AnthiLeoniDecor

If you have questions or concerns, ask before you commit to buy, I will be glad to provide you with more information if necessary and answer any questions you might have.

Due to the nature of vintage & handmade items, all sales are final, however, if you have purchased accidentally you have 1 hour to let me know. Please be aware I may have already generated a shipping label in which case the shipping costs will not be refunded. In the event, you need to return your item the buyer must pay the return delivery and any post and packaging costs will not be refundable.

Please note custom, personalised, vintage or MADE TO ORDER handmade items are non-refundable and returns are not accepted so please read the item description IN FULL, check all the MEASUREMENTS and images and convo me if you have any questions before purchase. I am happy to help you through the buying process at any time.

We accept payment by PayPal, Credit Cards & Etsy Gift Cards.

You can also use a credit or debit card via PayPal
You do not have to be a member of PayPal to use this option. Here is a helpful link that explains how you can pay by credit card through paypal-
http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/

Orders will be processed and dispatched upon full payment.

Anthi Leoni Decor ships WORLDWIDE from the UK

LETTER or LARGE LETTER
UK: 1-3 working days Royal Mail standard
EUROPE: 3-5 working days with Royal Mail International Standard
USA and CANADA: 5-7 working days with Royal Mail International Standard
ROW: 5-10 working days with Royal Mail International Standard
These are not tracked, please upgrade if you need a faster or tracked option.

SMALL PARCELS
UK: 1-3 working days Royal Mail Signed For
EUROPE: 3-7 working days with Royal Mail International Tracked.
ROW: 5-7 working days with Royal Mail International Tracked

MEDIUM AND LARGE PARCELS - ****Please provide a contact number for the courier
UK: 2-3 working days with courier
EUROPE: 3-5 working days with an International Courier
ROW: 3-5 working days with an international Courier
This is a tracked service and a signature is required on receipt, failure to provide a signature may lead to your item being sent back or abandoned. Please upgrade if you need a faster, expedited or fully tracked option.

Deliveries are made to the address on your order unless otherwise stated in the confirmed note to seller with your order. The buyer is responsible for being available for receipt of the item or collection if applicable.

Please note that there may be customs charges for internationally shipped packages. I am not responsible for any extra customs charge that may occur. Once orders have reached customs I am no longer able to track your package until they reach your destination.

Each product is inspected for quality assurance before shipping, and all items are wrapped securely. In the highly unlikely event of damage please contact me via Etsy convo immediately upon receipt of your order and I will do my best to resolve any issues.

In the event of loss or damage in shipping transit, I will require photographic evidence of the 1. damage, 2, exterior packaging 3. interior packaging (this is required by the courier companies to make a claim) Once the claim has been successful I will refund you in full or replace the item immediately. I will not refund without this evidence as I am unable to make a claim without it.

In the unlikely event of lost parcels, you are required to contact me within 7 days of your sent shipping notice so that I can help locate your item or make a claim if covered. If I haven't heard from the buyer within 7 days of ship date I will presume your order has been successfully received and I will await your much appreciated positive feedback.

All designs in my shop are the property of Anthi Leoni™. All projects are original work. copying, reproducing, duplicating, performing, circulating or posting any images and or designs is protected by copyright. Please ask for permission before publishing or distributing.

NOTE: Due to different computer settings, screen resolutions, operating systems and web browsers, actual colors might look different from colors rendered in computer monitors.