Cute Custom Animal and Dinosaur Hoodies!
aprikotDIY's Shop Policies
Please pay as soon as possible. If payment has not been received within a week and no messages have been sent, sale will be canceled and you will be reported to etsy. If sending a check or money order, please let me know.
Domestic (within U.S.) orders will be shipped via U.S.P.S. Priority Mail, which takes 2-3 days to arrive. An email will be sent with the shipping information and tracking number when it ships. International orders will be shipped via U.S.P.S. First Class Mail, do not come with a tracking number, and depending on the location can take up to 5 weeks to arrive.
Please note that items are made upon order. Depending on my workload this can take up to 6 weeks, with shipping time on top. Please take this into consideration and plan accordingly. If item is needed by a specific date, you can convo me here on etsy to work something out.
Refunds and Exchanges
Because each item is custom made to size and color choice, I cannot accept refunds. Please double check the measurements given on the description page to your own to ensure an accurate fit.
Additional Policies and FAQs
How do I go about requesting a custom order?
- You can message me on etsy and we'll discuss design details as well as a price and time estimate. Once we establish that, a custom listing for your item will be set up for you in my store to purchase.
How long will it take for me to receive my order?
- Most items are made upon order, unless otherwise specified. Depending on how heavy my workload is and how many orders I have to complete before yours, it can take up to 6 weeks to finish your item. For domestic bound orders you'll receive an email from paypal with the shipping info and tracking number.
I need an order finished by a certain date (ex. birthday present). How do I make sure it arrives by that time?
- Please order at least 2 weeks in advance, with a note letting me know you need it by a certain date. If you need it sooner you can message me and we'll see if it's possible.
When is payment due?
- Please pay as soon as possible. Items are not made up until the payment has gone through. Items are made up in the order they were paid for, meaning if someone orders after you, but pays before you, then their item will be made up first.
Do you do wholesale or consignment?
- I do wholesale, but do not do consignment. For wholesale pricing please message me for details.
Are your hoodies, shrugs, hats, etc. safe to wash in the machine?
- Yes. I recommend washing them on gentle cycle in warm water. Items made from fleece will shrink a bit in the washing machine, but usually stretch back out after wearing for a few hours. If you don't want shrinkage then hang dry.
Do you accept checks or money orders?
- Yes. Please let me know when check or money order is sent out.
If you have any other questions/concerns that were not covered here please don't hesitate to message me!
Last Updated November 12, 2015