anouktank
Meyrin, Switzerland
Shop policies
Last updated on
May 9, 2022
Welcome to my shop and thank you for being interested in my work.
About the originals :
Generally, I use different techniques; sometimes combined : drawing, colored pencils, oil pastels, wash drawing, watercolor, gouache, acrylic, paper-mache, pen tablet.
The mediums are also varied: paper sheet, canvas, computer ... although my preference usually goes for paper.
About the prints :
All of my prints are reproduced from my original drawings, paintings and digital photos.
Printed with archival inks on natural, archival, matte, acid-free paper, except for greeting cards (that are printed in laser on heavy paper).
About the originals :
Generally, I use different techniques; sometimes combined : drawing, colored pencils, oil pastels, wash drawing, watercolor, gouache, acrylic, paper-mache, pen tablet.
The mediums are also varied: paper sheet, canvas, computer ... although my preference usually goes for paper.
About the prints :
All of my prints are reproduced from my original drawings, paintings and digital photos.
Printed with archival inks on natural, archival, matte, acid-free paper, except for greeting cards (that are printed in laser on heavy paper).
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I will only accept returns if the item arrives damaged or not as pictured.
Original art pieces may contain imperfections such as ink smudges, slight discoloration, or traces of graphite. Home-made artwork can include this... these imperfections aren't cause for return or refund.
Please be aware that computer monitors do all differ slightly and the colors you see will possibly be somewhat different from the real item.
Please note that the seller is not responsible for packages damaged or lost during transit.
Despite all that, in any case of concerns please contact me within two weeks after reception, in order to find a solution.
The item should be returned in its original packaging or a similar one. Unfortunately I can‘t refund the shipping costs.
... But usually everything goes right!
Original art pieces may contain imperfections such as ink smudges, slight discoloration, or traces of graphite. Home-made artwork can include this... these imperfections aren't cause for return or refund.
Please be aware that computer monitors do all differ slightly and the colors you see will possibly be somewhat different from the real item.
Please note that the seller is not responsible for packages damaged or lost during transit.
Despite all that, in any case of concerns please contact me within two weeks after reception, in order to find a solution.
The item should be returned in its original packaging or a similar one. Unfortunately I can‘t refund the shipping costs.
... But usually everything goes right!
Payment
Payment via Paypal.
No need to have a Paypal account; it offers mainly a secure and easy way of shopping.
If you have any problems with payment, please contact me.
No need to have a Paypal account; it offers mainly a secure and easy way of shopping.
If you have any problems with payment, please contact me.
Shipping
I package each item very carefully and try to reuse or recycle shipping material.
Your order will be shipped to you within 3 business days after payment is received.
The prints are sent via normal rate post, to avoid any additional cost (shipping is quite expensive from Switzerland). Moreover, Swiss post is very reliable! However, I cannot be held responsible for delays caused by customs or postal strikes.
Shipping time to:
- USA and other countries outside Europe takes around 7-15 days.
- Europe takes around 5-10 days
- Switzerland takes 1-2 days
Your order will be shipped to you within 3 business days after payment is received.
The prints are sent via normal rate post, to avoid any additional cost (shipping is quite expensive from Switzerland). Moreover, Swiss post is very reliable! However, I cannot be held responsible for delays caused by customs or postal strikes.
Shipping time to:
- USA and other countries outside Europe takes around 7-15 days.
- Europe takes around 5-10 days
- Switzerland takes 1-2 days
Additional policies and FAQs
All artwork copyright © 2010 Anouk Tank
Sale of Artwork does not transfer copyrights, thank you!
All my pieces come from a smoke-free environment.
Sale of Artwork does not transfer copyrights, thank you!
All my pieces come from a smoke-free environment.