lilyluxerocks

Super fun handmade jewellery, wearables and accessories

Singapore, Singapore | 108 Sales

lilyluxerocks

Super fun handmade jewellery, wearables and accessories

Singapore, Singapore 108 Sales On Etsy since 2008

0 out of 5 stars
(53)

Announcement   ⚡️FLASH DESTASH / CLEARANCE SALE 🚀
We are revamping in a major way and making room for shiny, new goodies. That means a bunch of supplies and old stock are now on sale at awesome prices!

🎉FURTHER DISCOUNTS ✨
Minimum spend of US$30 = 10% off your order with code "FLASH10"
Minimum spend of US$60 = 15% off your order with code "FLASH15"
Minimum spend of US$100 = 20% off your order with code "FLASH20"

Announcement

Last updated on Jan 31, 2017

⚡️FLASH DESTASH / CLEARANCE SALE 🚀
We are revamping in a major way and making room for shiny, new goodies. That means a bunch of supplies and old stock are now on sale at awesome prices!

🎉FURTHER DISCOUNTS ✨
Minimum spend of US$30 = 10% off your order with code "FLASH10"
Minimum spend of US$60 = 15% off your order with code "FLASH15"
Minimum spend of US$100 = 20% off your order with code "FLASH20"

Michelle Tan

Contact shop owner

Michelle Tan

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Shop policies

Last updated on July 31, 2016
Welcome! Every piece at LILYLUXE is handmade by me (Michelle).

LILYLUXE pieces are made to be worn daily as staple items in your wardrobe. To ensure that they live a long healthy life, it is best to store your pieces in a cool, dry place away from direct sunlight. Do not expose your jewellery directly to perfumes or water. Jewellery which is strung on silk cord must be stored flat as silk stretches over time. Gemstones like opal and pearl need to be stored in fabric bags rather than plastic, as these gems need to "breathe".

I offer a free repair service. If any accidental damage occurs, just contact me and I will repair it for you. (In this event, the customer will cover shipping both ways)

Please note that due to the nature of handmade items, no two pieces will be completely alike and the item you receive might vary slightly from the one pictured. It will be just as beautiful nonetheless!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I am happy to accept refunds and exchanges in most situations. If, for some reason, you are not happy with your item, please contact me within 48 hours of receiving your order to arrange for a follow-up.

▶︎ Let me know if you would like a refund or an exchange.
▶︎ You must send your item back, at your own cost, in its original condition, with original packaging and tags.
▶︎ Refunds will be done via PayPal within 48 hours of me receiving the returned item, minus all original shipping costs.
▶︎ If you opt for an exchange, you will be invoiced via PayPal for extra shipping for the new item.
▶︎ Discounted items or custom orders are not eligible for return or exchange.

I cannot take responsibility for items lost or damaged in shipping.

If you have a tracking number for your order, I can help to locate the item. However, I will not be able to offer any refunds for total loss.
Payment
International buyers - PayPal only.
Buyers from Singapore - PayPal and DBS/POSB Bank Transfers accepted.

If payment has not been made within 24 hours, the transaction will be cancelled unless special arrangements have been made with me.
Payment for custom orders must be completed before I start working on your item.

Items will only be shipped after payment has been made.
Shipping
All items are sent out of Singapore and ship within 1 - 3 days of payment clearance.

I only ship via Registered Mail - this means that every order will have a tracking code attached to it unless other shipping arrangements have been made with me.

▶︎ All pieces are well-packed and protected in a waterproof mailer.
▶︎ Gift wrapping is available at a small charge. For orders US$100 and over, gift wrapping is complimentary.
▶︎ Orders will be shipped to your Etsy address on file. Please let me know if there is a specific address that you would like your order shipped to.

Estimated delivery times for basic shipping rates:
▶︎ Singapore - 2 to 3 business days
▶︎ South-East Asia - 4 to 6 business days
▶︎ Europe and UK - 8 to 12 business days
▶︎ United States - 10 to 16 business days

Please note that shipping times may vary depending on the season and unexpected delays in transit. If you require an item urgently, an express shipping service can be arranged at additional cost. Drop me a message if this is something you are looking for.

International buyers are fully responsible for all customs charges, taxes and postal fees. I will make refunds accordingly if there are significant discrepancies in postal charges.

I cannot take responsibility for shipping delays due to customs clearance processes.
Additional policies and FAQs
▶︎ All items are made and stored in a smoke and odor-free environment.
▶︎ I am happy to do custom orders!
▶︎ If you have seen a sold item that you would like, I might be able to reproduce it, although in some cases with different materials.
▶︎ If you are allergic to certain metals / materials, have sensitive skin or require hypoallergenic materials, please let me know so I can work something out for you!