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ankewehner

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ankewehner

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Shop policies

Last updated on March 16, 2011
I want to offer quality at affordable, but reasonable prices.

For example my packaging is utilitarian rather than fancily-pretty, but on the other hand any print with crooked or wrong-coloured edges will be thrown out, not sent to you. :)

Accepted payment methods

  • Other Method
Returns and exchanges
Should an item be lost or damaged in the mail, I will work with the buyer to resolve the issue. Possibilities include replacement (identical item in the case of prints, possibly similar item in the case of unique items), or partial or full refund.

However, before assuming something is lost, please keep in mind that international mail sometimes takes a long time.
Payment
I accept payment via Paypal or euro bank transfer.

If you would prefer paying via bank transfer, please contact me either before or after buying, and I will give you my account information and the price in Euros - It takes a bit longer, but you'd save Paypal fees.
Shipping
I usually ship by German Post within 3 workdays after receiving payment.

My shipping prices are made up of the actual shipping, plus the flat fee for receiving money via paypal.

Packaging may include recycled cardboard or packaging paper, old newspapers and the like, and recycled or new bubble wrap; I do not use styrofoam peanuts or shredded paper that makes a mess when you unpack. Paper items will be protected against moisture.

If customs fees are required, the buyer must pay them.
Additional policies and FAQs
I'm always open for custom orders of prints. In principle I'm open to custom orders of handmade items similar to those I've made in the past, but if I can take an order may depend on my general workload. Don't hesitate to contact me. :)