angelpaws014's Shop Announcement

Prices dropped for season sellouts!
FREE SHIPPING for any Items over $50.

angelpaws014's Shop Policies

Welcome

Hello and Thank You for visiting! We are located in beautiful (and oftentimes eclectic) New York State! We are not full time or retail jewelers but are hobbists who were encouraged by many that appreciated our work to sell our pieces. Our goal is to provide a quality item at a fair price and we hope, if you decide to indulge yourself on one, that you will love them as much as we do!

Payment

We appreciate your business! At this time we can only accept payment via Paypal. I believe credit card payments and payments with checks can be made via this system. Money Orders are also accepted. Payment is expected immediatly.

If making a purchase with a personal check via this venue, please note that the purchased item will NOT be shipped until the check is recieved and payment has cleared.

Shipping

Typically we ship via USPS - First Class Mail. We pack and ship usually by next business day but never more than 3 business days and we will always arrange for delivery confirmation. Using this method, most packages reach their destination between 3-7 business days. Any extention of this time will be dependent on delivery location, environmental occurrances or holidays. We encourage you to follow your package via tracking numbers which should be listed somewhere on your payment reciept. Please note that once the package has left our custody we cannot be held liable for shipping delays. If you require a faster mode of shipment, please contact us directly for special arrangements.

Refunds and Exchanges

Any items returned must be postmarked within 3 days from the delivery confirmation date (Sundays excluded) and any return costs will be the responsibility of the sender. If the package is postmarked after this time period, we reserve the right to deny refunds (in part or in full). It is recommended that returns are sent insured or with delivery confirmation to protect sender against loss during shipment. This proof will be required for refund should the returned item not arrive into our custody.

Total amount (minus initial shipping fees) will be refunded immediately upon receipt of the undamaged item via Paypal. Please note that photos of items are time-stamped to confirm condition of items when sold. Damaged items, (unless found to be via faulty craftmanship) will not be refunded.
*IF the item is damaged through faulty craftmanship, please contact us immediately.

*No exceptions will be made to these terms of sale!
**We believe in good and fair business practices! If you have any questions regarding our jewelry return policy, please contact us before committing to buy.

Additional Policies and FAQs

The final product you receive is not machine produced therefore no two items will ever be exactly alike. When you purchase this item, you acknowledge that these items are known to be handmade. If custom orders are available for an item, they will still be accepted as returnable unless a specific name or date is permanently implemented into the piece.

**New Service! - Beginning October 2012**
A one year repair guarantee on select jewelry items! (jewelry with set stones not included)

-Guarantee is offered for specific items that have been deemed repairable by us. Please see individual listings to confirm availability of guarantee. Guarantee is not available for items where parts are no longer obtainable or would require significant repair cost.
-All broken parts/pieces (as much of the jewelry item as possible) must be supplied to us. Reasonable amounts of missing parts will be replaced and the item repaired at no cost to the buyer. Ship item plus $2.00 for return shipping any time within one year of purchase.

If you wish to invoke the guarantee service, contact is required via Etsy convo for clarification of details and arrangements.

We agree to evaluate any requests made for repairs on non-covered items. If such repair can be done satisfactorily, an estimate will be prepared for costs related to replacement parts only - labor will be free.

Last Updated September 23, 2014