ArcanaDea

Artisan sterling silver jewelry

Ottawa, Canada · 162 Sales

ArcanaDea

Artisan sterling silver jewelry

Ottawa, Canada 162 Sales On Etsy since 2010

0 out of 5 stars
(26)

Shop owner

Nathalie

Contact

ArcanaDea is taking a short break

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Note from shop owner Hi there, please note that Arcana Dea Design is currently closed.

Note from shop owner

Last updated on Sep 25, 2015

Hi there, please note that Arcana Dea Design is currently closed.

Nathalie

Contact shop owner

Nathalie

Reviews

No reviews in the last year
tammyiny

tammyiny on Jul 29, 2014

5 out of 5 stars

It was shipped super fast, and is just as beautiful as the pics.

Anonymous on Apr 14, 2013

5 out of 5 stars

Love them! Look just like our dog!

Anonymous on Feb 14, 2013

5 out of 5 stars

I LOVE THIS NECKLACE! I wish the chain bit were an inch or two longer but that's my fat neck for you I guess. Still, I love it. Easy and awesome transaction.

View all 26 reviews

Shop policies

Last updated on September 12, 2013
Arcana Dea is Latin for "Goddess of Hidden Mysteries" and my designs are accordingly inspired by ancient belief systems from around the world. Though not a practioner of most of these systems, I am fascinated by the mystical, metaphysical and spiritual practices of different cultures and find the study of them gives me great ideas for beautiful jewelry designs. I'm also a big Harry Potter fan, so you'll find lots of Hogwarts and wizard themed items in here, as well! :-)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
At this time I only accept Paypal payments. Paypal is a safe, secure and easy way to pay for your items. You do not need a Paypal account in order to pay for an item through Paypal. For more information on Paypal, please visit their web site at http://www.paypal.com
Shipping
I make every effort to ship your order as quickly as possible. Please allow three (3) to four (4) business days for processing of in-stock items (though turn around time is usually faster than that -- day-of-purchase or next day, in most cases).

All orders are shipped via Canada Post and are shipped from Ottawa, Canada. Orders sent to addresses within Canada are shipped Expresspost, orders sent to the United States are shipped via Tracked Packet or Expedited Parcel. Shipping cost to both countries includes insurance and tracking. International orders outside of Canada and the U.S are shipped via Small Packet International Air, and *DO NOT* include tracking (please see next paragraph if ordering from international destinations).

PLEASE NOTE that Canada Post does not offer tracking or delivery confirmation for Small Packet International Air; as such, customers requiring shipping to international destinations outside Canada and the U.S. must accept all risk of items being lost in the mail and cannot hold me responsible for any such losses -- I cannot refund or replace any items that are lost in transit. *** If you would prefer to have tracking, please contact me before purchasing and I will put together a custom listing with the adjusted shipping rates.***

Delivery Times
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Please note that delivery times listed below are approximate.

Canada: 2 to 8 days
United States: 6 to 10 days
International: 10 days or more *

* PLEASE NOTE that for international shipments, 6-10 days is the standard posted by Canada Post; however, it often takes a good 4 to 6 weeks for foreign shipments to arrive at their destination. *Please* keep this timeframe in mind when ordering items.

Shipping Costs
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Canada: $12.00 first item; additional items FREE!
United States: $12.00 first item; additional items FREE!
International: $10.00 first item; additional items FREE!

Express Shipping
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If you need your item faster than the times stated above, express shipping is available to destinations within Canada and the United States. Please contact me for a shipping quote and, should you decide to purchase, I will create a reserved listing for you with the adjusted shipping price.

PACKAGING
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All silver items are shipped with a small individual plastic zip bag with a free anti-tarnish tab to help you protect the jewelry.

All items are packaged in either a gift box or gift pouch, suitable for gift-giving, depending on the type of item. Items are then carefully sealed in a padded envelope for shipping. Large purchases (i.e. multiple items purchased together) may ship in a box

CUSTOMS INFORMATION
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Please note that your home country may charge you taxes and/or customs fees when your item arrives. I have no way of knowing if such charges will occur or what they might be. All taxes and/or customs fees incurred are the sole responsibility of the customer (you). Please familiarize yourself with the customs regulations of your own country before purchasing.
Refunds and Exchanges
Satisfaction guarantee: I will accept any returns or exchanges* within seven (7) calendar days of receipt of the item. If, for any reason, you are dissatisfied with your purchase, please contact me upon receipt of the item. I will provide a full refund of purchase price, minus shipping costs, provided the item is returned to me in the condition in which it was sent out and that it has not been worn or used.

Shipping charges are non-refundable and return shipping is also the responsibility of the purchaser. The purchaser must also please ensure appropriate packaging and insurance (if applicable) when returning the item. Your purchase price (minus original shipping costs) will be refunded upon receipt of the returned item in good condition.

* PLEASE NOTE that for health and safety reasons, all EARRINGS ARE FINAL SALE and cannot be returned.
Additional policies and FAQs
SUBSTITUTIONS
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Please note that the chains I use in my designs are subject to availability from my suppliers. I am currently having difficulties sourcing my figure 8 chain, so I reserve the right to substitute a different (though similar) chain to what you see in the pictures at any time, without prior notice.

LEGAL DISCLAIMER:
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1.Please note that any metaphysical information provided about crystals, gemstones, runes or anything else that you find on www.arcanadea.com is provided for interest and entertainment purposes ONLY. I am not a doctor and cannot in any way provide medical, psychological or psychiatric advice or assistance. If you are experiencing difficulties of any kind, you are strongly advised to seek the care of a qualified medical practitioner.

2.Please note that jewelry purchased through my shop contains small parts. My children's jewelry items should only be worn under direct adult supervision and should NEVER be worn by a child while sleeping; please remove any jewelry items before nap time or bed time. Items not specifically marked as children's items are not recommended or intended for use by children under the age of thirteen (13). I am not responsible for injury or death resulting from either intentional or unintentional misuse of items purchased through this site.

ABOUT MY DESIGNS
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Please note that many of the gemstones and charms that I use are natural stone or hand-cut or hand-cast, and that all my items are themselves handmade. Each one is, therefore, unique -- this is part of the charm of having a beautiful handcrafted piece, so please allow for some minor variances between the item you receive and the picture in the shop! :-)

Also, please note that hand-stamping is by nature uneven; the letters aren't *supposed* to line up perfectly! This makes each piece completely unique (no two pendants will ever be exactly alike, as the letters are individually stamped and will line up differently every time), and gives each one a delightful, whimsical character.

FEEDBACK
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And, finally, a note about feedback: Please let me know when your item arrives so I can leave you some feedback. Please leave me some, too -- it helps other potential customers to know what to expect when they shop with me! :-)

Thank you, and happy shopping!