AnimalitoClay

Tiny handmade polymer clay animals

Des Moines, Iowa

AnimalitoClay is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

AnimalitoClay is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 1, 2015
Welcome to Animalito Clay and thank you for your interest in my shop! I hope you enjoy my animalitos as much as I enjoy creating them. Please take a moment to familiarize yourself with my shop policies below. If you have any questions, or if you would like to request a custom order or commission, please don't hesitate to contact me!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to be happy with your purchase! If you are unsatisfied for any reason, please contact me and I can either refund or replace your item depending on the situation. Shipping charges are non-refundable and return shipping is the responsibilty of the buyer. Custom listings made especially for you cannot be refunded; if you have any concerns about your custom order please contact me and I will do my best to resolve any issues.

All items are sent wrapped in cloth inside a custom gift box, and are shipped safely nestled in packing materials. In the unlikely event that your item is damaged in transit, please contact me to provide a refund or replacement.

Because each item is made entirely by hand and items are made-to-order, slight variations can occur. I strive to be consistent in my work, but please realize that each Animalito is unique and will not be exactly identical to the one in the picture.
Payment
Payment is due within 48 hours days of placing an order. If payment is not received within this time and I do not hear from you, transaction will be cancelled and the item relisted for sale. If there are any issues with payment timing, please contact me and I will work with you.

CUSTOM LISTINGS
I'm happy to create a custom listing for a specific item, or a commissioned piece. It will be reserved for you, and I will contact you with the link as soon as it is listed. However, if the item has not been bought and paid for within 7 days of the listing date, I will remove the reserved status on the listing and open it for general sale (unless otherwise agreed).
Shipping
For standard orders, I use USPS First Class. For custom or rush orders, please contact me and I'd be happy to give you a time estimate and price quote. All items are sent wrapped in cloth inside a custom gift box, which is shipped inside another box safely nestled in packing materials.
Additional policies and FAQs
CUSTOM ORDERS

I am happy to create a custom order for you! I can create virtually any animal, even if it is not featured in my listings! (Please note that I no longer accept orders for dogs, domestic cats, or pet commissions.)

Please read my custom work policy below, and contact me with the following information:

1. Describe what you would like, including any relevant details about animal species, pose, color, and any special requests.

2. Is it for yourself, or is it a gift?

3. Do you have a deadline for completion; i.e. a specific date or holiday?

I DO accept orders for:

• Species I haven’t created before
• Different poses (standing/sitting, etc)
• Color / paint customization
• Animal groups & pairs
• Animals with special details

I do NOT accept orders for:

• Dogs & domestic cats***
• Cartoon characters, Pokemon, or anything copyrighted
• People, babies, angels, inanimate objects, or anything non-animal
• Jewelry/beads or utilitarian objects (keychains, magnets, etc.)
• Larger-scale work (I can make animals smaller, but not bigger)

*** (I have done dogs and cats in the past, but I am limiting my current work to other species. This was a business decision based on the sheer volume of pet orders I receive, and the fact that my true interest and skill lies in creating other species.)

Please allow 24-48 hours for me to respond to your inquiry. I will review your request and let you know if the project is something I can do, give you a quote, and an expected completed timeframe.

(Please note that custom work generally denotes a charge of 25-50% more than my other pieces, depending on complexity and labor.) Upon completion of your order, I will send you photos and accept payment. (Please note: while I sometimes send coupons or special promotions to customers, I do not accept them for custom work.) Your order will be shipped within 1-2 business days of payment.


COPYRIGHT INFORMATION

I expressly do NOT give permission for my work to be resold; either altered or in its original state. (Examples: use in jewelry to be resold on Etsy, as part of a diorama for resale, etc.) I take great pride in my craft and I’m the one who knows it best—if you are purchasing for a specific purpose, please let me know so I create any necessary modifications for you. Also, purchasing my work does NOT give you permission to replicate it. My work is copyrighted and I retain all rights.