aquamel

Miami Beach, Florida · 1738 Sales

aquamel

Miami Beach, Florida 1738 Sales On Etsy since 2013

5 out of 5 stars
(356)

Shop owner

carla

Contact

carla

Contact shop owner

carla

Shop policies

Last updated on November 8, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Perishable products (like food or flowers)
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
RETURN/REFUND/EXCHANGE POLICY:

We want to make sure that you love your purchase! If you are not 100% satisfied, we will accept returns for 14 days after you have received your order, in this case, the buyer will pay the return shipping. We will issue a refund as soon as we received the item, shipping fees are non-refundable.

For Exchanges:
Buyer must pay for back and forth shipping. You may provide a package for shipping back in the return. (ex: a stamped envelope.)

For Damaged Items/Wrong Order:
We will issue a full refund after item is received, in this case, we will pay the return shipping cost.

+ Due to hygiene reasons earrings are non returnable
Payment
I accept PAYPAL and credit cards.
Payment must be made within 3 days of purchase or transaction may be cancelled and the item relisted.
Shipping
Domestic Production & Shipping Times

Production time is 2-7 business days.

USPS FIRST CLASS MAIL
Shipping: 3 - 5 business days.

USPS PRIORITY MAIL
Shipping: 1 - 3 business days.

USPS EXPRESS MAIL
Shipping: 1 - 2 business days.
(For same day shipping please contact us before you place your order)


International Production & Shipping Times

USPS INTERNATIONAL FIRST CLASS MAIL
Shipping: 1 - 4 weeks. (varies depending on location.)

For international orders, please note that 19 bis is not responsible for any customs and tax fees. Every country has different regulations, please check tax regulations in your country before placing your order.

We are not responsible for any package marked as delivered and not received, in this case please contact USPS or your local Post Office (for International orders)