a purchase has been made those items are unavailable for others to buy. If you've made an error in buying, please let me know so I can cancel the order and put the items back on sale. This is a huge help to a small seller like myself.

If you choose to pay with Money Order/Check, payment must be received within 5 business days of purchase. Once payment has been received and cleared, I will ship your handmade treasure!

Any order unpaid after 5 business days may be canceled and re listed.

Massachusetts state residents will be charged a 6.25% sales tax on their purchases!
I will generally ship within the next business day after payment has been received via USPS Priority Mail. If you need the item sooner, please convo me and I will adjust the shipping costs. All packages will ship with tracking and delivery confirmation. Any orders over $100 USD will ship with insurance as well. I will always default to the shipping address that is listed in Paypal, if you find that this address is incorrect, please convo me to ensure I am aware of the error.

As a seller I am not responsible for any customs, duties, or taxes charged by your government on imported goods into your country so please make sure you are aware of your country's import charges for goods.
Additional policies and FAQs
Your satisfaction with both the item(s) you purchase and the transaction itself are truly important to me! Please contact me with any questions you may have about an item or my policies.