
Shop policies
About the originals :
Generally, I use different techniques; sometimes combined : drawing, colored pencils, oil pastels, wash drawing, watercolor, gouache, acrylic, paper-mache, pen tablet.
The mediums are also varied: paper sheet, canvas, computer ... although my preference usually goes for paper.
About the prints :
All of my prints are reproduced from my original drawings, paintings and digital photos.
Printed with archival inks on natural, archival, matte, acid-free paper, except for greeting cards (that are printed in laser on heavy paper).
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Original art pieces may contain imperfections such as ink smudges, slight discoloration, or traces of graphite. Home-made artwork can include this... these imperfections aren't cause for return or refund.
Please be aware that computer monitors do all differ slightly and the colors you see will possibly be somewhat different from the real item.
Please note that the seller is not responsible for packages damaged or lost during transit.
Despite all that, in any case of concerns please contact me within two weeks after reception, in order to find a solution.
The item should be returned in its original packaging or a similar one. Unfortunately I can‘t refund the shipping costs.
... But usually everything goes right!
Payment
No need to have a Paypal account; it offers mainly a secure and easy way of shopping.
If you have any problems with payment, please contact me.
Shipping
Your order will be shipped to you within 3 business days after payment is received.
The prints are sent via normal rate post, to avoid any additional cost (shipping is quite expensive from Switzerland). Moreover, Swiss post is very reliable! However, I cannot be held responsible for delays caused by customs or postal strikes.
Shipping time to:
- USA and other countries outside Europe takes around 7-15 days.
- Europe takes around 5-10 days
- Switzerland takes 1-2 days
Additional policies and FAQs
Sale of Artwork does not transfer copyrights, thank you!
All my pieces come from a smoke-free environment.