animalheartpendants
Victoria, Canada ·
animalheartpendants
Animal Picture Necklaces & Pet Memorial Photo JewelleryVictoria, Canada 581 Sales On Etsy since 2014
animalheartpendants is taking a short break
Reviews
kevinboxell on Jan 2, 2018
Necklace is of a very good quality. Despite being sent from British Columbia it arrived well within the suggested time window
About
For the Love of Animals!
I grew up on a farm in Saskatchewan, Canada and right from the start I loved all types of animals. Being around nature fills me with joy and wonder. I think almost every creature is beautiful in it's own way.
I started Animal Heart Pendants because I wanted to showcase the beauty of the natural world in all its glory. I also realize the importance of breed or species. My family raised Hereford cows and I will always remember that breed with fondness. Cows are nice but it is the Herefords that hold a place in my heart.
Animal Heart Pendants provides a way for people to keep their favorite animal close regardless of whether that creature has fur, fins, feathers or scales.
I also offer custom pendants for those who want to take their animal friend with them wherever they go. Custom pendants make great conversation pieces and allow you to show off your beloved pet to those you meet.
Each pendant is handmade by me with special care and attention to ensure that it will be something that you would be proud to own or to give as a gift to that special animal lover in your life.
Shop members
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Brenda Scott
Owner
Shop policies
Shipping
Payment options
- Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
- Custom or personalized orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
More information
Frequently asked questions
Can I Get a Necklace with A Picture of My Pet
Yes, I create custom necklaces using your photograph. Please go to my listing for more information.
https://www.etsy.com/ca/listing/184048910/pet-memorial-pendant-necklace-using-your?ref=shop_home_feat_1
How Do I Send You a Picture of My Pet?
You can send me a conversation with your picture or you can email it to animalheartpendants@gmail.com.
Do Your Products Contain Nickel or Lead?
No, my necklaces and chains are nickel and lead free.
How big is the pendant on the necklace? How long is the chain?
The heart shaped pendant is 2.5 cm tall by 2.5 cm wide (1 inch by 1 inch). It is 7 mm (3/8 inch) thick.
The chain is 45.5 cm (18 inches) long
Can I get my necklace with a different length chain?
Yes. Please include a note to the seller at checkout stating the length of the chain you would like to receive.
I ordered my necklace 5 days ago - why haven't I received it?
My necklaces are made on demand. This means that when I receive your order I start creating your necklace. It generally takes between 2 to 5 days to complete an order.
Once your order is shipped out it takes between 7 to 14 BUSINESS days to arrive. Canada does not have mail services on the weekends or holidays. If you place your order on a Friday the the earliest it can be mailed out is Monday, or Tuesday if it is a holiday long weekend.
NOTE: all orders delivered outside of Canada must go through Border Customs. We have no control over how long Customs will hold a package before releasing it to be delivered. Customs also does not have an option to check on the status of a package or when it will be released.
Can I get rush delivery?
Yes, if the order is being shipped within Canada or to the USA you can choose Xpresspost (Canada) or Expedited (USA) shipping at checkout. Additional fees will apply.
Unfortunately, I do not offer express shipping outside of Canada and USA due to the high cost. Shipping express to Europe costs in excess of $65 in postage alone.
Can I get a tracking number for my order?
Delivery with tracking is available when choosing a shipping upgrade for Canadian and USA orders. If a shipping upgrade is not chosen then the order is shipped by small packet post which is the most economical means to ship. Small packet does not include tracking.
Shipping with tracking is not available for international orders.
I ordered a custom item. Will I get a tracking number?
Canada and United States:
Yes. All custom orders within Canada and to the USA are shipped by Expedited Parcel which includes tracking number.
International:
No. Orders for international customers are shipped by Small Packet - Air which does not include a tracking number. Postage options with tracking number costs in excess of $65 postage.
What do I do if I haven't received my order?
Has it been over 10 business days since your order was marked as shipped?
YES - please contact us. We will look into the matter.
NO - please wait at least 10 business days for your order to arrive.
United States and International Customers: Your package may have been held up by Border Customs. It may take Customs 1 - 4 days to release your package for delivery.
Canada: Canada Post usually takes between 7 - 10 days to deliver a package. There have been instances where delivery within the same city or province has taken 7 days. We appreciate your patience.