We are taking a short break.
Next shipping day is April 27th, orders will be shipped in the order they were received.
Feel free to contact us for any question regarding your order.
Thank you !!
We are also on Etsy under:
Accepted payment methods
- Accepts Etsy gift cards
Payment must be made within 3 days of purchase or transaction may be cancelled and the item relisted.
Production time is 2-7 business days.
USPS FIRST CLASS MAIL
Shipping: 3 - 5 business days.
USPS PRIORITY MAIL
Shipping: 1 - 3 business days.
USPS EXPRESS MAIL
Shipping: 1 - 2 business days.
(For same day shipping please contact us before you place your order)
International Production & Shipping Times
USPS INTERNATIONAL FIRST CLASS MAIL
Shipping: 1 - 4 weeks. (varies depending on location.)
For international orders, please note that 19 bis is not responsible for any customs and tax fees. Every country has different regulations, please check tax regulations in your country before placing your order.
We are not responsible for any package marked as delivered and not received, in this case please contact USPS or your local Post Office (for International orders)
Refunds and Exchanges
We want to make sure that you love your purchase! If you are not 100% satisfied, we will accept returns for 7 days after you have received your order, in this case, the buyer will pay the return shipping. We will issue a refund as soon as we received the item, shipping fees are non-refundable.
Buyer must pay for back and forth shipping. You may provide a package for shipping back in the return. (ex: a stamped envelope.)
For Damaged Items/Wrong Order:
We will issue a full refund after item is received, in this case, we will pay the return shipping cost.
+ Due to hygiene reasons earrings are non returnable