knifesupplyhouse by knifesupplyhouse on Etsy

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Valerie

Contact shop owner

Reviews

No reviews in the last year

See reviews that mention:

quality 4 shipping 24 customer service 32

springsaw on Dec 1, 2015

5 out of 5 stars

Thank you for getting this to me so quickly. Beautiful.

Hand Made Cedar Knife Display Stand

Hand Made Cedar Knife Display Stand
owen riordan on Sep 17, 2015

5 out of 5 stars

This was a great deal! The shipping was quick and the seller communicated every step of the way. I highly recommend.

Box of Mixed Hardwood Scraps

Box of Mixed Hardwood Scraps
candrews57 on Sep 15, 2015

5 out of 5 stars

The scales are beautiful. I love the mix of woods and cuts. Shipping was quick. Communication was excellent.

50 Pairs Bookmatched Knife Scales

50 Pairs Bookmatched Knife Scales
Drew Ravenshield on Apr 27, 2015

5 out of 5 stars

Outstanding! Love the wood, and great shipping and communication with the seller. I will deffinetly be ordering from this seller again!

Four Pairs Hand Matched Scales

Four Pairs Hand Matched Scales
Drew Ravenshield on Apr 27, 2015

5 out of 5 stars

Outstanding! Love the wood, and great shipping and communication with the seller. I will deffinetly be ordering from this seller again!

Two Pairs of Recycled Teak Knife Scales

Two Pairs of Recycled Teak Knife Scales

Shop policies

Last updated on January 20, 2015

I have a warehouse studio where I personally make all the messes, from wood shavings to sawdust, as well as cutting bandsaw blades and cleaning old steel files and scythes for knifemakers to use to forge new blades. If there's something you are trying to find and can't, just contact me and I'll be happy to help you.

Accepted payment methods

Returns and exchanges

I do not offer refunds or returns. After rebating several persons their cost of the item as well as postage when they claimed "it never arrived," I now require any claims of damage to return the product to me--I'll rebate price and postage, but not without evidence it's really been damaged in the mail.

Each item is unique, so exchanges don't really apply.

Once the shipper confirms that the item was delivered, it is no longer my concern. If you live in an area where the package might be stolen from your doorstep, feel free to tell me a better address to send it to--we both want you to receive your item!

Payment

Paypal only due to our shipping arrangements.

Shipping

Postage and Shipping

If you are buying several items, I will of course combine shipping and figure out a new price for you, and usually have shipping overpayments returned within an hour of returning from the post office (see reviews). You’ll find items arriving in clean but recycled boxes and envelopes, with clean but recycled packaging materials when needed, as a kindness to the environment. I tend to use too much tape because I just plain like the stuff, please forgive me this little indulgence.

I mail things out Monday through Saturday and strive to mail on the same or next day as order/payment is completed.

Files are shipped with a stabilizing board placed in the folded cardboard, you may find that board to be suitable for your knife scales. Feel free to ask for a particular kind of wood; I usually have walnut, oak, mahogany, and cherry set aside for that.

I do NOT ship out of the United States.

Additional policies and FAQs

if you have any questions about an item, please contact me BEFORE you order and pay for it. I'm happy to put several items into a flat rate box and save you money, just ask, and we'll either refund postage to you, or make you a custom listing.

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