Digital design, wedding decorations, decorative pillow
antuanetto's Shop Policies
♥ Thank you so much for visiting my Etsy Shop!
My name is Natalia. I am a designer. I've been designing for over 7 years now. All items are hand made by me.
♥ I enjoy providing my services and sharing my talent with the world. My ultimate goal is to put a smile on the faces of those who view or purchase my work.
We accept Paypal only at the moment. If your country does not support Paypal, contact us for paying using money gram or other paying options.
All graphic design purchases will be emailed to the address listed on your Etsy account.
Premade design orders will be sent to you within 24 hours (most of the time a lot quicker) but sometimes up to 48 hours on weekends.
Wall decals and Sewings Items will be shipped not later five working day upon receipt of payment. I ship with the RussianPost. If you need priority mail shipment, ask me before complete purchase. I'm not responsible for items lost by post.
Orders with personal design elements may take longer to send.
Thank you for your order. Please contact me if you have any queries.
Refunds and Exchanges
Due to the nature of the product no refunds can be offered.
Wall decals and Sewing products:
I always keep a proof of postage and I will assist in tracking your item. However, I bare no responsibility for loss or damage.
If you are unsatisfied with your purchase, you can return it to me within 2-3 weeks and a refund will be issued upon receiving the item (the shipping costs are on you).
Additional Policies and FAQs
Wall decals products:
PLEASE REMEMBER TO CHOOSE THE COLOUR FOR YOUR DECAL!!
If no color is chosen, we will process your order in default color as in the first picture of your order.
Some decal comes in separate pieces which later to be joined together as a whole, but don't worry, you will be guided by an instruction which ships together with your order. It's totally easy to DIY!
By default, you purchase an image on the Standard License.
In the process of purchasing files, you can choose Extended license to use the images.
STANDART LICENZE gives you the right to use the file or create a derivative work and use only for the following purposes:
-You may use files for your personal projects, or as promotional material.
-You may use files to create tangible handmade goods. You may re-sell these goods in small amounts (less than 100 items) in craft markets, craft sites like etsy and similar.
-You MAY use digital files for web-use, logo's, avatars and banners (but only when the pixel density for such File is limited to 1024 x 768).
-You may not use digital files to create digital items to re-sell.
-You may not use for mass production (more than 100 items).
-You MAY NOT claim these designs as your own. The copyright on these original images remains with me.
EXTENDED LICENZE allows for image production, sale and distribution of any goods in any form or quantity.
EXTENDED LICENZE does not allow intellectual property rights to the image. Copyright of these digital files remains with the artist/designer.
I want my clients and customers to be 100% happy with their purchase. If you have an issue with a purchased items or a custom order I will gladly work with you to resolve the issue. I am not happy unless my clients are 100% satisfied.
I really appreciate your positive feedback if you are satisfied with my items. If by any chance there is something with my items or my service you are not satisfied with, please do convo me before you leave feedback. I will do my best to resolve problem as soon as possible.
Please note that different screens, operating systems and even different web browsers have different color characteristics, so it’s just about impossible to get a color to look exact the same on every screen.
Last Updated September 13, 2013