anodynedesign

Returns and exchanges are handled on a case by case basis. Each item is handmade with care and individually photographed. You will receive the item pictured, so you don't have to worry that pattern placement will differ. Make sure you look carefully at the pictures of each item before you place your order. If you do have a problem with the item you receive, please contact me as soon as possible via Etsy convo or email.

Currently, I only accept Paypal. If you do not have a Paypal account and do not want to create one, please be aware that you can still pay with a credit card via Paypal without creating an account.

Please complete payment within 24 hours of placing your order on Etsy. If payment is not completed with 24 hours, I reserve the right to cancel your order and relist the item for sale.

Please note: I will not ship your order until payment has been completed. If you need help, please convo me. If your address on Etsy is different than your address on Paypal, I will not ship your order until I have confirmed your shipping address with you via convo or email.

Taxes: All items sell from Illinois, so if you live in the state of Illinois, please note that sales tax will be added to your total.

I will try to ship your item the day you purchase it, or the next day if it's after hours or the weekend. I will ship via First Class or First Class International unless otherwise noted in the listing. Please understand that the shipping price includes handling and packaging. If you would prefer to receive your package by Priority Mail, please convo me after purchasing--but BEFORE paying--and I will send you a revised invoice. Please note that international customers are responsible for any customs fees or import duty taxes and I always put the actual value of items on the customs form.

Feedback: I generally leave feedback as soon as payment is received. If you would prefer not to receive feedback on your purchase, please leave me a message in the "note to seller" when you place your order or let me know by convo.

Custom orders: I welcome custom orders--whether it be something similar to what is availble in my shop or something I've sold before, or something completely new! Please contact me by convo to discuss the possibilities, or submit an Alchemy request.

Everything in this shop is made in a smoke-free environment. There are cats around, but I try to keep them away from my materials.

All fabric items are pre-washed with a gentle detergent (Woolite), to eliminate future shrinkage.

Please convo me if you have any questions, or for any other (non-spammy) reason!