AnimaMundiCrystals

Unique Handmade Crystals Jewelry

Madrid, Spain | 298 Sales

AnimaMundiCrystals

Unique Handmade Crystals Jewelry

Madrid, Spain 298 Sales On Etsy since 2013

5 out of 5 stars
(49)

Announcement   **CHRISTMAS INFO**
-Orders received after November 30 will not arrive in time for Christmas. Please keep this in mind when ordering.

Free Shipping on orders over 100€ (around 120$) applied automatically at checkout.

We are shipping only through Tracked mail Worldwide(standard). Some countries (most non EU) don't scan packages from Spain so the tracking might not work, we apologize for this.
We are offering the following Express shipping methods but we are shipping through this method only on Wednesday.
-DHL 2-6 days fully tracked worldwide
-FEDEX 2-4 days fully tracked worldwide
These timeframes do not include the production time.

Please read our policies in case of non delivery.
https://www.etsy.com/shop/AnimaMundiCrystals#policies

Our jewelry is created with love and care using materials from Mother Earth.
Each stone is personally chosen to create our wire wrapped crystal pendants, wrapped earrings.
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AMCrystals
If you are interested in loose gemstones and crystals you can check our sister shop
https://www.etsy.com/shop/AMCrystals
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We also have opened another shop for T-shirts,mugs and Prints with fractals, mandalas and a lot of other great designs and illustrations.Slowly updating it.
https://www.etsy.com/shop/LionsDenDigital

Announcement

Last updated on Nov 14, 2018

**CHRISTMAS INFO**
-Orders received after November 30 will not arrive in time for Christmas. Please keep this in mind when ordering.

Free Shipping on orders over 100€ (around 120$) applied automatically at checkout.

We are shipping only through Tracked mail Worldwide(standard). Some countries (most non EU) don't scan packages from Spain so the tracking might not work, we apologize for this.
We are offering the following Express shipping methods but we are shipping through this method only on Wednesday.
-DHL 2-6 days fully tracked worldwide
-FEDEX 2-4 days fully tracked worldwide
These timeframes do not include the production time.

Please read our policies in case of non delivery.
https://www.etsy.com/shop/AnimaMundiCrystals#policies

Our jewelry is created with love and care using materials from Mother Earth.
Each stone is personally chosen to create our wire wrapped crystal pendants, wrapped earrings.
*************
AMCrystals
If you are interested in loose gemstones and crystals you can check our sister shop
https://www.etsy.com/shop/AMCrystals
*************
We also have opened another shop for T-shirts,mugs and Prints with fractals, mandalas and a lot of other great designs and illustrations.Slowly updating it.
https://www.etsy.com/shop/LionsDenDigital

Sorin Mandache

Contact shop owner

Sorin Mandache

View all 104 items

Reviews

Average item review
5 out of 5 stars
(49)
See reviews that mention:
quality 8 shipping 8 customer service 2
View all 49 reviews

About

Anima Mundi creates unique handmade crystals jewelry with Love and Care.

Everyday we go about our things… learning, loving, caring, just a multitude of processes that are meant to transform and enhance our individual and collective awareness.
In that sense our shop is going through major transformation due to our own personal growth .
Since some time now we felt that the name of our store CiuDoodles did no longer represent our energy and aspirations in this world so we have decided to change it … arriving at last upon a name that is much more in tune and grasps the very essence of our idea in working with crystals.

Anima Mundi or World’s Soul is a latin name for a concept or idea explaining the existence and functionality of the connection between Spirit or Pure Thought and Matter.
We think that this name gives us exactly what we needed, because in working with crystals you realise that this world indeed has a soul in which everyone of us contributes with good or bad, consciously or unconsciously regardless of our strength of will at participating.

Shop members

  • Sorin Mandache

    Owner, Designer/Manager

    Concept artist and illustrator at roots,with passion for modelling and handcrafting beautiful pieces of art.

  • Boumse Neko

    Owner, Designer

    Spiritual artist and crystals lover has a broad range of skills from drawing and painting to pyrographing,handcrafting jewels. Positive,energetic,empathic and wise adviser(healer).

Shop policies

Last updated on January 22, 2018
Anima Mundi Crystals creates unique crystals jewelry with Love and Care.
We are Boumse Neko and Sorin Mandache, two artists with passion for art in any medium and shape.

We wish that our work will bring magic in your life and the energy of our art will Guide and Healing.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
-We ship all our packages by tracked mail.
-All delivery times are estimate and we have no power over them.
-Please make sure that your shipping information on Etsy is the correct one. Shipped packages cannot be rerouted.
-All packages marked as delivered cannot be refunded.
If it was delivered but you don't have it please contact us and we will try to find a solution together.
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CANCELLATIONS
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Please contact us within 24 hours after purchase to cancel your order.No questions asked.
All orders that have been shipped cannot be cancelled.
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RETURNS
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If you have received your package but have changed your mind and want to return it please contact us within 24 hours and we can discuss.
-Packages must be returned in the same packaging and with a reliable shipping method within 7 days of our approval of return.
-Shipping fee is the responsability of the buyer.
-Forced returns without notification and our approval are not accepted and will not be liable for refund.
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THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED
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Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
-CUSTOM OR PERSONALIZED ITEMS
-ITEMS ON SALE
In this category enters all the items on sale with any percentage of Discount or Free Shipping.
These items cannot be returned or exchanged.
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LOST PACKAGES
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-If after 20 business days your package has not been delivered please get in touch with us so we can file a claim with our PO to search the package and find out where it is. This process might take up to 1 month. We will provide you with the official document of the process initiation.
If the result of the search is that the package is lost we will refund you the full amount of the order including shipping.
-If your package is at your PO you are responsible to call the PO for delivery or get it in person.
-Packages that have not gone through the Search and Find process will not be considered lost and thus not refunded until the resolution of the Search and Find.
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UNCLAIMED PACKAGES
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Packages returned to us due to not being claimed will be offered the options:
- be resent by paying the shipping fee again
-receive a refund of the item price minus the shipping fee since that part took place already.
Items bought on sale with Discount of Free shipping will only be offered to be resent by paying the shipping fee.
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BROKEN ITEMS
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We take pride in our items and we carefully package each order bubblewrap/polyethylene foam,paper and cardboard box making it nearly impossible to break.
-If your item has broken during transit please contact us within 24 hours providing photos of the broken packaging and item so we can asses the damages and provide you with a solution.
-Under normal use and caring our jewelry have a long lifetime.
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OVERAGE SHIPPING FEE
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Etsy doesn't allow much customization regarding shipping and you might be charged a bigger sum than normal. It's ok we've got you covered.
Any overages will be refunded back to you as soon as we weight your order.
Receiving the funds back might take up to 48hours.
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We wish all our customers to be happy with their pieces of jewelry and we are here for you and to answer all your questions.Don’t hesitate to contact us.

By purchasing from Anima Mundi Crystals agree to have read our policies and accepted them.
Payment
-Payment can be done through Paypal,Creditcard and Debitcard.
It's fast,easy and secure for everybody.

-If you need assistance in the purchase process, here you can find the steps to follow https://www.etsy.com/help/article/339?ulsfg=true

-We are using your Etsy shipping adress so be sure to verify your shipping address before checking out.
Shipping
PROCESSING/PRODUCTION TIME
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Our current processing time is of 1-3days after purchase not including weekends. This time is used to create your items if made to order, package and ship your order.
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ESTIMATED DELIVERY TIMES
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*Spain: 5-10 working days
*Europe: 5-15 working days,depends on the country and distance
*Rest of the world: 10-30 working days, depends on the country and distance.

Sometimes the delivery time may take longer (up to 30-60 working days) due to Postal service delays, holidays, Customs etc, over which we have no power.
Your order will arrive soon,. Thank your for your patience.

-If you want to buy a gift keep in mind the delivery times.We suggest ordering with at least 3 weeks before just to make sure.

-For URGENT SHIPPING please contact us before ordering. We'll do our best to find a solution. Keep in mind that for international orders it is impossible to arrive in less than 3 working days . That’s on top of our processing time and the time Etsy takes to process your order.
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CUSTOMS AND IMPORT TAX
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Some orders might be detained in Customs and an additional fee (import tax + customs handling fee) might be required from you to pay on delivery. This is a tax required by your country.

-Check with your Customs Department to see what's the threshold in your country and also what fee is required in case it is detained or contact us and we will try to help you with this info.
We cannot be responsible for this tax and we cannot know beforehand if your order will be stopped and what fees might apply.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information we collect:
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-To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.

2.Why we need your information and how we use it:
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We rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3.Information Sharing and Disclosure:
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Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. We share information with Etsy as necessary to provide you our my services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties to perform functions and provide services to my our shop, such as shipping/mail companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4.The length of time we keeps personal information:
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-We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, our may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.

5.Your Rights:
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If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we aare required to store data for legal reasons) we will generally delete your personal information upon request.
-Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us e after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

6.How to Contact us:
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For purposes of EU data protection law, we, Sorin Mandache and Boumse Neko, are the data controller of your personal information. If you have any questions or concerns, you may contact me at animamundicrystals [!at] yahoo.com

More information

Last updated on May 24, 2018
Frequently asked questions
Care instructions

Jewelry is delicate piece of commodity, therefore, you should treat it as best as you can.
-Avoid getting your jewelry wet or wear it in the shower, pool, sea, jacuzzi or while doing strenuous activities.
-Also, avoid getting lotions, perfumes, or oils on your jewelry.

If worn daily or a couple of times a week it should be cleaned at least once a month or when the metal will start to get dirty/ oxidated.

It can be cleaned simply by scrubbing it with warm water and soap or by using a polishing cloth.

Gift wrapping and packaging

If you want to buy a gift keep in mind the delivery times. We suggest ordering with at least 3 weeks before just to make sure.

We care for every detail, from production to shipping. Each piece of jewelry is placed in a clear plastic bag wrapped in white paper and then in a kraft box ready to be gifted.

If you're shipping directly to the person you'd like to gift we can add a handwritten note. Pleave provide the text at the time of purchasing.

Express Shipping upgrade

We are offering the following Express shipping methods:
-DHL 2-6 days fully tracked worldwide
-FEDEX 2-4 days fully tracked worldwide
These timeframes do not include the production time.

You can choose to upgrade the shipping method from the dropdown menu at checkout.