AnneRoessler

AR-Design

Chemnitz, Germany

Announcement    I am designer and manufacture my own designs and products in low volume production or as unique pieces.
I manufacture great wall murals, every day crockery, home accessories and jewellery of the precious material porcelain in my own small Shop with Atelier ELEFimP in Wolkenburg near Chemnitz.

Announcement

Last updated on Aug 28, 2018

I am designer and manufacture my own designs and products in low volume production or as unique pieces.
I manufacture great wall murals, every day crockery, home accessories and jewellery of the precious material porcelain in my own small Shop with Atelier ELEFimP in Wolkenburg near Chemnitz.

Items

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Anne Rößler

Contact shop owner

Anne Rößler

Shop policies

Last updated on May 18, 2022

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
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General Terms and Conditions with Customer Information & Information on Data Protection
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Table of contents
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A. General terms and conditions with customer information
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1. Scope of application
2. Conclusion of contract
3. Right of withdrawal
4. Prices and terms of payment
5. Terms of delivery and shipping
6. Retention of title
7. Liability for defects (warranty)
8. Applicable law
9. Alternative Dispute Resolution

B. Information on data protection
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1. Information about the collection of personal data and contact details of the controller
2. Contacting us
3. Data processing for order processing
4. Rights of the data subject
5. Duration of storage of personal data
6. Reference to the DaWanda Privacy Policy


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A. General terms and conditions with customer information
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1) Scope of application
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of Anne Gerisch-Rößler, acting under "Porzellanatelier ELEFimP" (hereinafter referred to as "Seller"), apply to all contracts that a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller with regard to the goods and/or services presented by the Seller on the Internet trading platform DaWanda (hereinafter referred to as "DaWanda"). The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

2) Conclusion of contract
2.1 The conclusion of the contract via the DaWanda website is governed by Section IV of the General Terms and Conditions of Use for the use of the Internet platforms of DaWanda GmbH (available under de.dawanda.com/page/terms#general). There, the conclusion of the contract is regulated as follows:
"The products available on the marketplace are binding offers for the conclusion of a contract by the respective seller. The contract is concluded as soon as a buyer has gone through the individual steps of the ordering process and then completes it by pressing the button: "Order with obligation to pay"."
2.2 To accept the offer, the customer clicks on the button "Add to cart" on the seller's product page on DaWanda and then goes through the order steps specified by DaWanda. In the last step of the ordering process, the customer clicks on the button "order with obligation to pay", whereby the order process is completed.
2.3 The text of the contract will be stored by the seller and sent to the customer after conclusion of the contract together with the present GTC and customer information in text form (e.B. e-mail, fax or letter). A further access of the contract text by the seller himself does not take place.
2.4 Before the binding submission of the order, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the magnification function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries before bindingly submitting the order as part of the electronic ordering process with the usual keyboard and mouse functions.
2.5 Only the German language is available for the conclusion of the contract.

3) Right of withdrawal
3.1 Consumers are generally entitled to a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.

4) Prices and terms of payment
4.1 Unless otherwise stated in the Seller's product description, the prices quoted are total prices that include the statutory value added tax. Any additional delivery and shipping costs will be stated separately in the respective product description.
4.2 Various payment options are available to the customer, which are specified in the seller's offer on DaWanda.
4.3 If advance payment by bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date.
4.4 In the case of payment by means of a payment method offered by PayPal, payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"), subject to the relevant terms of use of PayPal.
4.5 For payments by "DaWanda voucher", the voucher conditions of DaWanda apply, which can be viewed under de.dawanda.com/voucher.

5) Delivery and shipping conditions
5.1 Goods shall be delivered by dispatch to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing on DaWanda is decisive.
5.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had announced the service to him a reasonable time in advance. Furthermore, this does not apply with regard to the costs for the outward dispatch if the customer effectively exercises his right of withdrawal. For the return costs, if the right of revocation is effectively exercised by the customer, the provision made in the seller's cancellation policy shall apply.
5.3 Self-collection is not possible for logistical reasons.

6) Retention of title
If the seller makes an advance payment, he reserves the title to the delivered goods until full payment of the purchase price owed.

7) Liability for defects (warranty)
7.1 If the purchased item is defective, the provisions of the statutory liability for defects shall apply.
7.2 The customer is requested to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects.

8) Applicable law
All legal relationships between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

9) Alternative Dispute Resolution
9.1 The EU Commission provides a platform for online dispute resolution on the Internet under the following link: ec.europa.eu/consumers/odr
This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
9.2 The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

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B. Information on data protection
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1) Information about the collection of personal data and contact details of the controller
1.1 We are pleased that you are visiting our DaWanda website (hereinafter referred to as "website") and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 The controller in charge for data processing within the meaning of the General Data Protection Regulation (GDPR) is Anne Gerisch-Rößler, Porzellanatelier ELEFimP, Pleißaer Str. 69, 09224 Chemnitz, Deutschland, Tel.: 0162/2197918, E-Mail: ar-design [!at] anneroessler.de. The controller of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Contact
When contacting us (e.B. via contact form or e-mail), personal data is collected, which these are, you can see from the contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit.b GDPR. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the facts in question have been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

3) Data processing for order processing
3.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned bank as part of the payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we inform you about this explicitly below. The legal basis for the transfer of the data is Art. 6 para. 1 lit.b GDPR.
3.2 When paying by credit card via PayPal or by direct debit via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment process. The transfer takes place in accordance with Art. 6 para. 1 lit.b GDPR and only to the extent necessary for payment processing.

4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right to information pursuant to Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to correction, Deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if they were not collected from you by us, the existence of automated decision-making, including profiling and, if applicable, meaningful information about the logic involved and the scope and envisaged effects of such processing concerning you, as well as your right to information, which guarantees exist in accordance with Article 46 GDPR for the transfer of your data to third countries;
- Right to rectification in accordance with Article 16 GDPR: You have the right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
- Right to erasure in accordance with Article 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Article 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
- Right to restriction of processing pursuant to Article 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse to delete your data due to inadmissible data processing and instead request the restriction of the processing of your data if you use your data for the purpose of asserting, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
- Right to information pursuant to Article 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability in accordance with Article 20 GDPR: you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller, insofar as this is technically feasible;
- Right to revoke granted consent in accordance with Article 7 (3) GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the affected data immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;
- Right to lodge a complaint pursuant to Article 77 GDPR: If you believe that the processing of your personal data infringes the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement.
4.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

5) Duration of storage of personal data
The duration of the storage of personal data is measured on the basis of the respective statutory retention period (e.B. commercial and tax retention periods). After expiry of the period, the corresponding data will be routinely deleted, provided that they are no longer required for the fulfilment or initiation of the contract and/or if there is no legitimate interest on our part in further storage.

6) Reference to the DaWanda Privacy Policy
The DaWanda platform is responsible for all other data processing that goes beyond the data processing described above. Further information on DaWanda's data protection can be found in DaWanda's privacy policy: de.dawanda.com/page/privacy

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Copyright notice: These GTC were created by the specialists of the IT-Recht Kanzlei under the DOCID: ##ITK-90aede6deb44643b2e961b58d9f8feaa## and are protected by copyright (www.it-recht-kanzlei.de).


Version: 201808022357
Payment
7. Payment
7.1 Payment is made either in advance or in cash. Payment is only possible upon collection.
7.2 If you select the payment method in advance, I will give you my bank details in the order confirmation and deliver the goods after receipt of payment.
7.3 You are only entitled to a right of set-off if your counterclaims have been legally established by a court or are undisputed or have been acknowledged by me in writing.
7.4 You can only exercise a right of retention if the claims result from the same contractual relationship.
8. Retention of title
Until full payment, the goods remain my property.
Shipping
5. Prices and shipping costs
5.1 The prices stated on the product pages include the statutory value added tax and other price components.
5.2 The shipping classes and shipping costs will be clearly communicated to you again on the product pages and in the shopping cart.
6. Delivery
6.1 Delivery takes place within Germany with DHL.
6.2 The delivery time is approx. 5 to 10 days. I would like to point out any deviating delivery times on the respective product page.
Additional policies and FAQs
General Terms and Conditions
(The following terms and conditions also contain legal information on your rights under the provisions on distance selling and electronic commerce contracts.)

1. Scope of application
2. Contractual partner
3. Offer and conclusion of contract
4. Right of withdrawal
4a. Return costs when exercising the right of withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
9. Severability clause


Further information
Order
Contract

1. Scope of application
These General Terms and Conditions (GTC) apply to all deliveries by Anne Rößler, AR-Design (hereinafter: AR-Design) to consumers (§ 13 BGB).
A consumer is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their independent professional activity.

2. Contractual partner
The purchase contract is concluded with: Anne Rößler, Herzogswalder Str. 8, 01169 Dresden. You can reach me for questions, complaints and complaints on weekdays from 9:00 a.m. to 6:00 p.m. under the telephone number +49 (0) 162 219 79 18 as well as by e-mail at ar-design [!at] anneroessler.de.

3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to order. Errors excepted.
3.2 By clicking on the [Order] button, you place a binding order for the goods listed on the shopping cart page. The purchase contract is concluded when I accept your order by means of an order confirmation by e-mail after checking your order.

4. Right of withdrawal
4.1 Consumers have a fourteen-day right of withdrawal.
Cancellation
Withdrawal
You can revoke your contractual declaration within 14 days without giving reasons in text form (letter or e-mail) or - if the item is handed over to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of my information obligations according to Article 246 § 2 in conjunction with § 1 Abs. 1 and 2 EGBGB as well as my obligations according to § 312e Abs. 1 Satz 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the revocation period, the timely dispatch of the revocation or the item is sufficient. The revocation must be sent to:

Anne Rößler
Herzogswalder Str. 8
D-01169 Dresden
ar-design [!at] anneroessler.de

Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.B interest) shall be surrendered. If you are unable to return the received service to me in whole or in part or only in a deteriorated condition, you may have to pay me compensation for the value. This does not apply to the transfer of goods if the deterioration of the item is exclusively due to its inspection - as it would have been possible for you in a shop, for example. In all other respects, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the item by not using the item as your property and refraining from anything that impairs its value. Items that can be sent by parcel are to be returned at my risk. You have to bear the costs of the return if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you. Items that cannot be shipped by parcel will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for me with their receipt.
End of the cancellation policy
4.2 The right of revocation does not apply to the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs.
4.3 Please avoid damage and contamination. If possible, please return the goods to me in their original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide sufficient protection against transport damage with suitable packaging in order to avoid claims for damages due to damage due to defective packaging.
4.4 Please return the goods to me as a stamped package and keep the proof of delivery. On request, I will also be happy to reimburse you in advance for the postage costs, provided that they are not to be borne by you.
4.5 Please call me on +49 (0) 162 219 79 18 before returning the goods to announce the return. In this way, you enable me to assign the products as quickly as possible.
4.6 Please note that the modalities referred to in paragraphs 4.3 to 4.5 are not a prerequisite for the effective exercise of the right of withdrawal.
4a. Return costs when exercising the right of withdrawal
If you make use of your statutory right of revocation (see cancellation policy), you have to bear the regular costs of the return if the delivered goods correspond to the ordered goods and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you.

5. Prices and shipping costs
5.1 The prices stated on the product pages include the statutory value added tax and other price components.
5.2 The shipping classes and shipping costs will be clearly communicated to you again on the product pages and in the shopping cart.
6. Delivery
6.1 Delivery takes place within Germany with DHL.
6.2 The delivery time is approx. 5 to 10 days after receipt of payment. I would like to point out any deviating delivery times on the respective product page.

7. Payment
7.1 Payment is made either in advance or in cash. Cash payment is only possible upon collection.
7.2 If you select the payment method in advance, I will give you my bank details in the order confirmation and deliver the goods after receipt of payment.
7.3 You are only entitled to a right of set-off if your counterclaims have been legally established by a court or are undisputed or have been acknowledged by me in writing.
7.4 You can only exercise a right of retention if the claims result from the same contractual relationship.

8. Retention of title
Until full payment, the goods remain my property.

9. Sal¬va¬to¬ri¬cial clause
Should one of these provisions be or become invalid, this shall not affect the validity of the remaining provisions. Insofar as GTC clauses are invalid, they shall be replaced by the relevant statutory provision.
Further information
Order
If you have found the desired product, you can place it in the shopping cart without obligation by clicking on the button [add to cart]. You can view the contents of the shopping cart at any time without obligation by clicking on the [shopping cart] button. You can remove the products from the shopping cart at any time by clicking on the [Delete] button. If you want to buy the products in the shopping cart, please select the payment method and click the button [for data entry]. Please enter your details. The mandatory information is marked with a *. Registration is not required. After entering your data, the button [Check entries] will take you to the order page, where you can check your entries again. By clicking on the [Submit] button, you complete the order process. The process can be cancelled at any time by closing the browser window. On the individual pages you will find further information, e.B. on correction options.

Contract
The contract text is stored on my internal systems. The General Terms and Conditions can be viewed at any time on this page. The order data and the gtc will be sent to you by e-mail. After completing the order, your order data will no longer be accessible via the Internet for security reasons.