Unique Wedding Gifts & Engagement Gifts by Anna Vezina
annaspots' Shop Policies
Thank you so much for your interest in my work. If you have any questions at all about my work, my shop or my policies, please don't hesitate to contact me!
You can find a short bio and an explanation of my work in the profile section, check it out!
Many people purchase my work as a gift for someone else. If this is the case, let me know! If you are shipping directly to the gift recipient, I would be happy to include a short card from you so that the recipient knows who the lovely gift is from. Just let me know what you would like the card to say in the "notes to seller" section of checkout, or through a convo.
Payments are accepted via etsy direct checkout, paypal, or etsy gift card.
I always ship within 1 to 2 business days of receiving payment. All orders are shipped via Canada Post. Canada Post estimates delivery to be 5-8 business days to the US. Of course I can not be responsible for delays due to customs.
If you are purchasing a gift and would like it sent directly to the recipient, please take a moment to shoot me a convo to let me know! I would be happy to include a small card from you in the package (so the recipient knows who the lovely gift is from!) Let me know what you would like the card to say.
The shipping charge includes not only the postage but also my packaging supplies: boxes, bubble wrap, trips to the post office, etc etc. I pack my pots very carefully. Each is first wrapped in tissue paper, then bubble wrap, and on top of that a few layers of newsprint.
Refunds and Exchanges
If you aren't satisfied with your purchase, please convo me and I will do everything I can to rectify the situation. If there is still a problem, you may return your purchase within 2 weeks of receiving it for a full refund (not including postage). You must pay for the shipping both ways (from me to you and back.) I will not be able to refund your money unless you have contacted me first to explain the problem.
If you are thrilled with your purchase and the transaction (as I know you all will be,) please don't forget to leave me some feedback! Leaving feedback helps give other shoppers a glimpse of the great service and quality items they can expect when shopping with me!
Last Updated October 5, 2014