ArcaneForestJewelry

Nature and Antique Inspired Handmade Jewellery

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome! As I relaunch my etsy shop I invite you to visit my website www.ArcaneForest.com

Announcement

Last updated on Dec 13, 2019

Welcome! As I relaunch my etsy shop I invite you to visit my website www.ArcaneForest.com

Items

Tanja

Contact shop owner

Tanja

Reviews

Average item review
5 out of 5 stars
(100)
See reviews that mention:
quality 12 shipping 20 customer service 22

Shop policies

Last updated on December 13, 2019
Welome, here you will find a selection of both nature and antique inspired jewelry! All silver work( unless antique but will be stated in the listing) are completely handmade by me.
Any animal parts used are completely ethically sourced, animals are never harmed or killed to be apart of my work.
Please visit my website www.ArcaneForest.com for more!!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Your happiness means everything to me. I display accurate representations of what you are purchasing, I offer pictures of the exact item you are buying unless otherwise stated. I am not responsible if a certain colour is not to your liking as computer monitors/phones/tablets vary.
If you are unsatisfied with your purchase I will gladly help as best as I can to resolve the issue.
Custom orders are final sale, as they are personalized, multiple photos will be provided to you before purchasing. If you are unhappy please contact me first.

Should you be unhappy with your purchase you must notify me within 10 days of receiving your item. Buyer is responsible for shipping back( must be a tracked package, no exceptions or I will not accept the return). Items must be in the same condition received; if there is any damage, signs of wear, you will NOT receive a refund.
Refunds will be issued upon arrival and inspection of the returned unworn pieces, minus the shipping costs.

Lost orders: Though rare, even though tracking is used with ALL orders, packages can still get lost in the mail. Please rest assured should this happen please allow up some time after delivery due date for either your choice of full refund, store credit or similar item mailed to you. This time frame is not set by me but the postal service.

Every item is to the utmost quality and is packaged in the most safest way.

***Earrings are final sale due to sanitary reasons***
Payment
Payment option through PayPal is available, please contact me first.
Layaway/Payment plans are avaiable as well, a 20% deposit is required. Please be sure to contact me first. All purchases must be completed within 90 days. If more time is needed please let me know.
Shipping
All orders shipped via Canada Post/USPS( insured). All orders are packaged and shipped in corrugated boxes and each items carefully wrapped and packaged. The safest and most affordable shipping method is used via Canada Post; USA orders automatically receive Priority shipping. International orders will ship via Canada Post Xpresspost and time will vary from carrier used by each country. All orders are insured and come with tracking.

The shipping time frame for Canada and US is usually 7-10 business days( excluding holidays), if you prefer a different method please contact me before making your purchase. Overseas will vary by country, UK and Northern European countries can take 2 weeks. Australia, New Zealand and Japan can take up to 2-3 weeks.

NOTE: During the months of November/December/January there can be significant delays that are beyond my control, please make sure to contact me if you require your order to arrive at a certain date.

Most items can ship worldwide, if you do not see your country listed, please contact me for a shipping quote.

All international purchases are declared, if your package is stopped at customs and you are charged a fee I am not responsible for this.
By making a purchase with my shop you agree to my terms.
Additional policies and FAQs
I welcome all custom orders, I will work closely with you to help your ideal piece come to life.
If you have any questions please feel free to contact me, I am always happy to help however I can.